Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Need a Reason to Invest in RMM? Here’s Four

Need a Reason to Invest in RMM? Here’s Four

It is undeniable that businesses have increasingly been relying on technology. The past year has been especially digital as millions of people were working remotely. Many of these people required some type of technology support. Today, we are going to discuss how companies like ours were able to provide comprehensive IT support to so many people while they worked from home.

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HAFNIUM Attacks Target Most Microsoft Exchange Servers

HAFNIUM Attacks Target Most Microsoft Exchange Servers

The recent discovery of four flaws in Microsoft’s Exchange Server software came too late to prevent a rash of stolen emails, but that doesn’t mean you need to remain vulnerable to this attack. Let’s go over the story so far, and how you can help protect your business.

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Good Practices Often Yield Good Results

Good Practices Often Yield Good Results

If you are a frequent reader of our blog, you will notice that “best practices” is a term that is used generously. That is because there are certain ways to go about things when you are working with technology. Today, we wanted to go over what the term actually means and why they are important when managing your business. 

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Downtime Is Costly and Bad for Business

Downtime Is Costly and Bad for Business

There are a lot of words that a business owner doesn’t like to hear. One of the worst has to be downtime as it signifies waste. This month, we’ll examine the effects of downtime and how to calculate the financial impact of a downtime event.

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2020 Had Some Big Tech Fails

2020 Had Some Big Tech Fails

2020 has been a rough year for a lot of people. With so many problems presenting themselves this year, technology wasn’t immune. This week, we thought we would look back at some of the technology that failed miserably as the world changed precipitously. 

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Understanding How Technology Impacts C-Level Business Roles

Understanding How Technology Impacts C-Level Business Roles

We’ve all heard the title CEO before, business shorthand for Chief Executive Officer. In fact, it may be a title that you hold yourself. While the CEO of a company is undoubtedly important, it is crucial to consider what other c-level roles should also be filled. As a technology-centric company, we often consider roles like the CIO, the CTO, and soon enough, the CDO to be just as important. 

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Turn to Us for Better Vendor Management

Turn to Us for Better Vendor Management

Many businesses need to deal with a lot of vendors in order to keep their doors open - enough that, at times, it might seem that the most time and energy is spent juggling these vendors. That doesn’t have to be the case, however, at least where your technology solutions are concerned. 

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What Value Do Managed Services Offer? Thirdly, Proactivity

What Value Do Managed Services Offer? Thirdly, Proactivity

Sometimes, your business may have a need that requires you to bring in an external resource, including assistance with the technology it leverages. Here, in the second part of our series, we’ll see how a managed service provider can act as a consultant for your various business needs.

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Five Reasons Managed Services Even Work Well for Small Businesses

Five Reasons Managed Services Even Work Well for Small Businesses

Consider something for a moment: aside from their size and the resources at their disposal, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really consider it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses get.

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IT Consulting Brings Clarity

IT Consulting Brings Clarity

In today’s competitive business environment, you need all the help you can get. One of the biggest advantages you can achieve for your business is to take advantage of a trusted and reliable managed IT provider that can give your organization advice on how to navigate the murky waters of the technology world.

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Latest Blog

Ransomware has rapidly progressed from an irritating annoyance to a legitimate global threat, with the U.S. Justice Department officially going on the record and establishing that future ransomware investigations will be handled the same wa...

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