Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Spend Less Time in Your Email Inbox

How to Spend Less Time in Your Email Inbox

While email is an indispensably useful tool in the office, it can quickly become a time-sink if finding the right messages to read and respond to becomes an overbearing responsibility. Fortunately, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the useful tool it is meant to be.

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Hackers are Going Phishing for Your Money

Hackers are Going Phishing for Your Money

When people talk about cybersecurity nowadays, there certainly seems to be a lot of emphasis put on phishing attacks and ransomware. This is for good reason. Not only can either of these attack vectors create significant difficulties for a business, they are often used in tandem. Let’s discuss why these threats are so potent, and why they so often show up together.

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What are Unified Communications, Exactly?

What are Unified Communications, Exactly?

As businesses have advanced, the use of tools to improve their communication has become paramount to success, with ongoing global developments only contributing further to their importance. With new challenges and opportunities presenting themselves each day, your team needs the tools that allow them to work together and accomplish all that needs to be done.

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Why Businesses Should Select a Hosted Email Solution

Why Businesses Should Select a Hosted Email Solution

Email is easily one of the most commonly (and most often) used business tools there are, but as with any tool, some options are better than others. This week, we’re giving you some tips on how to best use email in your business by using hosted email.

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Why Unified Communication Is Necessary… Especially Now

Why Unified Communication Is Necessary… Especially Now

With a few notable exceptions, businesses today are largely in a holding pattern, waiting for the time to come when their operations can resume in full force. When the time comes to do so, however, there are likely to be some growing pains as everyone settles back into their old processes and operations. To help minimize these impacts, we recommend spending this time to improve your business communications.

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Two Tips for Managing Your Email in Outlook Better

Two Tips for Managing Your Email in Outlook Better

Email! We all know it. We all stare at it every day (or it stares down at us, depending on how you look at it). Microsoft Outlook has some neat features to help cut down on the time you spend managing your email. Let’s jump right into it.

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How Improving Communications Improves Your Business

How Improving Communications Improves Your Business

If you were to search Google for “the most important thing for a company to be successful,” there appears to be a wide range of answers - from team management, to sales skills, to relationship building, to decision making. However, among the vast majority of the results, there was one common thread: the ability to communicate. That’s why we’re exploring how to best communicate with people associated with your business.

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Tip of the Week: How to Efficiently Manage Your Email

Tip of the Week: How to Efficiently Manage Your Email

Email is one of the most valuable tools that a business has at its disposal, but even so, its true value can easily be wasted if it isn’t used to its fullest potential. To avoid this, we’ve put together a few of our favorite ways to streamline your business emails - and maybe fix a few bad habits along the way.

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Which Email Platform is Better for You, Outlook or Gmail?

Which Email Platform is Better for You, Outlook or Gmail?

Email remains an incredibly useful tool in the business setting, assisting with a wide variety of communication needs. However, in order to make the most of your emails, you need to have an email client that permits you to do so. Here, we’re pitting two major email clients against each other to see which one offers the features that best suit your business and its needs.

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Tip of the Week: What You Need to Know to Avoid Phishing Attacks

Tip of the Week: What You Need to Know to Avoid Phishing Attacks

Phishing has quickly become the most predominant form of cyberattack due to the method’s simplicity. It solely relies on a user’s gullibility. The weakest link to any business is typically the employees. In order to protect your business, you and your team need to identify these social engineering cyberattack attempts. Let’s look at a few tips on how to recognize a phishing attempt.

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Tip of the Week: Five Tricks to Identifying a Phishing Attempt

Tip of the Week: Five Tricks to Identifying a Phishing Attempt

Despite its whimsical name, phishing is a very serious threat to everyone, especially today’s businesses. This means that you need to be prepared to identify its warning signs and avoid risky situations. Here, we’re offering a few tips to help you do so - make sure you share them with your employees as well!

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Tip of the Week: Email Signature Strategy

Tip of the Week: Email Signature Strategy

The email signature is an often-overlooked opportunity for an organization to appear that much more professional. Here, we’ll look into how to set up your email signature in Gmail.

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Poking at Spear Phishing

Poking at Spear Phishing

Hopefully, you’ve heard of phishing at this point: the method cybercriminals use to scam their targets by impersonating someone that their targets would trust, requesting access credentials or other sensitive information. Did you know that there are specific kinds of phishing? Here, we’ll review one of the biggest risks to your business... spear phishing.

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How to Set Up a Gmail Auto-Response

How to Set Up a Gmail Auto-Response

These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.

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3 Ways Email Encryption Keeps Your Messages Safe

3 Ways Email Encryption Keeps Your Messages Safe

Defining Encryption
Encryption means that your data is scrambled in a way that obscures it from just anyone viewing it. What this means for email is that only the intended recipient can decrypt it, preventing those who might try to intercept it from being able to read it. For business email, this is particularly helpful.

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Can You Get a Unified Communications System In the Cloud?

Can You Get a Unified Communications System In the Cloud?

It’s not out of the ordinary for a business to sideline communications in favor of getting operations off the ground, but the issue is that communications are supposed to be used for augmenting operations. Therefore, businesses that don’t utilize a unified communications system are doing themselves a disservice in more ways than one.

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Business Communications You Can Depend On

Business Communications You Can Depend On

Would your business fall apart if communications halted? This is one of the major pitfalls that businesses have to deal with, as without proper teamwork and communication, operations can fall apart and productivity can be lost. What are some of the ways that your business manages the many modes of communication that it relies on?

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Can Your Business Succeed with Its Current Communications?

Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?

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Is It A Good Idea To Bait A Phishing Scam?

Is It A Good Idea To Bait A Phishing Scam?

Phishing scams have had a supporting role in many of the latest cyber threats, often as the means the attacker has used to start off their attack. This attack vector is relatively easy to avoid in most cases, but requires education for the end user.

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If Your Business Could Talk, It’d Complain About Spam

If Your Business Could Talk, It’d Complain About Spam

Chances are, you’ve heard of spam, but many don’t know how to identify it in the first place, let alone work around it. Frankly, spam can cause some serious damage to your business if not properly dealt with. In today’s blog, you’ll learn what makes spam, “spam,” and how you can keep it from infecting your inbox.

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As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase...

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