Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Reposition Yourself for Remote Productivity (Literally!)

How to Reposition Yourself for Remote Productivity (Literally!)

As current events have made congregating in an office irresponsible and hazardous, many companies are sustaining their operations by enabling remote work. While we normally focus on how you should properly take care of your technology, we wanted to shift our focus momentarily to the people using this technology, and how they can do so more safely.

To do so, we have to consider ergonomics.

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Be More Productive by Following a Routine

Be More Productive by Following a Routine

Business efficiency can be greatly helped by putting a concrete process in place, which is why it feels so natural to develop one in the workplace. Of course, these processes should also come into play when working from home. Let’s review what makes a routine so beneficial, and how you can develop one to optimize your success.

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Tip of the Week: Getting More Mileage Out of PDFs

Tip of the Week: Getting More Mileage Out of PDFs

PDFs--Portable Document Format files--are a common enough thing to see. However, many people may not realize the extent of what can be done with them… like editing them. For our tip this week, we’ll go over a few of the ways you can create and edit a PDF file.

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Tip of the Week: Customizing Google Docs’ Dictionary

Tip of the Week: Customizing Google Docs’ Dictionary

Google may know a lot, but believe it or not, it doesn’t know everything. For instance, you may be trying to write up a document in Google Docs that Google doesn’t recognize. Maybe it’s one of your services that you’ve created a name for, or even the name of your business. The problem is that Google likes changing words it deems “wrong”. For this week’s tip, we’ll go over how to stop it from changing words you meant to use.

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Tip of the Week: How to Work with PDFs

Tip of the Week: How to Work with PDFs

One of the most common file types you hear about is the Portable Document Format file - although you probably know it simply as a PDF. PDFs are so well known because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Here, we’re providing some tips on how you can make your PDFs work for you.

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Tip of the Week: Email Signature Strategy

Tip of the Week: Email Signature Strategy

The email signature is an often-overlooked opportunity for an organization to appear that much more professional. Here, we’ll look into how to set up your email signature in Gmail.

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A Computer Procurement Guide, Part II

A Computer Procurement Guide, Part II

Part two of our desktop buying guide will dig into the details of RAM, or random-access memory. We hope to clear up misconceptions about what RAM actually is, as many users don’t understand the difference between storage and memory. Who knows? You might learn a thing or two to take with you when you purchase your next desktop.

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Tip of the Week: Organization Inside Windows 10

Tip of the Week: Organization Inside Windows 10

If you don’t take care of your PC’s files, you will quickly discover that it’s easy to lose track of where everything is. You have countless file types, folders, and applications sitting around without any real sense of organization or continuity. Today, we’re going to focus on how to help you better organize your files in a way that it easy to find and understand. You should be able to do so in either your operating system file explorer or in your cloud-based file storage.

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Tip of the Week: How to Improve Office Work

Tip of the Week: How to Improve Office Work

Working in an office is the reality for a lot of people, but it doesn’t need to be an unpleasant one. There are plenty of ways to make life easier while working in an office. Here, we’ll review five simple adjustments you can make to streamline your time throughout the workday.

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Social Media Can Cause Security Concerns

Social Media Can Cause Security Concerns

Social media is a great tool that your business can use to communicate with clients and prospective customers, but in an age where you can expect your employees to have their own accounts, it can be devastating to overlook the security issues associated with it. Today, we’ll examine how you can protect your organization from its employees’ social media use.

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Tip of the Week: Download the Second Windows 10 Update of 2018 Now

Tip of the Week: Download the Second Windows 10 Update of 2018 Now

Windows 10 just got a second update for 2018. Some experts think this many major updates to the OS is too many, but when you start to look at the features available through this second update, you may be happy that Microsoft has decided to release it (and re-release it). Today, we’ll take a look at the new update, and a couple of the helpful features that it has rolled out to users.

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Tip of the Week: Easy to Remember Tricks for Windows 10

Tip of the Week: Easy to Remember Tricks for Windows 10

Working with your computer for so much of the day means you need to get as much productivity out of it as possible. If you can speed up some of the ways you access specific information, you can get even more done. Shortcuts are very helpful to this end. Here are some of the easiest and best ways you can save time while working with a computer.

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Tip of the Week: Evernote as a Productivity Tool

Tip of the Week: Evernote as a Productivity Tool

Smartphones are handy little devices for a lot of different reasons, not the least of which their availability when a note needs to be taken and the apps that are available for just that purpose. One of these apps, Evernote, stands a step above the rest, especially for use in a business setting. For our tip this week, we’ll go over some of the features that Evernote offers that can help out your business.

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Tip of the Week: 2 Free Tools that Will Read Documents and Web Pages to You

Tip of the Week: 2 Free Tools that Will Read Documents and Web Pages to You

These days, who has time to read? For busy business owners, reading is a luxury. This is what makes audiobooks such a valuable tool. They allow busy people to consume information while accomplishing a mindless task like cleaning the house. While this arrangement works wonders for titles found on Audible.com, what about the documents you must read that haven’t been made into an audiobook?

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Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

Just as important as having a plan in place to backup your data is having a way to recover your files. Do you have a way to restore files that get lost, corrupted, or accidentally deleted? To highlight this need, we want to explain how a deleted file can actually be recovered.

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Tip of the Week: Don’t Underestimate How These 3 Mistakes Can Ruin Your Computer

b2ap3_thumbnail_pc_mistakes_400.jpgNothing can damage a computer quite like user error. It’s sad when this happens because it’s often the case that the resulting issues could’ve easily been prevented if the user simply knew of PC best practices. Take for example these three easily-preventable PC mistakes that will do your computer harm.

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Tip of the Week: How to Save Your Keyboard from a Drink-Spillage Nightmare

b2ap3_thumbnail_clean_my_keyboard_400.jpgIt’s a best practice to avoid placing drinks and food near the computer, but for the busy business owner, this practice is often ignored in preference to getting more work done. While it’s typically extremely unhealthy to forsake your lunch break to continue working, some workers might feel that it’s impossible to get all of their work done without doing so. Inevitably, this leads to everyone’s worst nightmare: spilling a drink, most likely coffee or some kind of soda, on your keyboard.

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Tip of the Week: Get the Most Out of Windows 10 With These 4 New Features

b2ap3_thumbnail_more_for_windows_10_400.jpgWindows 10 is here and many users are becoming familiar with their new system and finding out what it can do. Like with any good OS, Windows 10 has advantages over its predecessors. Here are four of our favorite features.

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Tip of the Week: How to Safely Use a Public PC

b2ap3_thumbnail_public_computer_security_400.jpgPublic computers are like public restrooms. You really don’t want to use them unless you absolutely have to. Coincidentally, the reason to avoid each public service is the same; viruses--both of the biological and the digital variety. Thankfully, there’s a way to sanitize your data so that you can safely use a public PC.

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Tip of the Week: How to Save Your Browser’s Bookmarks from Data Loss

b2ap3_thumbnail_browser_bookmarks_400.jpgIt’s a good feeling to have your workstation’s web browser set up exactly how you like it. With all of your favorite websites bookmarked and your most-visited sites quickly appearing in a drop down menu as soon as you type in a letter or two, you’re able to efficiently navigate the Internet and quickly find exactly what you’re looking for. But what happens to your bookmarks when your hard drive crashes?

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With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into...

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