Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why Percussive Maintenance is a BAD Idea

Why Percussive Maintenance is a BAD Idea

We’re all familiar with the old, cliched joke where someone needs to give their technology a good smack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. Having said that, this is not a strategy that we would recommend.

Let’s go over why not.

Repair-via-Violence is Sometimes Referred to as Percussive Maintenance

Seriously, that’s the high-falutin’ term for just smacking your technology around to make it work. According to Techopedia, the definition is as follows:

“In IT, percussive maintenance is the art of shaking, banging or pounding on something, in order to make it work. Experts generally define percussive maintenance as the use of rough impact on physical hardware to solve some type of malfunction.”

I’m confident that you’ve observed some evidence of this working in your own life, even if it was as simple as slapping the television remote against your palm a few times. So, if it works, why not do it in the office?

Because It Can Break Your Business’ Technology, That’s Why

Here’s the thing about percussive maintenance—the reason it sometimes works is that an issue can be the result of a loose connection, and the impact could manage to reposition the internal components. However, it could just as easily (and frankly, it’s more likely to) damage your device further.

It really should come as no surprise that we’d take this stance—and we aren’t alone in the IT world in this. It sincerely is just a matter of statistics. Comparatively, what’s the chance of fixing a problem versus the chance of making it worse, making no difference, or messing something else up, too? Too high. It’s part of the reason that your heart stops whenever you fumble your phone: you know that it’s far more likely that it breaks it than makes it better.

So, despite the (unfortunately) indisputable fact that percussive maintenance sometimes works, it is not something that we recommend. If anything, leave the computer-smacking to the professionals!

Also, for the record, blowing on old video game cartridges or computer disks isn’t a remedy either (the moisture in your breath can corrode the copper connectors and cause long term damage). But we digress.

With Managed Services, You’ll Have a Better Option than Just Hitting Your Device

We can help you troubleshoot your technology and resolve the issues present, whether they’re the result of a software issue, computer virus, or yes, a hardware issue. Reach out to us and ask about our remote monitoring and management services by calling (808) 535-9700.

×
Stay Informed

When you subscribe to the blog, we will send you an e-mail when there are new updates on the site so you wouldn't miss them.

Tip of the Week: How to Manage People Better by Us...
Is the Four-Day Workweek an Option for Your Busine...
 

Comments

No comments made yet. Be the first to submit a comment
Guest
Already Registered? Login Here
Guest
Saturday, July 02, 2022

Captcha Image

Latest Blog

Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of wo...

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817