Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Many Threats that Come from Leaning on Technology

The Many Threats that Come from Leaning on Technology

Your business is susceptible to countless threats and vulnerabilities, all of which aim to bring your organization crumbling to the ground. These include all types of technology-related problems that cause downtime and other terrible situations that your business has to overcome. Let’s look at some of the threats you face from day to day, and try to establish an appropriate response to each.

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Mobile Malware Is Becoming a Bigger Problem

Mobile Malware Is Becoming a Bigger Problem

There was a time when people didn’t have to worry about getting computer viruses on their cell phones. Nowadays, with the exponential growth of mobile technologies, including application development options, mobile malware has become a problem, and it can be a big problem for your business. Today, we’ll take a look at the growing mobile malware market, from the threats to what you can do to keep it from being a problem for you.

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Threats 101: Danger on Your Network

Threats 101: Danger on Your Network

While modern security solutions have made great strides to protect businesses, there are still a lot of threats out there that can create problems for your organization. If you don’t take a proactive stance on security, you could potentially expose your network to incoming threats of all kinds. We’ll help your business understand what threats are out there, why they are dangerous, and what you can do to keep your organization secure.

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Bing Offers Malware and Filth

Bing Offers Malware and Filth

With a meager market share that is one-third the size of Google’s, one would think that Bing would be trying to keep controversy away from a user’s search results. However, the Microsoft search engine has recently encountered a few notable PR disasters that may be enough to convince some not to use it - especially if it leads to a security breach.

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Has Malware Made a Home in Your Router?

Has Malware Made a Home in Your Router?

Hackers and cybercriminals, like most people, tend to gravitate towards high-reward activities. In this case, that means that focus is turning to creating malware that attacks the router, potentially infecting the users that leverage it to connect wirelessly to the Internet. Researchers at Kaspersky Lab recently discovered an example of such a malware, so today, we will review this threat and how to best protect your network.

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Protect Yourself in the Future By Learning from These Past Phishing Scams

Protect Yourself in the Future By Learning from These Past Phishing Scams

Would you be surprised if we told you that cybercrime is one of the biggest threats to the success of your organization? Unfortunately, there’s no escaping the fact that your business will be under fire from all sides by security threats. One of the most notorious methods includes phishing--email scams that are designed to harvest credentials and other information from unsuspecting users.

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Ransomware: The Smaller The Business, The Bigger The Problem

Ransomware: The Smaller The Business, The Bigger The Problem

The variety of malware known as ransomware exploded in popularity in 2016, encrypting victims’ files and demanding cryptocurrency payments to restore the data to the estimated tune of $1 billion. This may seem to suggest that large corporations and companies are the primary targets of these cyber criminals--and for some, they are.

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Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

A new malware swept across the globe Tuesday, incorporating facets of many ransomwares that have made headlines recently. While it originally appeared to be a variant of the Petya ransomware, it has been determined that it shares more in common with WannaCry. However, “NotPetya,” as it has been named, has a few additional features that experts say make it worse than either of its predecessors.

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What’s a Rootkit Hack and How Can You Stop It?

What’s a Rootkit Hack and How Can You Stop It?

There are many types of online threats that the average business owner needs to understand and be prepared for. The problem here is that no two threats are alike, and they all perform different functions. One thing that all threats have in common is that they want to disrupt your operations in any way possible. To help you better prepare your organization for these threats, we’ll discuss a particularly dangerous malware: the rootkit hack.

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The Top 5 Cyber Threats You Need to Look Out For

The Top 5 Cyber Threats You Need to Look Out For

When it comes to data breaches, some users don’t know or suspect one has occurred until it’s far too late to do anything about it. Sometimes viruses or malware will lurk on a device until certain criteria are met. Others will execute immediately. We’ve listed some of the potential threats that you will encounter in the business world, as well as what you can do about them.

