Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Implementing Bring Your Own Device, Without Bringing Your Own Risks

Implementing Bring Your Own Device, Without Bringing Your Own Risks

There’s no denying that running a successful business comes with its fair share of costs, and many would argue that some of these costs are anything but fair. As such, it makes sense to try and minimize your operating expenses by any sustainable means. Let’s go over one such cost-saving measure you can implement—Bring Your Own Device policies—and address how to do so without shortchanging your business’ security in the process.

0 Comments
Continue reading

Ask a Tech: How to Choose the Right Laptop to Buy

Ask a Tech: How to Choose the Right Laptop to Buy

We spend a lot of time working with the technology that businesses rely on, including the laptop workstations used by just about everyone in many organizations today. As such, we wanted to share some of our insights so that you know what qualities you should look for when you’re ready to acquire some additional devices for your business.

0 Comments
Continue reading

An Organized Workspace Has Major Benefits

An Organized Workspace Has Major Benefits

Every office has that one person that doesn’t seem to care that they are working in a room with other people. You know the type: They have day-old food on their desk. There are papers and other unnecessary items strewn about the desktop. Things are sticky and smell strange. The funny part is they seem comfortable with that mess. They may be the only one that is. In this week’s blog, we discuss the benefits of keeping your workspace clean.

0 Comments
Continue reading

Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

Keyboards Get Pretty Gross, Here’s the Safest Way to Clean It

The keyboard that you may very well have used to access this blog is, in a word, gross. While we aren’t going to go into too much detail about what makes keyboards so grimy, we did want to outline how you can easily clean up your keyboard every so often, just to make sure that it’s A: more hygienic, and B: less likely to malfunction at some point.

0 Comments
Continue reading

Remember That Time Apple Officially Told People to Drop Their Computer?

Remember That Time Apple Officially Told People to Drop Their Computer?

Even though the modern workplace tends to be PC-centric, Apple has had a major impact on technology and computing. It’s undeniable that Apple is pretty consistent with producing sleek, high-end hardware and efficient operating systems. Apple’s former CEO, Steve Jobs, was known to be a visionary and a perfectionist. That’s what makes this story even weirder.

0 Comments
Continue reading

How to Tell If an Upgrade is In Order

How to Tell If an Upgrade is In Order

In all aspects of society, upgrades and updates have become part of life. For instance, consider how often you’re prompted to update your software—and how often some people may ignore these prompts, assuming that everything will be just fine.

As you might imagine, this is not the mindset that will allow your business to advance. Instead, it’s important that you can identify when your technology is no longer helping and is instead holding you back so that you can implement that which will help your business advance.

0 Comments
Continue reading

Could an AI-Enhanced Wearable Proactively Monitor Your Health?

Could an AI-Enhanced Wearable Proactively Monitor Your Health?

While we typically focus on how various technologies can be used in business applications as a way to boost a small or medium-sized organization’s capabilities, we occasionally come across a topic that is just undeniably cool (and that we can bring back around to business concerns, to boot). We recently heard about the development of a flexible new wearable that uses AI to monitor the health of the wearer that we wanted to discuss with you.

0 Comments
Continue reading

In Battle USB vs. HDMI, Which Cable Will Remain Connected?

In Battle USB vs. HDMI, Which Cable Will Remain Connected?

Let’s face it: when you look at the back of your computer, where the motherboard’s many, many ports are accessible, there’s a substantial variety of connection types available to do a variety of things—some of which may overlap with one another. One prime example: the shared capability between USB and HDMI as a means of connecting your PC to many of its peripherals. Let’s consider which is likely to outlast the other.

0 Comments
Continue reading

Better Understand What Your Business Is Paying for Printing

Better Understand What Your Business Is Paying for Printing

With businesses actively searching for ways to cut costs in the shadow of the COVID-19 pandemic, one place a lot of businesses are considering cutting is their printing initiatives. Today, there are several new solutions that can provide businesses options without having to rely on printed materials. If your business is one that cannot, however, you should know just how much your printer is costing your business. In today’s blog, we’ll review how you can calculate this investment.

0 Comments
Continue reading

Identifying the Benefits of Solid State Drives

Identifying the Benefits of Solid State Drives

When it comes to drives for your computer or workstation, you have a couple of options available to you, one of which is the solid state drive, or SSD. What’s the difference between your typical hard drive and an SSD, you ask? Well, today we’ll find out. We’ll break down some of the details about SSDs, including how they are different from your traditional hard disk drive, and why you might consider implementing one.

