Hawaii Tech Support Blog

Businesses need hardware and software to keep an infrastructure running, but not all organizations specialize in the management and acquisition of these systems. Furthermore, some businesses don’t even know what their specific needs are, which is shocking to think about. We’re here to help you make the best decisions possible with your hardware and software acquisitions.

Most Internet providers will ask you to rent your modem from them, but what they don’t tell you is that you often have the opportunity to purchase your own. What are the benefits of doing so, and how can you make the best decision possible while modem shopping? We’re here to give you a hand.

Your business relies on mission-critical hardware that keeps its infrastructure running, including servers, workstations, and networking components. However, these pieces of technology require maintenance in order to function properly, and replacement every so often to keep the risk of downtime and hardware failure to a minimum. Thankfully, modern managed IT services have yielded a solution to this issue that can make managing your hardware infrastructure as easy as possible: Hardware as a Service.

How often do you look at a workstation in your office and say, “Wow, I should replace that soon?” Old equipment is vulnerable to all sorts of performance issues, and if you wait too long to replace it, you might be dealing with troublesome downtime and wasted capital. Older hardware is often harder and more expensive to replace. Thankfully, there’s a service that’s capable of changing the way that you procure new hardware, including workstations, server units, network components, and so much more.

Any business venture nowadays is apt to utilize a lot of data, and therefore will require plenty of digital storage space to accommodate its needs. As a result, selecting a storage device is an important decision to make - especially when one is trying to decide between a Solid State Drive (or SSD) or a Hard Disk Drive (HDD) storage solution. A quick comparison between the two will help you choose one over the other.

Computer monitors have become streamlined in appearance and design over the years. One of the biggest improvements was the addition of the LCD screen, which in comparison to the old CRT monitors is more pleasing to the eye. However, its brightness means that there are side effects that can lead to eye strain and headaches. You can lower your screen brightness to preserve both your eyesight and your sanity, in addition to saving precious battery life.

Hackers have proven that they will do whatever it takes to get to your valuable assets, even if it means taking advantage of physical objects that work alongside a specific frequency. As it turns out, this is exactly how hacking a garage door works, and all it takes is a decade-old communications device to capture the frequency and unlock any garage door that utilizes it.

With as many resources as you’ve invested in your company’s technology, you should do everything you can to protect it. An IT infrastructure that doesn’t have an Uninterruptible Power Supply (UPS) safeguarding its data, is putting the entire operation at risk. Here’s what you need to know about this important device.

It’s a known fact that technology doesn’t last forever. In fact, technology grows at such an astounding rate that some users often feel the need to replace their devices the second a bigger and better tech is launched. What if this unprecedented growth and increase in reliability become a hindrance to the sales of PC manufacturers?

Technology solutions for small and medium-sized businesses can be complex, which is why simplification is at the top of a lot of executives’ priorities. To this end, virtualization is a key component, helping organizations make their IT easier to manage. What effect does this have on data security?

If there’s one thing that our extremely technical society has evolved into, it’s one where technology is always striving to improve itself. This is especially important for businesses that are looking to maximize the return on investment they get from their hardware and software. Do you know where your organization concentrates its resources for tech upgrades?

When searching for tech support for your organization, you might often wonder if what you’re paying for your current service provider is really worth the maintenance that you receive. At times, it might feel like you’re being charged an arm and a leg for a simple network audit, and you can forget about purchasing new hardware components in the event of a technology failure or disaster. Rather than pay for services that are extorting money from you, your budget might find that the price of managed IT services is just right.

If you’re in the market for a new computer, then you’re going to have to make a decision: Go with a traditional hard drive (HDD), or a solid state drive (SSD). While a computer equipped with an HDD will cost you less money, an SSD promises to faster speeds and a longer lifespan. This begs the question, is SSD worth the extra money?

As a business owner, your mind is always on your technology and whether or not you should upgrade it. But, how much of your old technology is still lying around the workplace? You might have rooms completely filled with old IT equipment. If this sounds like your office, don’t just throw away your tech; recycle it instead.

Every business owner knows how imperative technology is to their success. Sometimes it’s the most common problem which can keep you from being as productive as possible. It’s not always evident when technology is about to fail, but there are some general signs you should look for when you’re skeptical that your hard drive is about to kick the bucket.

Your company's IT infrastructure is much like a puzzle. There are many different pieces that make it up, and each piece is needed for the entire network to work properly. One piece of equipment that often gets overlooked is the KVM switch. Here are three tips on finding the right KVM for your business.

Whether it’s warranted or not, some people are worried about the spread of the Ebola virus. Office employees should also be concerned with the many other cooties that remain on common surfaces. This points to sanitation as a primary issue, especially in public places like your office. Among many other surprising germ-transmitting mediums, like money, cats, and dogs, technology accumulates a lot of ilk which could potentially spread to the entire office… that is, if you’re not careful to nip it in the bud.

This is our first article in a series of helpful technology tips that we will publish every week. For more great tips, check out our previous blog articles. This week, we're walking you through the proper way to clean your laptop.

Picture this, you're at the airport with your laptop, knocking out an important project between flights. Suddenly, you're approached by some touristy-looking people about taking their picture. You're a nice person so you grant them their request. After a longer-than-expected photo session, you return to your seat only to find that your laptop has been stolen. You've been conned.

Mobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.