Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

SMBs Are Never Too Small for Hackers

SMBs Are Never Too Small for Hackers

Small businesses often fall into the trap of thinking that they are too small to be attacked. This misconception could ultimately cost your business too much. The fact of the matter is that all businesses have data that is worth something to hackers, and we’re here to prove it to you and offer a solution to this dilemma.

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Mobile Malware Is Becoming a Bigger Problem

Mobile Malware Is Becoming a Bigger Problem

There was a time when people didn’t have to worry about getting computer viruses on their cell phones. Nowadays, with the exponential growth of mobile technologies, including application development options, mobile malware has become a problem, and it can be a big problem for your business. Today, we’ll take a look at the growing mobile malware market, from the threats to what you can do to keep it from being a problem for you.

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Poking at Spear Phishing

Poking at Spear Phishing

Hopefully, you’ve heard of phishing at this point: the method cybercriminals use to scam their targets by impersonating someone that their targets would trust, requesting access credentials or other sensitive information. Did you know that there are specific kinds of phishing? Here, we’ll review one of the biggest risks to your business... spear phishing.

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USB PC Killer Terrorizes Private College

USB PC Killer Terrorizes Private College

Network security is a priority for modern organizations of all kinds… after all, threats don’t often discriminate between the computer networks that they try to access. One kind of organization that should be especially diligent is the modern college or university. There are many different kinds of sensitive data stored there, including the personal, medical, and financial trifecta, along with intellectual property.

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Hacks Everyone On Your Team Should Know

Hacks Everyone On Your Team Should Know

There are countless threats out there that your business could fall victim to, but they generally all have one thing in common: more often than not, the user is a weak point in the defenses of your organization. We’ve put together a list of some of the most devastating hacks that your users should be aware of so they can best respond to them.

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Down and Out in Cyberspace

Down and Out in Cyberspace

There has been a lot made in the media about the effect that movies and television has had on society. More often than not, the media that is produced is a result of the ebbs and flows that happen in society, which ironically makes the whole notion that television and movies affect society an interesting paradox. The ludicrous portrayal of criminality in media is one issue that is resoundingly debated by lawmakers and sociologists, alike.

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Threats 101: Danger on Your Network

Threats 101: Danger on Your Network

While modern security solutions have made great strides to protect businesses, there are still a lot of threats out there that can create problems for your organization. If you don’t take a proactive stance on security, you could potentially expose your network to incoming threats of all kinds. We’ll help your business understand what threats are out there, why they are dangerous, and what you can do to keep your organization secure.

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How Much Does Stolen Data Go For? Less Than You Might Think

How Much Does Stolen Data Go For? Less Than You Might Think

How much do you think a criminal would pay for your company’s sensitive data that’s been stolen by hackers? As it turns out, your data may not be worth as much as you may think, and that’s a bad thing for you and your business.

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Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Over 75% of Organizations Are Vulnerable to Hackers, Study Finds

Is your business prepared to handle all kind of online threats? A recent study shows that it probably isn’t. According to the think tank Ponemon Institute, four out of five businesses don’t have the infrastructure or security experts they need to spot and prevent incoming cyber attacks from succeeding. This is a significant statistic that can’t be ignored, especially if you want to secure your business.

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What’s a Rootkit Hack and How Can You Stop It?

What’s a Rootkit Hack and How Can You Stop It?

There are many types of online threats that the average business owner needs to understand and be prepared for. The problem here is that no two threats are alike, and they all perform different functions. One thing that all threats have in common is that they want to disrupt your operations in any way possible. To help you better prepare your organization for these threats, we’ll discuss a particularly dangerous malware: the rootkit hack.

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Honor Among Hackers? Not for Those Who Hack Hospitals

Honor Among Hackers? Not for Those Who Hack Hospitals

It’s safe to say that hacking is a frowned-upon practice, but that hasn’t stopped cyber criminals from attempting to turn a profit off of it. This practice has led them to target nonconventional organizations, including hospitals and other healthcare facilities. However, just because a hacker can target a hospital, does this mean that they should? This is a topic of some debate amongst hackers, whom, believe it or not, actually do have some sort of ethical standards.

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Don’t Let Hollywood Fool You Into Thinking Hackers are the Good Guys

Don’t Let Hollywood Fool You Into Thinking Hackers are the Good Guys

There’s no question about it; hackers make things difficult for businesses of all industries and sizes. They go out of their way to steal data and turn a profit off of it, as well as misrepresent organizations and individuals. The business environment is chaotic enough without hackers mucking everything up. However, the recent hacking attacks behind the group Anonymous have evolved the persona of the typical hacker into something very different.

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Be on the Lookout Executives, Hackers are Targeting You!

Be on the Lookout Executives, Hackers are Targeting You!

Let’s say that you’re walking down the hallway of your office when you bypass a team member from accounting. They tell you that the wire transfer you requested has been completed successfully, but you don’t remember ever asking for such a thing. You take a look through your books and see that a ton of money was sent to some random stranger who took on your identity.

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Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

Threat Spotlight: Brute-Force Attacks and How to Defend Against Them

One of the most popular methods of online hacking attacks involves what’s called a brute force attack. This is when a hacker overwhelms a login system with multiple attempts until the hacker is able to log in and access the system. They are dangerous attacks that could expose not just sensitive information, but also leave you vulnerable to ongoing hacks.

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Alert: Users of 7-Zip Should Immediately Upgrade to the Latest Version

Alert: Users of 7-Zip Should Immediately Upgrade to the Latest Version

One of the latest vulnerabilities in open-source software can be found in 7zip, a file archiver and decompresser. 7zip has been found to have several security vulnerabilities which have software developers rushing to fix their products. The damage done extends far beyond 7zip, reaching both people who use 7zip itself, and developers who have used the technology in the creation of their own tools and software.

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Forget Backdoors, Hackers Can Now Infiltrate Garage Doors

Forget Backdoors, Hackers Can Now Infiltrate Garage Doors

Hackers have proven that they will do whatever it takes to get to your valuable assets, even if it means taking advantage of physical objects that work alongside a specific frequency. As it turns out, this is exactly how hacking a garage door works, and all it takes is a decade-old communications device to capture the frequency and unlock any garage door that utilizes it.

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How to Avoid These 4 Common Social Engineering Scams

b2ap3_thumbnail_do_not_fall_victim_to_these_tricks_400.jpgHackers are always trying to find the latest exploits to infiltrate unsuspecting businesses. One of the most dangerous and arguably the most difficult to identify is called a social engineering attack, which is where the hacker exploits the end user, rather than cracking the security of technology systems.

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How a Hacker Could Potentially Harm a Hospital Patient

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Whenever hackers show themselves, they always spell trouble. Whether it’s stealing credentials or completely taking over someone’s computer, a hacker has a plethora of targets and methods that can be irritating for the average PC user, or business executive. In fact, hackers are so crafty that they can even hack into hospital equipment.

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Alert: Hackers Posing as IT Support and Hijacking Computers

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ib blue screen

One minute you’re browsing trusted sites on the Internet, the next, your PC freezes up and displays the dreaded blue screen of death, along with a fake tech support message. This strain of malware is duping plenty of computer users into calling the provided phone number, which only makes the situation worse.

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Mobile Botnets Make the Internet Even Less Secure

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Technology is often exploited by hackers for their benefit, but one avenue of attack that’s consistently neglected is the mobile device. Smartphones and tablets are arguably at greater risk than desktops and workstations due to them being exposed to more wireless networks. One of the greatest threats to these devices is the botnet, a threat that usually targets desktop computers, enslaving them and turning the machine against its owner (and the rest of the Internet).

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