0 Comments
Continue reading

When Does Cloud Computing Start to Make Sense?

When Does Cloud Computing Start to Make Sense?

The server is the heart and brain of a business’ computing infrastructure. So much so that a failure can cause catastrophic effects on your business. If you are at a point where you are thinking about adding a server to your infrastructure, or replacing one that is a little long in the tooth, you now have less of a dilemma than you may have had previously. This doesn’t mean that it is not a serious decision, but today you have options on how you want to go about deploying your new server. This month, we thought we would go over some of the pros and cons that come with adding new infrastructure and whether purchasing a new server outright is the right decision for your business.

0 Comments
Continue reading

Why Percussive Maintenance is a BAD Idea

Why Percussive Maintenance is a BAD Idea

We’re all familiar with the old, cliched joke where someone needs to give their technology a good smack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. Having said that, this is not a strategy that we would recommend.

0 Comments
Continue reading

Tip of the Week: Altering the Sensitivity and Speed of Your Mouse

Tip of the Week: Altering the Sensitivity and Speed of Your Mouse

If your mouse moves slowly, so does the rest of your computing experience. If you change a couple of settings, you might find that your mouse speed and sensitivity can make a mountain of change for your productivity. Here’s how you can adjust these settings in Windows 10 or 11.

0 Comments
Continue reading

IT Procurement Has Hit a Snag Thanks to Supply Chain Issues

IT Procurement Has Hit a Snag Thanks to Supply Chain Issues

If you have tried to procure hardware or products over the past couple years, chances are you have noticed that it is harder to find them than usual. This is particularly the case for any companies that have dealings with computing hardware, as the price has been hiked considerably on even the most basic of components. What has triggered this dramatic change in the technology supply chain, and what can be done about it?

0 Comments
Continue reading

Limit Your Hardware Refresh Costs with this Simple Technology

Limit Your Hardware Refresh Costs with this Simple Technology

Businesses often struggle with the hardware side of running a business, whether it is finding the right solutions or taking care of them. Hardware like server units, workstations, and networking components are what keep your business functioning, and without it, you don’t have much of a business. How can you make sure that your organization is addressing this important aspect of running a business? How can you keep hardware from breaking your budget? We recommend starting with a network audit.

0 Comments
Continue reading

Adding to Your Infrastructure Doesn’t Have to Be a Headache

Adding to Your Infrastructure Doesn’t Have to Be a Headache

There will come a time when your business will need to acquire hardware like monitors, server units, workstations, networking components, and other technology. It is your responsibility as a business owner to make educated decisions about how you go about upgrading your gear, but it’s not always immediately obvious what the correct path forward is.

0 Comments
Continue reading

I Need My Computer Repaired, and I Need It Right Now

I Need My Computer Repaired, and I Need It Right Now

So, you’re busy working, when suddenly your computer crashes…what do you do? Naturally, your first response should be to reach out for support. Let’s go into how your acquisition of support may go, even if your issue cannot be resolved remotely.

0 Comments
Continue reading

Tip of the Week: Cleaning Your Headphones

Tip of the Week: Cleaning Your Headphones

A lot of people spend the modern workday with headphones on or earbuds in, listening to music as they work or communicating through a headset. That makes it inevitable that these devices will get dirty. Let’s go over how these devices can be safely cleaned to get rid of the grime that nobody wants to be wearing on their head.

0 Comments
Continue reading

Is Your Business’ Antiquated Technology Holding You Back?

Is Your Business’ Antiquated Technology Holding You Back?

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

0 Comments
Continue reading

Choosing the Right Hard Drives: HDD vs SSD

Choosing the Right Hard Drives: HDD vs SSD

When you’re on the hunt for some new technology, you have to sort through the options available to you to find what’s best for your use case. One of these decisions is what type of hard drives are installed in new workstations, laptops, and servers. Today, we will go through the two main types of hard drives and what they are good for. 

0 Comments
Continue reading

Latest Blog

There are a lot of threats to businesses nowadays, but ransomware seems to be the worst… or at least, the most feared. It seems as though we can’t mention cyberthreats anymore without mentioning ransomware. Unfortunately, we’re right to do ...

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817