Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Where Is All of Your Data?

Where Is All of Your Data?

Quick question. If I were to ask you, on the spot, to tell me where all of your company data is, right this moment, could you tell me with absolute confidence? What if I could prove you wrong?

0 Comments
Continue reading

The Importance of Secure Conferencing

The Importance of Secure Conferencing

Conferencing has been an important tool for businesses as stay-at-home orders have moved their operations out of the office and into worker’s homes. While there are dozens of video conferencing solutions on the market, businesses should consider security just as much as they consider functionality. Today, we’ll take a look at security for your company’s conferencing solutions.

0 Comments
Continue reading

The Definitive Guide on Password Best Practices

The Definitive Guide on Password Best Practices

Protecting your online accounts, your data, and your customers’ information is now more important than ever. Industry and state-mandated compliances are now forcing businesses to tighten their cybersecurity, and it’s critical that every human being on the Internet take their own personal security seriously. This guide is designed to provide the best practices for strong passwords.

0 Comments
Continue reading

What You Need to Consider to Securely Permit Remote Work

What You Need to Consider to Securely Permit Remote Work

At any given time, a business needs to consider its security, but this need only exacerbates when its employees are working remotely. With the coronavirus pandemic still in play, the likelihood is that your employees are in this situation has risen dramatically. In order to maintain  your organizational security, you need to consider the many factors that a remote workforce can introduce.

0 Comments
Continue reading

Let’s Look at the Different Types of Ransomware

Let’s Look at the Different Types of Ransomware

The growing popularity of ransomware has been disconcerting to many IT professionals, particularly due to the different tactics that this malware variant has been spotted utilizing. In order to protect your business from these attacks, it helps to know how they work. We’ve put together a beginner’s field guide to ransomware types to help you identify (and hopefully avoid) it.

0 Comments
Continue reading

How to Talk Tech with People That Don’t Know About IT

How to Talk Tech with People That Don’t Know About IT

Businesses are looking to technology more than ever in a constant attempt to improve productivity and efficiency. One problem that some businesses face is that their staff isn’t exactly technologically savvy, making them difficult to communicate with about technical concepts. This month, we aim to help you do a better job of communicating with those workers who don’t know much about technology.

0 Comments
Continue reading

The Security Questions Surrounding Cloud Solutions

The Security Questions Surrounding Cloud Solutions

All types of businesses use cloud resources as a part of their IT infrastructure. It allows them to turn what was once a major capital expenditure into a controllable operating cost; and, it does it while offering solutions to almost any business problem. The one drawback that most IT professionals agree on is how to gain enough control over a cloud platform to ensure that the platform is secure. 

0 Comments
Continue reading

How to Get Rid of an Old Computer Without Sacrificing Security

How to Get Rid of an Old Computer Without Sacrificing Security

Time passes, and things get old. This is especially true of technology, as new and better options are developed and released all the time. Sooner or later, you’re likely to find yourself in need of a new system… The only question left is how to get rid of the old one.

0 Comments
Continue reading

Do Inherent Security Risks Make Smart Devices Dumb?

Do Inherent Security Risks Make Smart Devices Dumb?

Over the past few years, there has been a general fascination with smart devices in the home, and to a certain extent, the office. These Internet of Things-powered appliances and gadgets can help add to the convenience of rote tasks and other everyday activities, but is it actually a good idea to use them? As it turns out, unless you’ve taken the proper precautions, maybe not.

0 Comments
Continue reading

Tip of the Week: 3 Considerations When Securing Personal Information

Tip of the Week: 3 Considerations When Securing Personal Information

Personal information is precious, especially in this increasingly digital day and age. This makes it incredibly important that you are doing everything you can to protect it in your business - whether it is your own or belongs to somebody else. Here, we’ll go over a few tips to help you better protect the data you’re responsible for.

0 Comments
Continue reading

Best Practices for Your Access Management

Best Practices for Your Access Management

As you oversee your business, there is a lot that you’re going to have to manage - including how much access your employees have to the data you have collected and generated throughout your operations. An access management policy can help you to accomplish this. Here, we’ll review a few key features you need to include in your strategy.

