Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Kind of Network Would Best Serve Your Business?

What Kind of Network Would Best Serve Your Business?

The way your business uses and accesses data is changing. A short time ago, you couldn’t imagine that you would have a comprehensive strategy to keep data secure when sending and receiving it wirelessly, but today wireless transmission methods have become more secure, reliable, and fast. This month, we’ll take a look at the difference between wired and wireless connections in the modern business.

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Putting the IoT to Work in Your Business

Putting the IoT to Work in Your Business

Since 1982, the technology known as the Internet of Things has given the devices around us greater capabilities through artificial intelligence and Internet connectivity. While this technology spent a long time existing under the radar, so to speak, many business functions are now relying on its benefits. Let’s take a few moments to look at how the IoT can be of use in your business.

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Protecting Your Data Privacy Is Harder than Ever

Protecting Your Data Privacy Is Harder than Ever

If you consider it, it’s amazing how much trust people have in Internet-based companies. They not only believe that these companies will fulfill their expectations, but that they will work to provide protection for some of their most valuable and sensitive information. Let’s take a look at some of the data collection practices that companies use and what they do with that data. 

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Coronavirus is Shifting the Communications Industry

Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

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How COVID-19 is Impacting the Net Neutrality Discussion

How COVID-19 is Impacting the Net Neutrality Discussion

The cloud cast by COVID-19 wouldn’t seem to have very much of a silver lining at all, but if one looks very closely, there is the faintest one there. As more and more people are subscribing to self isolation and similar practices, remote work has become a more pressing need. In response, many Internet service providers and mobile data carriers are taking action and putting changes in place that actually resemble net neutrality.

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5G and the Future of the Wi-Fi HotSpot

5G and the Future of the Wi-Fi HotSpot

The establishment of Wi-Fi as a tool has been revolutionary for society. With mobile carriers instituting data caps, and more people using mobile devices to access the ever-increasing ecosystem of content, Wi-Fi hotspots have become more than just useful tools, they have become a staple for businesses and individuals from all over the world. 

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Tip of the Week: 3 Leading Causes of Slow Internet

Tip of the Week: 3 Leading Causes of Slow Internet

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

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Why is URL Manipulation a Security Concern?

Why is URL Manipulation a Security Concern?

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

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Internet Providers Have Started the 5G Trend

Internet Providers Have Started the 5G Trend

5G will be here eventually, but it’s just a matter of “when” it will arrive. It feels like we’ve been saying that 5G will arrive soon, but the fact remains that it’s not here… at this moment, anyway. Still, the ambiguity surrounding 5G, or the “Fifth Generation” of wireless networking, can get a bit confusing. We’ll help you clear up any confusion you might have about 5G so you can step into the future knowing what this technology might hold.

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DavidSKing
Yes, I read that the internet providers now have started the 5G trend and I am very excited for this amazing invention. If once yo... Read More
Wednesday, 21 August 2019 06:16
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Today’s Small Businesses Lean Heavily on Remote Workers

Today’s Small Businesses Lean Heavily on Remote Workers

Were you among the 55.3 percent of employees who took their work devices on the road during this past holiday season? Chances are that if you have employees who find it difficult to complete their duties in the office, they’ll take it home with them over the holidays to make sure they don’t fall behind. Yet, they could potentially be exposing important data to risk, even if it means getting a little bit of work done here and there in the meantime.

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Google’s Making Changes to Chrome, and Not Everyone’s Happy

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

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Getting to Know Technology: Link

Getting to Know Technology: Link

Navigation is important for any computing system--particularly the Internet, where there are countless destinations. The Internet is comprised of various web pages, images, videos, and many other valuable little bits of content that are all connected by a web of links. These links are the cornerstone of the Internet, and we’ll explain the details of how they work and what they are.

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New WPA3 Connections Helping Network Security

New WPA3 Connections Helping Network Security

For a technology that’s so commonplace, Wi-Fi rarely receives an update unless a catastrophic new threat becomes a major issue. Most recently, the KRACK vulnerability exposed serious shortcomings regarding WPA2 connections--a technology that has been in place since 2004. A new version of this technology called WPA3 has been introduced to combat the most recent threats and vulnerabilities, improving security considerably.

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Tip of the Week: Are You at Risk Due to the IoT?

Tip of the Week: Are You at Risk Due to the IoT?

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

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Get Your Staff to Stop Shopping and Start Working

Get Your Staff to Stop Shopping and Start Working

With the growing popularity of Cyber Monday sales and explosion of all types of eCommerce, employees are more than likely tempted to shop during work hours. There are a lot of promotions exclusively available to online shoppers that take place during a business’ hour of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

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Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

Tip of the Week: 5 Ways Thieves are Looking to Scam Shoppers

It’s seems unbelievable just how much thought and effort hackers can put into their attacks. Scammers are all over the place, and you can never truly be safe. Here are five scams that you should always be on the lookout for.

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What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

What a Firewall Does and Doesn’t Do, and Why it Matters for Your Business

So you keep hearing about the need for a firewall, but maybe you’re not exactly sure what it is or even what it does. As a business owner, you don’t need to fully grasp the complexities of network security in order to effectively manage your company. Although, it is beneficial for every business owner to understand the basics of what a firewall is, along with a working knowledge of how it protects an organization’s IT infrastructure.

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Don’t Let Hollywood Fool You Into Thinking Hackers are the Good Guys

Don’t Let Hollywood Fool You Into Thinking Hackers are the Good Guys

There’s no question about it; hackers make things difficult for businesses of all industries and sizes. They go out of their way to steal data and turn a profit off of it, as well as misrepresent organizations and individuals. The business environment is chaotic enough without hackers mucking everything up. However, the recent hacking attacks behind the group Anonymous have evolved the persona of the typical hacker into something very different.

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3 Ways the Internet Makes Things Easier, But Not Necessarily Better

3 Ways the Internet Makes Things Easier, But Not Necessarily Better

Do you remember the days where you didn’t have the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

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Why Google Fiber is a Game-Changer for the Internet

b2ap3_thumbnail_google_fiber_400.jpgWe all know how important an Internet connection is to the success of any business. In fact, it takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

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Hillary Edwards
You have really good list of the questions then for the details we want to make it so much louder in the cases as well. With the g... Read More
Wednesday, 12 June 2019 08:00
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As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase...

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