Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Keep Your Gmail Messages Private

Tip of the Week: Keep Your Gmail Messages Private

Gmail has proven to be as secure as most other email platforms, but email is email and there are times when you send an email that isn’t opened promptly and you’d rather not have the information in that message get sent around or archived where you can’t control it. Now Gmail has added a feature that allows users to send messages that will delete themselves in a predetermined time frame, and work to keep the contents of those messages from being shared. Let’s take a look at them today.

0 Comments
Continue reading

Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Tip of the Week: Use Confidential Mode in Gmail to Feel Like a Secret Agent (or Secure Your Emails)

Gmail is as secure as any comparable email platform, but there may be some messages you send that you’d rather not have hanging around in someone’s inbox. However, did you know that Gmail enables you to send messages that delete themselves after a set timeframe… while also preventing the contents from being forwarded, downloaded, copied, or printed?

0 Comments
Continue reading

Helpful Features Found in Google Docs

Helpful Features Found in Google Docs

Within Google Workspace is Google Docs, a useful word processing solution that can be accessed through your web browser. In case you’re new to using Google’s productivity software, we have decided to assemble a short introduction to some of Google Docs’ most useful tools and features.

0 Comments
Continue reading

How to Use Google Drive to the Fullest

How to Use Google Drive to the Fullest

For the business seeking out a comprehensive cloud-based content management and collaboration solution, Google Drive is an option that warrants serious consideration. While we don’t want to recommend it over another one of your options, per se, we did want to provide a brief beginner’s guide to putting it to use. That way, any business that does elect to adopt Google Drive—and the associated solutions it comes with—has more information going in.

0 Comments
Continue reading

Tip of the Week: Introducing Google Chrome’s New Actions Feature

Tip of the Week: Introducing Google Chrome’s New Actions Feature

If it is going to remain the most common Internet browser, Google Chrome always needs to have new features added to it to make it the preferable choice for most users. Recently, Chrome Actions was implemented, likely contributing greatly to that goal. Let’s look at what Chrome Actions are, and how they could prove useful.

0 Comments
Continue reading

Tip of the Week: Gmail’s Newly-Improved Collaboration

Tip of the Week: Gmail’s Newly-Improved Collaboration

Clearly demonstrating their prioritization of their G Suite offering, Google continues to innovate the platform’s many solutions to improve the user experience. Most recently, this has included giving Gmail a few extra functionalities to help further integrate a business’ communications. Let’s look at these functionalities together.

0 Comments
Continue reading

No, Apple and Google Are Not Tracking Your Health

No, Apple and Google Are Not Tracking Your Health

In a rare turn of events, Google and Apple have teamed up with local governments to help slow the ongoing spread of COVID-19. How would you like an app that could notify you if someone you had been in proximity to had tested positive for COVID-19? As useful as this collaboration could be to staunching the pandemic, many people are in uproar about it, and have begun to spread misinformation.

0 Comments
Continue reading

Tip of the Week: Customizing Google Docs’ Dictionary

Tip of the Week: Customizing Google Docs’ Dictionary

Google may know a lot, but believe it or not, it doesn’t know everything. For instance, you may be trying to write up a document in Google Docs that Google doesn’t recognize. Maybe it’s one of your services that you’ve created a name for, or even the name of your business. The problem is that Google likes changing words it deems “wrong”. For this week’s tip, we’ll go over how to stop it from changing words you meant to use.

0 Comments
Continue reading

Google Knows a Lot About You. Here’s How to Control It

Google Knows a Lot About You. Here’s How to Control It

Nearly everyone uses Google in some way or another. The search engine is, by far, the most common way people get answers and find content online. The margins aren’t even close, either. Currently, Google handles about 90% of search queries, while the second and third place goes to Yahoo and Bing, who share just below 5% of the search market share.

Google curates the search results on the fly based on a lot of variables including where you are located, what kind of device you are on, and your online surfing habits. This means Google is collecting a lot of information about how we use the web to give us a better experience. Let’s look at how you can control what Google knows about you to better protect your privacy.

0 Comments
Continue reading

What is G Suite, Really?

What is G Suite, Really?

There is no question that Google is an absolute giant in computing, having moved from web search functionality to a much wider variety of applications. These applications now make up the G Suite, and are used by many, many businesses to accomplish their goals. Here, we’ll go over some of these features and how they can benefit your operations.

0 Comments
Continue reading

How to Make Chromecast Your Employee of the Month

How to Make Chromecast Your Employee of the Month

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

0 Comments
Continue reading

Google Docs Finally Adding Microsoft Office Support

Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

0 Comments
Continue reading

Tip of the Week: A Few of Chrome’s Native Capabilities

Tip of the Week: A Few of Chrome’s Native Capabilities

Google Chrome is the most-used browser in the world by a wide margin, which is part of the reason that it is so incredible that many people don’t know a lot about its built-in features. While we certainly can’t go through all of them in a single blog, we can offer a few tips describing the best of them.

0 Comments
Continue reading

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

0 Comments
Continue reading

Warning: Google Docs Hit With Phishing Attack

Warning: Google Docs Hit With Phishing Attack

On Wednesday, several users found themselves the victim of a convincing phishing attack. The attack was designed to look like an invitation to view and edit a Google Doc, and is designed to steal your Google credentials and spread through your contacts.

0 Comments
Continue reading

A Tough Choice: Samsung Galaxy vs Google Pixel

A Tough Choice: Samsung Galaxy vs Google Pixel

Fans of Google’s Android OS have some tough choices to make when selecting a smartphone, seeing as the software runs on so many devices of varying quality and price points. For the purposes of this review, we will take a look at and compare two current flagship devices: Google’s Pixel and Samsung’s Galaxy s7.

0 Comments
Continue reading

Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

Does your business use Google Drive? Google Drive provides several applications that are great for getting work done in the office, similar to Microsoft Office (Want to know the differences? Be sure to contact us). With Drive, there are easy ways to leverage it to your advantage in the form of keyboard shortcuts and other tips and tricks. Here are some of our favorites.

0 Comments
Continue reading

Why Google Fiber is a Game-Changer for the Internet

b2ap3_thumbnail_google_fiber_400.jpgWe all know how important an Internet connection is to the success of any business. In fact, it takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

Recent comment in this post
Hillary Edwards
You have really good list of the questions then for the details we want to make it so much louder in the cases as well. With the g... Read More
Wednesday, 12 June 2019 08:00
1 Comment
Continue reading

Hackers Find a Way to Take Over Smartphones Using Google Now and Siri

b2ap3_thumbnail_wireless_hacking_400.jpgMobile exploits are just as common as those found on legitimate operating systems like Windows, but many people just don’t understand this simple fact. However, this hasn’t stopped some folks from being cautious when using their devices. The latest exploit making the rounds, which takes advantage of the iPhone’s Siri or Android’s Google Now, will leave you speechless.

Tags:
0 Comments
Continue reading

Tip of the Week: Free Up Storage Space in Google Drive

b2ap3_thumbnail_googledrive_400.jpgIf you use Google Drive, you might notice that your storage fills up faster than you’d like, especially if you haven’t upgraded to get more storage. This can be devastating, and it can prevent you from storing important files when you need to most. Yet, you might not want to upgrade to more storage. What can you do to make the most out of your current data storage plan?

0 Comments
Continue reading

Latest Blog

While your attention is likely more dedicated to how you use your computer while it’s on, it is just as important to consider the different ways that you can turn your computer off, in a manner of speaking. The varied options present in the...

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817

Account Login