Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Backup’s Value, in Two Scenarios

Tip of the Week: Backup’s Value, in Two Scenarios

Each week, we try to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a backup solution in play—and let you see the benefit that our tip this week (protect your business with a backup solution) can present.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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How to Make Video Conferencing Less Awkward for Everyone

How to Make Video Conferencing Less Awkward for Everyone

Right now, more business than ever is now conducted over video chat. You may have found yourself using it as a tool as you work remotely. However, while these conversations may help keep your team connected to one another, the experience certainly isn’t the same as what would be found in the office conference room. Here, we’re sharing a way to get rid of one of the biggest hurdles in remote collaboration.

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Tip of the Week: How to Improve Your Access Control

Tip of the Week: How to Improve Your Access Control

There is no denying that a business’ security--notably, its access control--is absolutely crucial to consider. Here, we’re offering a few tips to help you improve your business’ security through improvements to your access controls and their policies.

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Four Essential Business Software Types to Consider

Four Essential Business Software Types to Consider

While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.

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Tip of the Week: How to Align Your IT with Your Goals

Tip of the Week: How to Align Your IT with Your Goals

Unfortunately, your business’ technology doesn’t last forever. At some point in the future, you will have to upgrade away from your current hardware, which, regrettably, is not as simple as it sounds. Here are some tips to help you out during this difficult process.

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How to Avoid Business Complacency

How to Avoid Business Complacency

As a business owner, you need to be able to see the fine line between being comfortable with your position and being dangerously complacent. Otherwise, you run the risk of hindering your business’ growth, or even actively sabotaging its success. Let’s review why this is.

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Tip of the Week: Evaluating and Assessing Risk

Tip of the Week: Evaluating and Assessing Risk

Whenever you decide to implement something in your information technology strategy, you accept some level of risk. Understanding and managing this risk is crucial to your business’ success. For this week’s tip, we’ll review how to manage your IT risks and what your options are.

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Tip of the Week: Managing Your Windows Arrangement

Tip of the Week: Managing Your Windows Arrangement

The modern worker (or really, the modern person) spends a lot of their time looking at a computer screen. Considering this, it only makes sense that their screens and the items displayed on them are arranged in a way that they like. Our tip covers a few shortcuts to help you arrange and view the items on your workstation a little quicker.

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Tip of the Week: How to Save Your Keyboard from a Drink-Spillage Nightmare

b2ap3_thumbnail_clean_my_keyboard_400.jpgIt’s a best practice to avoid placing drinks and food near the computer, but for the busy business owner, this practice is often ignored in preference to getting more work done. While it’s typically extremely unhealthy to forsake your lunch break to continue working, some workers might feel that it’s impossible to get all of their work done without doing so. Inevitably, this leads to everyone’s worst nightmare: spilling a drink, most likely coffee or some kind of soda, on your keyboard.

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Tip of the Week: What to Look For and What to Avoid in a Consultant

b2ap3_thumbnail_consulting_tips_400.jpgSometimes you just don’t know what to do, and you don’t know where to turn for help. You don’t want to ask your competitors for anything, because they don’t need to know your weak points, and you feel crushed under the pressure of day-to-day operation. Maybe a hand once in a while isn’t such a bad thing.

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Are You on Constant Inbox-Watch?

b2ap3_thumbnail_email_spew_400.jpgAre your eyes constantly glued on your email inbox during the workday? It’s not bad to keep up with what’s going on in the office, but a recent study has linked constant email-checking to higher stress levels. This probably isn’t surprising to some, but some folks, like the researchers at the University of British Columbia, claim that there’s a maximum number of times to check your email throughout the day to minimize stress in the workplace.

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Procrastination Nation: How Doing a Little Now Can Lead to a Lot Later

b2ap3_thumbnail_procrastination_is_not_always_bad_400.jpgHow are you doing on those New Year’s resolutions? If you’re already putting off doing them due to a case of the procrastination bug, then you might be feeling down on yourself and thinking about giving up. But, did you know that doing something a little later might actually be a better way to get something done?

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Tip of the Week: How to Exercise at the Office

b2ap3_thumbnail_exercise_at_work_400.jpgIt’s 2015, and if you have made any New Year’s resolutions, there’s a good chance that “getting more exercise” is on your list. Can’t find time to exercise because you’re stuck in an office all day? Don’t let that stop you. Here are some tips to help you exercise, even while you’re at work.

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Save $11,000 Annually for Each Telecommuting Employee

b2ap3_thumbnail_tellecommuting_is_best_400.jpgA lot of employers are nervous about letting their employees work from home, but due to the increased evidence that it can be beneficial to productivity and cost-efficiency, it's getting more and more difficult to avoid thinking about it. In fact, according to Global Workplace Analytics, working from home has grown a whopping 80 percent in the United States since 2005.

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BYOD Privacy: When Two Phones are Better Than One

b2ap3_thumbnail_bring_your_own_device_400.jpgBring Your Own Device (BYOD) has been a hot IT trend for the past few years. Initially, everybody loved the idea of workers using their personal smartphone for work and organizations were quick to adopt BYOD. Now, after years of trying out the policy, companies and employees are having reservations about BYOD, making some even long for the days of Blackberry.

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Do Your Remote Workers Have You On Pins and Needles?

b2ap3_thumbnail_remote_worker_concern_400.jpgGiving your team the opportunity to work from home can be tricky business. Who knows how distracted they can get without you around to keep them on track? Still, working remotely has its advantages, for both you and your employees - even if you feel disconnected from them.

It doesn't have to be that way, though. By taking certain steps and measures, you'll feel like your out-of-office team is right in the office with you. Here are a couple of tricks you can use to bring your remote employees into your office... remotely!

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3 Tips to Increase Focus and Improve Productivity!

b2ap3_thumbnail_use_these_productivity_tips_400.jpgMore studies are proving that multitasking is terrible for productivity. This is due to the fact that the brain just isn't capable of doing two things at once, or at least very well. Instead, behavioral scientist are saying that focusing on a single task is the key to productivity. Here are three tips to help you focus at work!

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Early Mornings Can Help Your Business!

b2ap3_thumbnail_early_bird_400.jpgEverything seems to be going your way for once. The office is really coming together to make that big business deal you've been trying so hard to get for months. You shake the CEO's hand and seal the deal. You stroll out of the office with a spring in your step and get in the taxi to head home for the night. But the cab driver is playing loud music - so loud that it just sounds like screeching in your ear. And then you wake up, your alarm clock ringing at max volume. It's 7:00am, and it's time to go back to the office that feels like a prison, and your employees the inmates.

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3 Tips to Shield Your Business From A Data Disaster

b2ap3_thumbnail_the_data_shield_400.jpgTake a moment to consider your answer to this question, "What would you do if all of your business's data was somehow lost overnight?" How would you react, and what would you do about it? Your data is valuable, so much in fact that your business would be lost without it, and likely wouldn't be able to run properly.

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With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into...

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