Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Customizing Google Docs’ Dictionary

Tip of the Week: Customizing Google Docs’ Dictionary

Google may know a lot, but believe it or not, it doesn’t know everything. For instance, you may be trying to write up a document in Google Docs that Google doesn’t recognize. Maybe it’s one of your services that you’ve created a name for, or even the name of your business. The problem is that Google likes changing words it deems “wrong”. For this week’s tip, we’ll go over how to stop it from changing words you meant to use.

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Google Knows a Lot About You. Here’s How to Control It

Google Knows a Lot About You. Here’s How to Control It

Nearly everyone uses Google in some way or another. The search engine is, by far, the most common way people get answers and find content online. The margins aren’t even close, either. Currently, Google handles about 90% of search queries, while the second and third place goes to Yahoo and Bing, who share just below 5% of the search market share.

Google curates the search results on the fly based on a lot of variables including where you are located, what kind of device you are on, and your online surfing habits. This means Google is collecting a lot of information about how we use the web to give us a better experience. Let’s look at how you can control what Google knows about you to better protect your privacy.

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What is G Suite, Really?

What is G Suite, Really?

There is no question that Google is an absolute giant in computing, having moved from web search functionality to a much wider variety of applications. These applications now make up the G Suite, and are used by many, many businesses to accomplish their goals. Here, we’ll go over some of these features and how they can benefit your operations.

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How to Make Chromecast Your Employee of the Month

How to Make Chromecast Your Employee of the Month

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

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Google Docs Finally Adding Microsoft Office Support

Google Docs Finally Adding Microsoft Office Support

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

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Tip of the Week: A Few of Chrome’s Native Capabilities

Tip of the Week: A Few of Chrome’s Native Capabilities

Google Chrome is the most-used browser in the world by a wide margin, which is part of the reason that it is so incredible that many people don’t know a lot about its built-in features. While we certainly can’t go through all of them in a single blog, we can offer a few tips describing the best of them.

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Google’s Making Changes to Chrome, and Not Everyone’s Happy

Google’s Making Changes to Chrome, and Not Everyone’s Happy

Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review some of the changes coming with Chrome 70, so you can decide for yourself.

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Warning: Google Docs Hit With Phishing Attack

Warning: Google Docs Hit With Phishing Attack

On Wednesday, several users found themselves the victim of a convincing phishing attack. The attack was designed to look like an invitation to view and edit a Google Doc, and is designed to steal your Google credentials and spread through your contacts.

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A Tough Choice: Samsung Galaxy vs Google Pixel

A Tough Choice: Samsung Galaxy vs Google Pixel

Fans of Google’s Android OS have some tough choices to make when selecting a smartphone, seeing as the software runs on so many devices of varying quality and price points. For the purposes of this review, we will take a look at and compare two current flagship devices: Google’s Pixel and Samsung’s Galaxy s7.

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Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

Tip of the Week: Handy Keyboard Shortcuts and Other Google Drive Tips

Does your business use Google Drive? Google Drive provides several applications that are great for getting work done in the office, similar to Microsoft Office (Want to know the differences? Be sure to contact us). With Drive, there are easy ways to leverage it to your advantage in the form of keyboard shortcuts and other tips and tricks. Here are some of our favorites.

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Why Google Fiber is a Game-Changer for the Internet

b2ap3_thumbnail_google_fiber_400.jpgWe all know how important an Internet connection is to the success of any business. In fact, it takes an exceptionally powerful cabling protocol to ensure that your business’s Internet connection remains constant. While many businesses take advantage of big cable companies like Time Warner Cable and Comcast for their Internet needs, a select few have the option of Google Fiber.

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Hillary Edwards
You have really good list of the questions then for the details we want to make it so much louder in the cases as well. With the g... Read More
Wednesday, 12 June 2019 08:00
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Hackers Find a Way to Take Over Smartphones Using Google Now and Siri

b2ap3_thumbnail_wireless_hacking_400.jpgMobile exploits are just as common as those found on legitimate operating systems like Windows, but many people just don’t understand this simple fact. However, this hasn’t stopped some folks from being cautious when using their devices. The latest exploit making the rounds, which takes advantage of the iPhone’s Siri or Android’s Google Now, will leave you speechless.

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Tip of the Week: Free Up Storage Space in Google Drive

b2ap3_thumbnail_googledrive_400.jpgIf you use Google Drive, you might notice that your storage fills up faster than you’d like, especially if you haven’t upgraded to get more storage. This can be devastating, and it can prevent you from storing important files when you need to most. Yet, you might not want to upgrade to more storage. What can you do to make the most out of your current data storage plan?

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Tip of the Week: Set Up 2-Step Verification for Your Google Account

b2ap3_thumbnail_googles_two_factor_authentication_400.jpgToday’s headlines are dominated by stories of major companies getting hacked, making the average computer user feel uneasy about their security. If you’re solely dependent on a simple password to protect you from hackers, then you’ve got good reason to worry. Adding a second layer of verification is an easy way to protect your information. Here’s how to set up 2-Step Verification for your Google account.

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New Google Chrome Feature Takes Content Filtering to a Whole New Level

b2ap3_thumbnail_chrome_security_400.jpgMuch of the time, malware is disguised as downloads or other less-obvious entities. Normally, you wouldn’t have any way of knowing it is malicious until it’s too late, but new features in Google Chrome, Mozilla Firefox, and Apple Safari might change the way we protect ourselves from online threats.

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Tip of the Week: 8 Ways to Perform Better Google Searches

b2ap3_thumbnail_google_seach_logo_400.jpgGoogle is the world's most popular search engine, but sometimes it just can't find exactly what you're looking for. This is because Google utilizes algorithms, which don't crunch data the same way that humans do. What we might think is common sense doesn't qualify for Google. Thankfully, there are several different ways you can narrow down Google's search results.

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New Google X Initiative Studies the Molecular and Genetic Structure of the Human Body

b2ap3_thumbnail_google_logo_400.jpgGoogle's not just good for scouring the Internet for cat videos and funny memes. Google X, with a new project called Baseline, is now looking to study the makeup of the human body, which they are hoping will be able to prevent disease and foster a more healthy existence for individuals around the world.

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4 Google Glass Etiquette Tips

b2ap3_thumbnail_google_glass_etiquette_400.jpgWearable technology is still relatively new. While technologies like Google Glass have found enthusiastic users, in the eyes of the general public, the verdict is still out. The best thing a Google Glass user can do with their favorite new tech is to use it responsibly. Here's some tips on how to be a good AmGlassador!

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Make Your Chromebook Shine With These Two Easy Tips

b2ap3_thumbnail_chromebook_tips_400.jpgMobile devices are designed for different purposes than the big, bulky desktops are. The Chrome operating system of the Google Chromebook is a perfect example of this - it looks like nothing but a browser with a keyboard. Sure, it can't do everything a real computer can do, but it sure can do a lot more than some people give it credit for.

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Got Too Many Google Accounts?

b2ap3_thumbnail_too_much_email_400.jpgIf you're like most heavy Internet users, you've got multiple Google accounts and you have to think twice about which Gmail address to give someone. It's not like you set out to have three, or five, or even ten Google accounts. It just kind of happened over time. Can anything be done to streamline your different Google accounts?

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Each week, we try to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a ...

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