Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Free Antivirus Good Enough?

Is Free Antivirus Good Enough?

If you are old enough to remember when antivirus (like most computer software) came in a great big textbook-sized box at the store, then you probably remember a time when that was the only protection you really needed.

Today, there are countless free versions of antivirus out there. Let’s talk about how much protection these actually bring, and when and where they might be a good fit.

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Ransomware is Still a Major Threat for All Businesses and Individuals Alike

Ransomware is Still a Major Threat for All Businesses and Individuals Alike

You don’t need us to tell you that ransomware is a problem (or maybe you do–we mean, it’s a huge problem). It’s dangerous to both businesses and individuals, and it has become such a common threat that all organizations need to have a plan in place to address it with their staff. Today, we want to highlight a three-part strategy that you can use to approach ransomware in the most secure way possible.

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The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The IoT, or Internet of Things, is everywhere. There’s a relatively good chance that a device that would be part of the IoT is within your reach right now, perhaps even on your person. Businesses of all kinds use the IoT for various purposes as well, but behind this usage lies significant risk from cyberthreats, and a shocking number of businesses seem to accept this risk without much concern… as in, the vast majority of surveyed businesses utilizing the IoT demonstrated a lack of protection, but seemed not to be bothered by it.

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Can AI Be Trusted to Stop Phishing?

Can AI Be Trusted to Stop Phishing?

AI—artificial intelligence—has been a hot topic as of late, with it seemingly being used for any purpose you can imagine nowadays. Unfortunately, this has also included cybercrime.

However, just as AI can be a weapon for cybercriminals to use, it can also be a shield to help protect your business from threats. For instance, in phishing prevention.

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If You Think a Consumer-Grade VPN is Worth It, Think Again

If You Think a Consumer-Grade VPN is Worth It, Think Again

When it comes to security, one often overlooked tool is the virtual private network, or VPN. We recommend that all businesses use a VPN to keep remote and hybrid workers from inadvertently putting your business’ data at risk while out of the office. Let’s go over why a VPN is so effective, as well as what you should look for in a business-grade VPN tool.

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Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Tip of the Week: Optimizing Your Business Wi-Fi’s Security

Wi-Fi connectivity is a remarkable technology when you really think about it, and it has fundamentally changed how we work today. What hasn’t changed, unfortunately, is that hackers and cybercriminals will try to use this technology to their own advantage. Therefore, let’s discuss a few relatively simple ways that you can improve your wireless network’s overall security.

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The Reality Is That You Could Know More About Cybersecurity, Part 1

The Reality Is That You Could Know More About Cybersecurity, Part 1

The modern threat landscape is vast and unpredictable, and even if you think you know enough about cybersecurity to protect your business, we bet that you don’t. It’s not even just in the business world, either; individuals also struggle against cyberthreats, and so too do IT administrators. The next couple of weeks will be dedicated to cybersecurity to get across everything you need to know about it.

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A Cool New Security Technology May Make the Password a Thing of the Past

A Cool New Security Technology May Make the Password a Thing of the Past

Whether you love them or hate them, passwords serve an important purpose in the realm of cybersecurity. They are the first line of defense against potential threats, yet they are also notoriously easy to crack. Some of the biggest names in technology have been working on ways to get around the challenges presented by password security, including one that we are excited to highlight in today’s blog.

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What Can We Learn from T-Mobile’s Latest Data Breach?

What Can We Learn from T-Mobile’s Latest Data Breach?

It hasn’t been very long since T-Mobile experienced its latest major hack, but unfortunately, here we are again. Hackers have again accessed customer data, with 37 million customers being affected amongst both their prepaid and subscription-based accounts.

Let’s dive into the situation, and what can be learned from it.

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The Bare Necessities of Business Security

The Bare Necessities of Business Security

For a long time, businesses that didn’t have any cybersecurity problems would never consider investing in additional cybersecurity tools. The decision-makers of these companies simply didn’t find it necessary; and many of them had a point (until they didn’t). Today’s threat landscape is much, much more complex than it was only a few short years ago and therefore businesses need to make a point to set up the security tools that will help them secure their network and infrastructure from threats. Let’s take a look at some strategies that work to help modern businesses secure their digital resources:

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Explaining Zero-Trust Pros and Cons

Explaining Zero-Trust Pros and Cons

With countless threats out there waiting for IT professionals to slip up, it’s no small wonder that many of these professionals are opting into what is called a zero-trust policy for their security standards. So, what exactly is a zero-trust policy, and more importantly, how is it so effective at mitigating security problems in organizational computing? 

