Hawaii Tech Support Blog

It’s undeniable that the smartphone is one of the best inventions of the 21st century. You can tell that by their adoption rates. These devices have completely changed the way people communicate, recreate, and work. They are so new that it’s funny to think that maybe in the very near future, these devices will be nothing more than trash in the world’s landfills. Today, we will briefly discuss what comes after the smartphone. 

A business’ operations are heavily influenced by the quality of its communications. However, the overwhelming number of options that are available today can make it challenging to decide how to invest in your technologies. Let’s talk about how you can identify which of your options are right for your business needs, and when the time comes to upgrade your communications.

Having data redundancy is something that sounds like a bad thing. After all, redundancy is typically viewed as a reason for inefficiency. In the case of having your data and computing environments backed up, you are trying to build redundancy. Today, let’s take a look at some situations that a business can run into should they neglect to have a proper backup.

Business is filled with all types of relationships, and some of them are very challenging. Consider for a minute how challenging some of the interactions you have with customers are; or some of the vendor conversations that happen; or some of the give-and-take you get from your employees. Sometimes it is hard to believe that without these people, your business would be a complete flop. This month, we break down how sometimes the relationships you forge in business are the key to things breaking your business’ way.

Every business’ clients trust that they’re taking every measure possible to protect data, like personal information or financial records. However, with the number of businesses using electronic records continuing to climb, along with the rise of cybercrime, many industries have begun to impose regulations and compliances that are designed to keep personal information secure. Health and finance are two of the most heavily regulated industries, with the government having stepped in and set a specific standard of data security regulations that these companies must comply with. 

With so many threats in business, it doesn’t take much to fall victim to a cyberattack or a scam. Understanding the dangers out there is the first step in enacting a cybersecurity process that can keep your users and your business safe. Let’s take a look at how to build one in this month’s newsletter. 

Cloud computing has been touted as one of the most innovative and important technologies for smaller businesses as they look to compete with larger organizations. How it makes this possible is by offering dynamic computing environments that can help bring these smaller businesses into the information age without saddling them with massive infrastructure costs while doing so. That’s not to say that the cloud is cheap by any means, and this month we will discuss how cloud computing is a great option for nearly any business. 

Ransomware is one of the worst situations that any business could have to deal with. It not only holds your data or computing infrastructure for ransom, it also creates situations where you have to explain to your clientele that you’ve been breached and that their information has fallen into the hands of scammers looking to extort your business. This month, we thought we would take you through a ransomware attack to give you an idea of just how unpleasant it is. 

Are you the kind of person that frequently checks your phone to remove the myriad of notifications that come in from seemingly every app on your phone? In the course of doing that frequent clean up you may have cleared a notification that you may need. This month we will tell you how to turn on your Android device’s notification history feature. 

So much goes into proper network security that it can be daunting to know where to start. Thankfully, there are plenty of great ways you can, and probably currently are, protecting your business, even if it’s on a basic level. You can consider this a checklist of crucial network security tools that are important to have for your company’s success.

Chances are that when you signed up for Internet service through your Internet service provider, or ISP, they hooked you up with a router that you would use to broadcast your wireless network’s signal around your office. While this is all well and good, we think you have valid reasons to replace that router with one that is better suited to your business’ needs. Why, you ask? Read on and find out.

We’re no strangers to talking about artificial intelligence. It’s been a somewhat regular topic on our blog and in our newsletters. AI is interesting—it’s sort of this odd technology that for many years, the average person didn’t know what to do with it. Now, it feels like AI is the dominating new technology of the year. What happened? Will it stick? Can a business take advantage of it? 

Cybercrime is a big deal; and phishing is behind a large percentage of the cyberattacks out there. The act of phishing is a good old-fashioned social engineering scheme. Basically, a scammer sends a message with the intent to have someone interact with the message, thus giving them access (or at least the information needed to gain access) to accounts. This month, we thought we’d briefly go through phishing messages and how to identify them. 

Information technology plays a key role in modern business operations—and with such an important role to play, it is important that your organization’s IT is well maintained. To accomplish this effectively, your choice of provider matters. While we are admittedly biased, we strongly recommend that you seek out a managed service provider for your needs.

Passwords are just one part of a comprehensive security strategy, but they are a crucial one. You must make sure that you are investing adequate time and effort into making sure your passwords are secure. This is easier said than done, but by the end of this brief article, you’ll have the essential information you need to craft excellent passwords for your accounts.

Cloud computing is turning into a tool that is universally used by businesses to enhance remote access and provide the scalability for tools that allow a business to get the best bang for their buck. This month, we’ll describe how modern cloud computing works and why it is such a huge potential benefit for your business.

While many small businesses shrug off cybersecurity needs as too expensive an investment for an organization of their size, this is a potentially catastrophic mistake. The fact of the matter is that small businesses are regularly targeted by cyberattacks, making the aforementioned cybersecurity needs even more needed.

It’s no secret that technology is a big part of today’s business, but how much money should your organization really expect to spend on your IT? Of course you need to stay competitive, but can you justify dropping huge chunks of capital on solutions that may or may not come with a visible ROI, or is that total cost of ownership (TCO) going to affect your ability to spend elsewhere? This month, we’ll talk about what technology your organization definitely needs, and go into the corresponding cost of that technology.

Business has changed dramatically over the past decade. Costs have been rising. That means that businesses, just like everyone else, have to pay more for everything. This creates a situation where they may need to scale back on some things and not be as aggressive as was once possible. One way that most businesses can get around this is by investing in collaboration. Luckily for them, technology has been getting more collaborative. Let’s take a look at three ways collaboration has found its way into business.

Over the last few months, we’ve seen a huge explosion in AI-generated content. From AI-generated artwork to convincing but fake videos of famous people, AI has quickly become an interesting enigma with a lot of apparent applications.