Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Older Technology Really That Bad?

Is Older Technology Really That Bad?

While it may sound strange coming from a managed service provider, there is some wisdom to the adage, “if it ain’t broke, don’t fix it.” We know, we know… it sounds a little hypocritical for us to say something like this, when we spend so much time touting the values of proactive maintenance and similar strategies. However, this now-cliché statement certainly holds water, as exemplified by many modern technologies—including the Boeing 747.

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Tip of the Week: Turn It Off and Turn It On, Again

Tip of the Week: Turn It Off and Turn It On, Again

The people that support a business’ information systems are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

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How to Make Chromecast Your Employee of the Month

How to Make Chromecast Your Employee of the Month

The Chromecast, Google’s offer to the growing streaming market, is a pretty handy device - even in the business setting. I know, I know, it is a consumer device, but some of its capabilities directly translate to professional use. Here, we’ll walk you through the process of setting up your Chromecast, four useful-for-business features, and the process of resetting your Chromecast if it ever needs it. 

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Shadow IoT and What to Do About It

Shadow IoT and What to Do About It

For much of the last five years, we’ve been told that the Internet of Things was going to be the most important innovation since broadband Internet was introduced. This growth, while its largely happening under the proverbial radar, is happening. There are around seven billion “smart” devices in 2019 with expectations that it will be three times that by 2025. With that many Internet-connected devices, there are bound to be some that come with vulnerabilities, whether it comes from being designed poorly or not frequently updated with modern threat definitions. Today, we’ll take a look to see if the Internet of Things should be considered a threat to your business.

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Taking a Look at Wearable Technology in 2019

Taking a Look at Wearable Technology in 2019

Wearables have been on the market for quite some time, though the definition of them has certainly changed over the years. Wearables have become far more capable in the past decade, bringing with them a barrage of other issues that need to be addressed. Chief among them is how these devices should be regulated, and by whom.

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Tip of the Week: Bring Your Own Device Policy Considerations

Tip of the Week: Bring Your Own Device Policy Considerations

Bring Your Own Device is a hot trend in today’s business environment, as it creates a ton of opportunities for businesses to cut costs. However, this is only true if you implement a BYOD policy that your organization can take advantage of, as it creates considerable problems for your unprepared businesses.

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What Will We Use When the Computer Mouse Goes Extinct?

What Will We Use When the Computer Mouse Goes Extinct?

Does anyone remember computer punch cards? Does this date us? Either way, since computing punch cards went the way of the dinosaur, there has been some version of the keyboard and mouse as we know them today. These interfacing tools have become so ingrained into our minds that it is frankly difficult to imagine a computer without them... But this begs the question, will there ever be a user interface impressionable enough to replace them?

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Understanding Biometrics

Understanding Biometrics

It’s a familiar scene from many science fiction properties: a person approaches a locked door. They unlock it, but rather than using a key, a red beam scans their eye to confirm their identity and permit them access. The thing is, this and similar biometric authentication technologies are likely to begin appearing in real-world businesses sooner than later. Let’s discuss:

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New Security Threat: Don’t Get Jacked While Juicing!

b2ap3_thumbnail_usb_security_tips_400.jpgHackers today are trying every approach possible to steal your device's data, including the hijacking of public USB ports. This technique is known as "juice jacking," and with this new threat, you should think twice about charging your device using a public USB charging kiosk, or even the USB port on a friend's computer.

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Simplify Your TV Experience and Go Wireless!

b2ap3_thumbnail_stream_to_television400.jpgSo you have yourself a big television. With the right hookups, you can turn your TV into a powerful business tool for your conference room. To get the most out of your conference room TV experience, you can cut the cord entirely and go wireless! Here's how you do it.

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5 Smart Glass Options Beyond Google Glass

b2ap3_thumbnail_computer_glasses_400.jpgThe final quarter of 2013 saw an immense amount of hype around the latest trend of wearable technology. In 2014, it's looking like the hype will pay off as more wearable technology products are hitting the shelves and becoming available to consumers.

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Your Guide to High-Tech Holiday Goodies

b2ap3_thumbnail_techgift400.jpgIt's time once again for holiday shopping, and you've got a plethora of technology choices before you. With so many options, it's easy to get confused and grab the first thing you come across. To help you avoid the stress of shopping for technology this holiday season, we've prepared for you this guide so you can be sure that you're purchasing the best item for people on your list.

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Stream Media Wherever You Go With Chromecast

b2ap3_thumbnail_chromecast400.jpgMillions of users from all over the globe would admit that Google has taken over their PC. For any major application that has been created, Google seems to have an answer for it. With the exception of television models that run "Google TV", they hadn't found a way to take over your TV.

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4 Ways Increased Tablet Sales Are Changing Business

b2ap3_thumbnail_tab400.jpgAccording to a new study from the International Data Corporation, tablets are expected to outsell PCs for the first time in the fourth quarter of 2014. While mobile device sales have been trending this way for years, this is the first time the mighty PC will be dethroned by a gadget. What does this mean for your business?

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How iPhone 5s and 5c Can Increase Your Productivity

b2ap3_thumbnail_iphone400.jpgLast week Apple Inc. announced the newest developments in the iPhone product line. The company has decided to release two new products, the iPhone 5s and iPhone 5c. These two new models come with the potential to aid you in business by simplifying your daily tasks, providing you with powerful organization tools, and increasing your productivity at work.

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Power Up with the TYLT Energi+ Backpack

b2ap3_thumbnail_backpack400.jpgThe latest technology trend is wearable gadgets. Devices like smart watches and Google Glass are worn for easy transportation, but most wearable tech users will not use their smart watch as their main device; instead it will complement their laptop, tablet, smartphone, and other non-wearable technology. The TYLT Energi+ backpack is a solution that lets you wear all of your devices.

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Let's Talk Tablets

Tablets are definitely becoming a staple in the consumer electronics world. For the longest time, the tablet PC was an expensive, clunky device that just didn't wow consumers. Some businesses had adopted tablets back in the day, but they were difficult to use, hard to support, and they simply didn't perform for the price tag. However, like many consumer electronics, Apple reinvigorated the tablet market with the original iPad, and now it would seem tablets are here to stay. The question is, are they right for businesses?

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As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase...

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