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The Tell-Tale Hard Drive

The Tell-Tale Hard Drive

If Edgar Allan Poe worked in an office, here’s what one of his works would sound like:

True!—nervous—very, very dreadfully nervous I have been and am, but why will you say that I am mad? The office had sharpened my senses—not destroyed—not dulled them. Above all was my sense of hearing. I heard all things in heaven and on earth and many things in…the other place. So, how then am I mad, especially when I can so healthily and calmly tell you this story?

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3 Cybersecurity Statistics to Help Inform Your Business’ Safeguards

3 Cybersecurity Statistics to Help Inform Your Business’ Safeguards

When it comes to your business’ cybersecurity, it can be too tempting to operate under the assumption that the few cybersecurity events you hear about on the news are all that happen. Unfortunately, this is far from actual fact. Let’s review some of the statistics that might change your impressions, especially if you hold the aforementioned assumption.

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Protecting Your Data is Easier Through Network Segmentation

Protecting Your Data is Easier Through Network Segmentation

As Miguel de Cervantes wrote in Don Quixote, “...is the part of a wise man to keep himself today for tomorrow, and not venture all his eggs in one basket.” It was wise advice then, and it’s wise advice now—especially when it comes to your business’ network and your data security.

Let’s explore the concept of network segmentation, and how it can help to protect your business.

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Scammers Come at You From Every Direction

Scammers Come at You From Every Direction

Imagine this scenario: you’re going about your daily tasks when you receive an email from a cybersecurity company claiming that you have become the target of a hacking attack. Now, you don’t work in IT, so you’re not sure what your security agency is or what security policies or procedures you have in place, so you trust the message and respond to the email. Unfortunately, the message came from a cyberthreat, and now you are on their hook, line and sinker.

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Tip of the Week: How to Keep MFA Fatigue from Being a Security Vulnerability

Tip of the Week: How to Keep MFA Fatigue from Being a Security Vulnerability

We are major advocates for multi-factor authentication, but it’s also important to understand that it’s not a catch-all solution. In fact, it has forced cybercriminals to be even more innovative to find alternative methods of attack. One method hackers use to gain access to your systems is to use what’s called MFA fatigue to their advantage.

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What is Social Engineering, and How Can I Stop It?

What is Social Engineering, and How Can I Stop It?

Let me ask you a few questions—first, how confident are you that you could spot an online ruse, and second, did you know there’s a stain on your shirt right now?

Did you look?

If so, you’ve just fallen for the school playground version of social engineering, a serious threat. Let’s discuss the kind that you’re more likely to see in terms of your business’ cybersecurity.

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What Does Your Business Need to Keep it Secure?

What Does Your Business Need to Keep it Secure?

Your business is your livelihood, so it only makes sense to invest in its protections so that your livelihood is secure. This will require a strategic approach. Let’s go over what your business needs to remain sufficiently secure, and what you should look for from each to get the best, most secure option. 

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How to Create a Risk Management Process for Your Cybersecurity

How to Create a Risk Management Process for Your Cybersecurity

We’ve been known to take a bit of an extreme approach to cybersecurity—your business is at constant threat of being attacked by all manners of threats and all that. While we stand by this approach as an effective way to boost awareness and adherence to cybersecurity needs, there are certain attacks that are more likely to target you. This is where risk management comes into play.

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5 Steps You Can Take to Keep Your Network and Data Secure

5 Steps You Can Take to Keep Your Network and Data Secure

Businesses today have to deal with more potential problems than in any time in history. They are dealing with cost increases at every turn, personnel shortages, and a regulatory landscape that is always evolving. One of the biggest issues that can have a negative effect on a business is not having the processes and resources in place and working to secure its data and network. Today, we will look at five suggestions that can work to help your business keep its network and data more secure. 

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PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and usefu...

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