0 Comments
Continue reading

What Are the Biggest Cybersecurity Concerns Going into 2020?

What Are the Biggest Cybersecurity Concerns Going into 2020?

Cybersecurity should always be a priority for a business, and cyber criminals are always evolving their tactics. As a result, it pays to keep an eye on the horizon for the next looming threats. Here, we’re reviewing a few threats that cybersecurity professionals say that businesses should be concerned about in the near future.

0 Comments
Continue reading

Google Knows a Lot About You. Here’s How to Control It

Google Knows a Lot About You. Here’s How to Control It

Nearly everyone uses Google in some way or another. The search engine is, by far, the most common way people get answers and find content online. The margins aren’t even close, either. Currently, Google handles about 90% of search queries, while the second and third place goes to Yahoo and Bing, who share just below 5% of the search market share.

Google curates the search results on the fly based on a lot of variables including where you are located, what kind of device you are on, and your online surfing habits. This means Google is collecting a lot of information about how we use the web to give us a better experience. Let’s look at how you can control what Google knows about you to better protect your privacy.

0 Comments
Continue reading

Some of the Worst Data Breaches Since September

Some of the Worst Data Breaches Since September

Cybersecurity is becoming a massive issue for every organization due to the immense amount of data breaches that take place regularly. Businesses of all types are looking at strategies to protect their sensitive customer and employee data from hackers, malware, and any other potential danger. The problem is it’s not always as simple as just implementing cybersecurity software.

0 Comments
Continue reading

Automation Plays a Critical Role in Cybersecurity

Automation Plays a Critical Role in Cybersecurity

Automation is sometimes misconceived as a troublesome or unreliable addition to business. It’s not about replacing people with machines, it’s about getting more done with the people you have. Having an attitude that doubts technology and believes nothing can replace human processing can quickly put you at a disadvantage compared to your competitors.

0 Comments
Continue reading

It’s Shopping Season, But Let’s Be Safe!

It’s Shopping Season, But Let’s Be Safe!

With Black Friday, Cyber Monday, and the gift-giving holidays rapidly approaching us (can you believe 2019 is almost over? I feel like I just stopped writing 2018 on my checks!), it’s time to take a look at how we can be as safe as possible while shopping on the Internet.

0 Comments
Continue reading

Is 2FA Worth the Trouble?

Is 2FA Worth the Trouble?

I want to start this article out by admitting that there are a lot of active threats out there these days. There are hackers--hacking collectives, actually--that’s whole purpose is to infiltrate businesses and steal data, money, and most often, the trust people have in their technology. One way to help keep your stuff secure is by relying on two-factor authentication. 

0 Comments
Continue reading

Basic Cybersecurity Practices to Minimize Risk

Basic Cybersecurity Practices to Minimize Risk

With cybersecurity talent at such a critical shortage, data breaches that expose millions of people’s sensitive information are routine occurrences. It is one of the biggest problems that the modern business faces. Since shortages have businesses of all types scrambling for cybersecurity personnel we thought we’d put together a list of five things that every person should know about how to keep systems secure. 

0 Comments
Continue reading

How To Get Control Over Your Facebook

How To Get Control Over Your Facebook

For many, Facebook is a huge part of daily life, whether you want to think of it that way or not. There are more than two billion active users. That means if you pluck any 4 random human beings from anywhere in the world, at least one of them likely logged into Facebook today. 

It’s important to know that you still have control over your information, so in today’s blog we’re going to talk about a few ways you can take control over your online identity on the world’s largest social network.

0 Comments
Continue reading

Tip of the Week: Four Policies to Keep Your Business More Secure

Tip of the Week: Four Policies to Keep Your Business More Secure

Did you know that, of all the vulnerabilities your business has to cyberthreats, your employees are one of the riskiest, simply due to their exposure to your business technology? If your business isn’t secure, it will become incredibly more difficult to serve your clientele. For today’s tip, we’re breaking down a few ways that you and your employees can positively contribute to your business’ security.

0 Comments
Continue reading

Latest Blog

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardles...

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817

Account Login