Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 3 Considerations When Securing Personal Information

Tip of the Week: 3 Considerations When Securing Personal Information

Personal information is precious, especially in this increasingly digital day and age. This makes it incredibly important that you are doing everything you can to protect it in your business - whether it is your own or belongs to somebody else. Here, we’ll go over a few tips to help you better protect the data you’re responsible for.

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Best Practices for Your Access Management

Best Practices for Your Access Management

As you oversee your business, there is a lot that you’re going to have to manage - including how much access your employees have to the data you have collected and generated throughout your operations. An access management policy can help you to accomplish this. Here, we’ll review a few key features you need to include in your strategy.

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Google Knows a Lot About You. Here’s How to Control It

Google Knows a Lot About You. Here’s How to Control It

Nearly everyone uses Google in some way or another. The search engine is, by far, the most common way people get answers and find content online. The margins aren’t even close, either. Currently, Google handles about 90% of search queries, while the second and third place goes to Yahoo and Bing, who share just below 5% of the search market share.

Google curates the search results on the fly based on a lot of variables including where you are located, what kind of device you are on, and your online surfing habits. This means Google is collecting a lot of information about how we use the web to give us a better experience. Let’s look at how you can control what Google knows about you to better protect your privacy.

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Is 2FA Worth the Trouble?

Is 2FA Worth the Trouble?

I want to start this article out by admitting that there are a lot of active threats out there these days. There are hackers--hacking collectives, actually--that’s whole purpose is to infiltrate businesses and steal data, money, and most often, the trust people have in their technology. One way to help keep your stuff secure is by relying on two-factor authentication. 

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Making Sense of Facebook’s Privacy Settings

Making Sense of Facebook’s Privacy Settings

We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.

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Hacking Doesn’t Take a Computer Science Degree

Hacking Doesn’t Take a Computer Science Degree

There’s a reason that cybercrime is so popular: it is no longer reserved for those with extensive programming knowledge to profit from. Now, according to a report by Deloitte entitled Black Market Ecosystem: Estimating the Cost of “Pwnership”, there is a complete economy built around easily accessible hacking tools that don’t require specialized knowledge to leverage.

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3 Ways Email Encryption Keeps Your Messages Safe

3 Ways Email Encryption Keeps Your Messages Safe

Defining Encryption
Encryption means that your data is scrambled in a way that obscures it from just anyone viewing it. What this means for email is that only the intended recipient can decrypt it, preventing those who might try to intercept it from being able to read it. For business email, this is particularly helpful.

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The Internet of Things Continues to Expand

The Internet of Things Continues to Expand

A Brief Review of the IoT
An Internet of Things device tends to have its typical functionality along with additional connection to the Internet. The only real caveat is that the device needs to not be something that would ordinarily have Internet connection as its primary function. Consider fitness devices like watches that can send data to your phone for easy viewing, as well as devices like Amazon Echo that can help you control your home with voice commands.

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Growth of the Internet of Things Is Concerning IT Administrators

Growth of the Internet of Things Is Concerning IT Administrators

The Internet of Things might be a considerable step up in terms of connectivity for a lot of users and organizations, but this comes at a cost. With more devices accessing connected networks than ever before, security becomes a main focal point of discussion for the Internet of Things. How can you make sure that your network is secure while these devices run rampant all around you?

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The Value Managed IT Services Gives Your Business

The Value Managed IT Services Gives Your Business

Whether you’re just a small business looking to get operations moving in your chosen location, or you’re an enterprise with multiple offices across the country, one thing is universally the same: you need IT support in some capacity. As more technology is added to networks of all sizes and complexities, the need to manage this technology improves. Thankfully, you don’t necessarily have to go at it alone--you have third-party outsourcing at your disposal, which can save you both time and money in the long run.

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At What Point Does a Service Become Spyware?

At What Point Does a Service Become Spyware?

