It can make a big difference for your business to partner with the right technology vendor. How can you be sure that you’re working with a vendor that’s looking out for your company’s best interests? You can know that you’re working with the right vendor if your IT provider can establish that they are trustworthy and reliable.
Hawaii Tech Support Blog
Who's in charge of making the decisions in your business concerning technology? Ideally, you want an internal IT manager or a CIO with IT experience calling the tech shots. However, many businesses don't have this luxury. According to a CompTIA survey from last November, 48 percent of businesses have managers making decisions about technology implementation that don't have IT experience.
Consolidation makes life easier. Your smartphone is a prime example of this: consolidating dozens of individual gadgets down to one easy-to-use device that can fit inside your pocket. Before smartphones, we had to travel with a carry-on bag full of electronics, but now, thanks to smartphones, traveling is much easier. This principle of consolidation also applies to IT services.
Some people are so good at communicating that they do it for a living. The best communicators get paid to talk to people on the behalf of others, with an interpreter being the classic example of this. In your business dealings, there are some people that you would rather have someone else talk to on your behalf; IT vendors often fall into this category.
With every upgrade to every product, we see technology appealing to people's insatiable need for instant gratification. From microwaves to emails, you know the drill; the most successful innovations are the ones that make life more convenient. Why should your IT service be any different and fail to instantly gratify you?
What are your business' biggest pain points? Some pain points are obvious, like the issue keeping you up at night. Other pain points are smaller; you may not worry about them as much, but they still negatively affect your bottom line. Here are three ways we can help identify and find solutions for your company's pain points.
There was once a young office administrator, Chosimba, who was in line to become President of Pride Inc., a multinational corporation that specializes in the distribution of exotic animal meats. One day, Chosimba was given the task of purchasing a new copy machine; little did he know that this piece of equipment would determine his fate, along with the destiny of Pride Inc.
When tech support is done right, it can be a beautiful service. When tech support is done poorly, it will only add stress to an already frustrating problem. You know that we provide excellent tech support, but if you are seeking support for a technology that we don't cover, then you may think you'll run into obstacles.