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Thomas Knaggs
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Honor Among Hackers? Not for Those Who Hack Hospitals

Honor Among Hackers? Not for Those Who Hack Hospitals

It’s safe to say that hacking is a frowned-upon practice, but that hasn’t stopped cyber criminals from attempting to turn a profit off of it. This practice has led them to target nonconventional organizations, including hospitals and other healthcare facilities. However, just because a hacker can target a hospital, does this mean that they should? This is a topic of some debate amongst hackers, whom, believe it or not, actually do have some sort of ethical standards.

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3 Common Threats You Need to Know About: Malware, Rootkits, and Trojans

3 Common Threats You Need to Know About: Malware, Rootkits, and Trojans

Security is one of the most important parts of running a business, especially today when organizations rely so heavily on their technology solutions. Some of the most dangerous threats lurk on a business’s network, watching and waiting for an opportunity to do some real damage. With the right preventative measures, your business can catch these threats in the act before they can accomplish their goals.

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New Ransomware Presents Users With 2 Equally-Terrible Options

New Ransomware Presents Users With 2 Equally-Terrible Options

The Petya ransomware, a particularly vicious monster of a threat, has returned and is not alone. Petya now comes bundled together with Mischa, yet another ransomware that works well alongside Petya. The ransomware is delivered via an inconspicuous email disguised as a job application with a resume attached. Once the user downloads the file, Petya encrypts the files located on the device.

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Alert: New Malware Infects Millions of Mobile Devices

Alert: New Malware Infects Millions of Mobile Devices

While security experts tend to focus the brunt of their discussions on desktop OS vulnerabilities, there are plenty of mobile malware threats that fly under the radar. One such malware is called Hummer; a trojan that installs unwanted apps and malware on a device, and can be found on over a million phones worldwide.

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Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

One of the most popular methods of online hacking attacks involves what’s called a brute force attack. This is when a hacker overwhelms a login system with multiple attempts until the hacker is able to log in and access the system. They are dangerous attacks that could expose not just sensitive information, but also leave you vulnerable to ongoing hacks.

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Alert: Petya Ransomware May Be the Worst Yet

Alert: Petya Ransomware May Be the Worst Yet

Ransomware is such a popular method of attack used by hackers that new variants of it pop up every few months. Among these is Petya, a nasty new ransomware that masquerades as an unsolicited resume in an organization’s email inbox. Don’t be fooled, though; the only work these hackers are looking for is to work you out of a couple hundred dollars.

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How to Avoid These 4 Common Social Engineering Scams

b2ap3_thumbnail_do_not_fall_victim_to_these_tricks_400.jpgHackers are always trying to find the latest exploits to infiltrate unsuspecting businesses. One of the most dangerous and arguably the most difficult to identify is called a social engineering attack, which is where the hacker exploits the end user, rather than cracking the security of technology systems.

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Alert: Hackers Posing as IT Support and Hijacking Computers

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ib blue screen

One minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. This strain of malware is duping plenty of computer users into calling the provided phone number, which only makes the situation worse.

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Mobile Botnets Make the Internet Even Less Secure

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Technology is often exploited by hackers for their benefit, but one avenue of attack that’s consistently neglected is the mobile device. Smartphones and tablets are arguably at greater risk than desktops and workstations due to them being exposed to more wireless networks. One of the greatest threats to these devices is the botnet, a threat that usually targets desktop computers, enslaving them and turning the machine against its owner (and the rest of the Internet).

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You Won’t Believe the Most Evil Domains on the Internet

b2ap3_thumbnail_some_domains_are_associated_with_malware_400.jpgHave you ever wondered which websites on the Internet are the most dangerous? Recently it’s been discovered that the majority of threatening websites on the Internet fall into some very easy-to-identify categories; or, more specifically, about 95 percent of all dangerous websites are found on ten top-level domains.

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Technology changes rapidly, whether we like it or not. Most of the time, that change is beneficial; you can get more done, gain more visibility, stretch your resources further, and do things you wouldn’t have thought possible (or at least a...

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