Hawaii Tech Support Blog

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

As your employees go about their workdays, it is important that they do so with the resources they’ll need to remain optimally productive… and that these resources are in the best condition for them to do so. While this is often an overlooked consideration, this means that their computer needs to be clean and fully functional. Let’s go over a few best practices to follow when it comes to keeping a workstation clean enough to work optimally.

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

If there is any industry that connected devices are undeniably useful in, it would have to be the medical field. Unfortunately, recent news would suggest that connected devices should be avoided as the BlueKeep vulnerability is still able to attack medical systems… for an unfortunate reason. Find out more by reading on.

Time passes, and things get old. This is especially true of technology, as new and better options are developed and released all the time. Sooner or later, you’re likely to find yourself in need of a new system… The only question left is how to get rid of the old one.

You’re probably familiar with a situation where your technology is on the fritz and someone says to you “Why don’t you turn it off and turn it back on?” What you have no way of knowing is that by turning it off and turning it back on, you aren’t getting the same result you would if you simply restarted the machine.

Small Businesses don’t always have the computing or financial resources--or the need--to purchase a server. Lots of small companies will have a few workstations connected together through a wired or wireless Local Area Network (LAN), but when your business gets to a point where it needs more effective means of collaboration, running that LAN through a server can produce quite a few benefits. Today, we will look at why a server-based LAN is an improvement and what your company’s server options are. 

Businesses have two different types of technology to contend with each day: their information technology, and their operational technology. As these categories have become less distinct with the introduction of the Internet of Things and other similar advancements, a few new challenges to maintaining security have become apparent. Let’s go over these challenges, and what you need to do to overcome them.

For the individual, it is exciting when you open the box that your new computer comes in. For a business, however, it can cause a bunch of problems. Sure, a hardware refresh can be an exciting time for a business, especially if it has been necessary for a while. One problem, however, is that some new hardware comes with unwanted software. Let’s take a look at what we mean.

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

No matter how well your new computer works, you aren’t going to be able to do much with it if you can’t see what you’re doing. You will need a display. Of course, there are a lot of considerations to make when selecting one. Here, we’ve outlined these considerations, with some of the options you’ll encounter.

Part two of our desktop buying guide will dig into the details of RAM, or random-access memory. We hope to clear up misconceptions about what RAM actually is, as many users don’t understand the difference between storage and memory. Who knows? You might learn a thing or two to take with you when you purchase your next desktop.

Businesses need hardware and software to keep an infrastructure running, but not all organizations specialize in the management and acquisition of these systems. Furthermore, some businesses don’t even know what their specific needs are, which is shocking to think about. We’re here to help you make the best decisions possible with your hardware and software acquisitions.

Most Internet providers will ask you to rent your modem from them, but what they don’t tell you is that you often have the opportunity to purchase your own. What are the benefits of doing so, and how can you make the best decision possible while modem shopping? We’re here to give you a hand.

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

How often do you look at a workstation in your office and say, “Wow, I should replace that soon?” Old equipment is vulnerable to all sorts of performance issues, and if you wait too long to replace it, you might be dealing with troublesome downtime and wasted capital. Older hardware is often harder and more expensive to replace. Thankfully, there’s a service that’s capable of changing the way that you procure new hardware, including workstations, server units, network components, and so much more.

Any business venture nowadays is apt to utilize a lot of data, and therefore will require plenty of digital storage space to accommodate its needs. As a result, selecting a storage device is an important decision to make - especially when one is trying to decide between a Solid State Drive (or SSD) or a Hard Disk Drive (HDD) storage solution. A quick comparison between the two will help you choose one over the other.

Computer monitors have become streamlined in appearance and design over the years. One of the biggest improvements was the addition of the LCD screen, which in comparison to the old CRT monitors is more pleasing to the eye. However, its brightness means that there are side effects that can lead to eye strain and headaches. You can lower your screen brightness to preserve both your eyesight and your sanity, in addition to saving precious battery life.

Hackers have proven that they will do whatever it takes to get to your valuable assets, even if it means taking advantage of physical objects that work alongside a specific frequency. As it turns out, this is exactly how hacking a garage door works, and all it takes is a decade-old communications device to capture the frequency and unlock any garage door that utilizes it.

With as many resources as you’ve invested in your company’s technology, you should do everything you can to protect it. An IT infrastructure that doesn’t have an Uninterruptible Power Supply (UPS) safeguarding its data, is putting the entire operation at risk. Here’s what you need to know about this important device.