Spyware, like other malware, is a problem for any organization. Since your business generates, collects, and uses considerable amounts of data, there are plenty of organizations that want to get their hands on it. You spend so much time and money protecting your data against threats on the Internet, but what if the spyware were to just come standard on the computer you just bought?

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Hackers May Meet Their Match With AI

Hackers May Meet Their Match With AI

There are many organizations in the world that simply can’t have cybercriminals and hackers interfering with their data. One of these organizations, CERN (whose acronym translates to the European Laboratory for Particle Physics) has far too powerful of a computer grid to allow hackers to access it. To keep it safe, CERN has deployed what may be the future of cybersecurity: artificial intelligence.

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Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Believe it or Not, Too Much New Technology Can Put Your Network at Risk

Is your organization using the latest technology solutions? If so, that’s great--you’ve taken the first step toward achieving maximum productivity and efficiency. However, you need to realize that no technology solution comes without its quirks that need to be addressed. Here are two ways that your new technology solutions could potentially be putting your business’s infrastructure at risk.

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An SMB’s Guide to Understanding HIPAA

An SMB’s Guide to Understanding HIPAA

Security has never been easy for any business that deals with sensitive information. Nowadays, even a small business that uses an Internet connection has to worry about hackers and malware of all types. This is especially problematic for small healthcare offices that need to keep sensitive information secure and safe from online threats.

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Be on the Lookout Executives, Hackers are Targeting You!

Be on the Lookout Executives, Hackers are Targeting You!

Let’s say that you’re walking down the hallway of your office when you bypass a team member from accounting. They tell you that the wire transfer you requested has been completed successfully, but you don’t remember ever asking for such a thing. You take a look through your books and see that a ton of money was sent to some random stranger who took on your identity.

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Study Shows Way Too Many Businesses Ignore Insider Threats

Study Shows Way Too Many Businesses Ignore Insider Threats

Insider threats are an unpleasant reality of working with sensitive information, though you might be relieved to hear that not all instances of insider threats have malicious intentions. Then again, maybe you aren’t relieved since a threat is still a threat. Either way, we’ll discuss some statistics concerning insider threats, and what you can do about them.

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How Your Business Can Benefit From a Virtual Private Network

How Your Business Can Benefit From a Virtual Private Network

Most of your business’ technology is a direct result of your need to quickly and securely disseminate information. While there are solutions meant to improve efficiency peppered in there, the vast majority of IT solutions are designed to create, share, or protect information. On today’s Internet there are many threats looking to corrupt or intercept that information. One way your organization can share information more securely is through the use of a Virtual Private Network (VPN).

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Tip of the Week: Add a PIN to Windows 10 Login to Improve Security

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Businesses all over the world are taking advantage of two-factor authentication, causing the password’s value to depreciate over time. Passwords aren’t powerful enough to keep users safe from advanced threats. Hackers are finding ways to punch holes in even the most comprehensive security solution, forcing users to focus on improving security through other means.

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How a Hacker Could Potentially Harm a Hospital Patient

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Whenever hackers show themselves, they always spell trouble. Whether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can be irritating for the average PC user, or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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Hacker can make some details that were potentially harm among the all hospitals on this that was about the all patient. I need to ... Read More
Monday, 15 July 2019 08:09
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Tip of the Week: Use Poetry to Protect Your Data

b2ap3_thumbnail_pasword_login_400.jpgPassword security is a common problem that businesses that take their cybersecurity seriously have to deal with on a regular basis. Passwords need to be complex and difficult to guess, but easy to remember at the same time. Unfortunately, these two goals don’t go hand-in-hand, and as such, users often have to sacrifice one for the other. The “passpoem” is a concept born to resolve this issue, though it takes a pretty roundabout path of doing so.

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Keyboard shortcuts have long been used to move things along faster. In 1994, just about the time that Windows 95 was released, Microsoft produced the new keyboard layout that incorporated the brand-pnew Windows key (or Win Key). When presse...

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