Hawaii Tech Support Blog

Slow Internet may be a nuisance in any case, but it has a particularly negative impact on the workplace. Technology should improve your operational efficiency, but if your solutions depend on a connection to the Internet, any issue there can effectively bring your productivity to a halt. In light of this, we wanted to go over a few of the most common issues that might be slowing down your connection, and perhaps tip you off to the problem.

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

5G will be here eventually, but it’s just a matter of “when” it will arrive. It feels like we’ve been saying that 5G will arrive soon, but the fact remains that it’s not here… at this moment, anyway. Still, the ambiguity surrounding 5G, or the “Fifth Generation” of wireless networking, can get a bit confusing. We’ll help you clear up any confusion you might have about 5G so you can step into the future knowing what this technology might hold.

Were you among the 55.3 percent of employees who took their work devices on the road during this past holiday season? Chances are that if you have employees who find it difficult to complete their duties in the office, they’ll take it home with them over the holidays to make sure they don’t fall behind. Yet, they could potentially be exposing important data to risk, even if it means getting a little bit of work done here and there in the meantime.

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

Navigation is important for any computing system--particularly the Internet, where there are countless destinations. The Internet is comprised of various web pages, images, videos, and many other valuable little bits of content that are all connected by a web of links. These links are the cornerstone of the Internet, and we’ll explain the details of how they work and what they are.

For a technology that’s so commonplace, Wi-Fi rarely receives an update unless a catastrophic new threat becomes a major issue. Most recently, the KRACK vulnerability exposed serious shortcomings regarding WPA2 connections--a technology that has been in place since 2004. A new version of this technology called WPA3 has been introduced to combat the most recent threats and vulnerabilities, improving security considerably.

The Internet of Things is now a commonality. IoT devices are in our homes, in our offices, and in our pockets. While these devices are incredibly convenient, they also contribute to some major security risks. For today’s tip, we’ll review some of the ways to reduce these risks while still leveraging the IoT.

With the growing popularity of Cyber Monday sales and explosion of all types of eCommerce, employees are more than likely tempted to shop during work hours. There are a lot of promotions exclusively available to online shoppers that take place during a business’ hour of operations. Many companies allow occasional use of company time for personal use. However, some employees are going to take advantage of this generosity and abuse the privilege.

It’s seems unbelievable just how much thought and effort hackers can put into their attacks. Scammers are all over the place, and you can never truly be safe. Here are five scams that you should always be on the lookout for.

So you keep hearing about the need for a firewall, but maybe you’re not exactly sure what it is or even what it does. As a business owner, you don’t need to fully grasp the complexities of network security in order to effectively manage your company. Although, it is beneficial for every business owner to understand the basics of what a firewall is, along with a working knowledge of how it protects an organization’s IT infrastructure.

There’s no question about it; hackers make things difficult for businesses of all industries and sizes. They go out of their way to steal data and turn a profit off of it, as well as misrepresent organizations and individuals. The business environment is chaotic enough without hackers mucking everything up. However, the recent hacking attacks behind the group Anonymous have evolved the persona of the typical hacker into something very different.

Do you remember the days where you didn’t have the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

We all know how important an Internet connection is to the success of any business. In fact, it takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

One of the most controversial parts of having remote workers is how they access your organization’s network while out of the office. You don’t want them to risk compromising your business’s data, but you also need them to have access to mission-critical applications and information while on the go. Therefore, you need a solution that helps your employees access this information securely without incident, like a virtual private network (VPN).

How much does your organization spend on cybersecurity every year? It’s a well-known fact that the Internet houses an incredible amount of threats that consistently pose a significant danger to organizations, so it’s expected that businesses will shell out to keep them away. However, large businesses with over 1,000 employees spend an average of approximately $15 million annually to protect their data. Clearly, cybersecurity isn’t a joke, and your business should take it seriously too.

When you think of the Internet of Things, does your mind immediately wander into the realm of connected devices that change the way we interact with each other? Or, does it consider the security issues that can potentially become a threat to your entire network and technology infrastructure? Hopefully it’s a little of both, with an emphasis placed on security.

Most search engines are pretty good at keeping malicious websites out of your search results, but just like any other piece of software on your computer, some search engines do a better job of keeping these threats out of your immediate access. According to TV-Test, a German independent testing lab, there’s a huge difference between the security of the world’s top search engines, like Bing and Google.

When a dining establishment goes out of business, it usually doesn’t make the news. After all, running a restaurant is a risky endeavor. However, for one Washington D.C. eatery, it’s blaming its failure a Google Places mishap, which makes you think twice about how important it is for your business to have its online information properly displayed.

Have you ever wondered how hackers become hackers in the first place? How are tools readily available to them? Business owners might be reluctant to find out that hacking has become easier than ever over the past decade. This is partly due to the increased sophistication of the black market known to some as the Darknet.