Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Improving Society Through Technology

Improving Society Through Technology

Ask someone what they think social media has done for society, and you will likely hear a series of complaints about how it is the driving force behind the most divisive period in human history. While their perspective is interesting, it is also wrong. Today, we thought we would take a look at how some of today’s most controversial technologies are working to improve society. 

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Taking a Look at Social Media Use by Company Size

Taking a Look at Social Media Use by Company Size

Social media has turned out to be a culture-defining technology. The massive amounts of people that use the services each week, and the large amount of time people spend on these platforms, makes them important resources for the lion’s share of businesses. The fact that the average user spends around two hours and 24 minutes per day perusing their social media gives businesses opportunities that weren’t available to them only a few short years ago. Today, we thought we would give you a look at how different sizes of SMBs utilize this technology. 

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Online Platforms are Collaborating for a More Secure Election

Online Platforms are Collaborating for a More Secure Election

The United States of America is well into its 2020 election season. Social media platforms, and other online services, are taking notice. Given the misuse of social media and other platforms in past contests, there is little wonder that there is some very real pressure on these platforms to establish policy and security measures to prevent these behaviors this time around.

Here, we’ll take a neutral look at the situation, and explain the initiatives that online platforms are now enacting.

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How To Get Control Over Your Facebook

How To Get Control Over Your Facebook

For many, Facebook is a huge part of daily life, whether you want to think of it that way or not. There are more than two billion active users. That means if you pluck any 4 random human beings from anywhere in the world, at least one of them likely logged into Facebook today. 

It’s important to know that you still have control over your information, so in today’s blog we’re going to talk about a few ways you can take control over your online identity on the world’s largest social network.

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Social Media Can Cause Security Concerns

Social Media Can Cause Security Concerns

Social media is a great tool that your business can use to communicate with clients and prospective customers, but in an age where you can expect your employees to have their own accounts, it can be devastating to overlook the security issues associated with it. Today, we’ll examine how you can protect your organization from its employees’ social media use.

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A Social Media Strategy Helps Businesses Start the Conversation

A Social Media Strategy Helps Businesses Start the Conversation

Building a social media strategy can be somewhat troublesome for the modern business. Not only do you not know how it can affect your organization, you also know that your competitors are likely using it. To this end, we’ll go over how your organization’s social media practices can influence success.

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Twitter Can Be a Valuable Business Asset

b2ap3_thumbnail_twittastic_400.jpgDespite the fact that 255 million people use Twitter, some businesses want nothing to do with it. They see it as little more than a waste of time. However, these anti-Twitter activists fail to realize that the social media outlet has an unmistakably large influence in the marketing industry. Unlike Facebook, Twitter gives you the opportunity to customize your audience to suit the precise needs of your business, and the best part of this is that it’s completely free.

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One Failed Restaurant Shows Us Why it’s Vital to Be Listed Correctly on Google Places

b2ap3_thumbnail_google_places_400.jpgWhen a dining establishment goes out of business, it usually doesn’t make the news. After all, running a restaurant is a risky endeavor. However, for one Washington D.C. eatery, it’s blaming its failure a Google Places mishap, which makes you think twice about how important it is for your business to have its online information properly displayed.

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Quit Avoiding Proven Technologies!

b2ap3_thumbnail_solutions_for_business_400.jpgIt's the nature of technology to take a while for the market to fully appreciate it. After it's released, there's an implementation phase where the benefits are weighed against the risks. This phase is usually a slow one, but if the technology is good, then its acceptance will be widespread and businesses will have to give excuses on why they're not using it.

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Are You or Your Team a Security Threat to Your Business?

b2ap3_thumbnail_manage_your_risk_400.jpgData security should be a top priority for every business. Having good security means identifying risks. Surprisingly, some of the biggest data risks come from within. If employees aren't following your organization's data management policies, then they're your biggest threats.

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The Dangerous Consequences of Posting Pics, and 3 Steps You Can Take to Protect Yourself

b2ap3_thumbnail_protect_your_likeness_400.jpgToday, almost everybody has an Internet-connected camera in their pocket. A crazy amount of photos are posted online. In fact, Facebook alone claims to have over 250 billion photos, with 350 million user images posted every day. All of these pictures are fun, but how do you ensure that only the people you want to see your photos are seeing them?

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4,238,983 Records Compromised So Far in 2014… and Counting

b2ap3_thumbnail_tally_it_400.jpg2014 has been a year of technological advancement, but with any kind of advances such as these, there will always be those who want to steal the work of others. According to the Identity Theft Resource Center and , as of March this year, there have been 204 instances of data breaches this year alone. These affected companies are perfect examples of why web protection is important. Hawaii Tech Support can provide you with this protection and peace of mind. Here are a few of the more unbelievable breaches, most of which could have been easily avoided.

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Are Connected Employees More Valuable?

b2ap3_thumbnail_connected_employees_value_400.jpgWhenever you hire a new employee, you essentially incorporate their social network into the networking reach of your business. With this reality in mind (along with the measurable influence of an employee's use of social media) you have to ask yourself, "Is a connected employee more valuable than a non-connected employee?"

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Get Your Business Started with Facebook

b2ap3_thumbnail_facebook_for_business_400.jpgSocial media isn't just some fad used by teenagers and twenty-somethings. It's not only a place to share pictures of your favorite dish, your status about your spouse, or where you can get the best deal on the latest war video game. Social media is a virtual powerhouse in the business world as well, and as it continues to grow, you must find a way to harness its potential and utilize it to give your organization an advantage. Where should you begin on your journey to social media proficiency? The answer is easy: Facebook.

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While your attention is likely more dedicated to how you use your computer while it’s on, it is just as important to consider the different ways that you can turn your computer off, in a manner of speaking. The varied options present in the...

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