Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How the Right Technology Can Help SMBs Reopen Safely

How the Right Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

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Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

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Tip of the Week: How to Adapt to a Business Disaster

Tip of the Week: How to Adapt to a Business Disaster

“Stuff” happens. While this may not be the kind of thing you want to consider in terms of your business’ operations, it is something that must be done if you want to be prepared for the moment when all of that “stuff” hits the fan (as so many businesses are now learning firsthand). We wanted to share a few best practices and tips to help you stay positive during this, and other, serious crises.

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It’s Time to Rebuild Your Business Continuity Process

It’s Time to Rebuild Your Business Continuity Process

Every business needs a continuity plan (BCP) so that if their business is forced to deal with problems that arise for any reason, that they have a working plan to get the business back up and operating as intended quickly. It’s one thing to have it all written down on paper, outlining how things are supposed to go, and quite another thing to have a working strategy when faced with operational interruptions. Today, we’ll go through some of the basics of business continuity to help you understand all that goes into a successful plan. 

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What are Tech Industry Giants Doing About COVID-19?

What are Tech Industry Giants Doing About COVID-19?

While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.

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Something to Keep in Mind on World Backup Day

Something to Keep in Mind on World Backup Day

March 31st is World Backup Day, which makes it the perfect opportunity to share the benefits of implementing a complete backup plan. Unfortunately, the current COVID-19 pandemic and the resultant business interruptions make World Backup Day only too timely this year. Here, we’ll examine how these times make a business continuity strategy and data backup all the more important to have.

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Understanding Disaster Recovery: RTO and RPO

Understanding Disaster Recovery: RTO and RPO

In business, having contingencies for potential problems tends to be advantageous for the business that wants to stave off ruin. When you are dealing with information technology--specifically data--ensuring that it is protected against loss in the face of the litany of threats out there is an undertaking in itself. A disaster recovery strategy is created to govern the processes a business develops to recover to restore operations in a manner that will keep the business in business. This month we take a look at two of the core variables of a disaster recovery strategy: RPO and RTO.

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Best Practices for Setting Up Your Backups and Your Disaster Recovery

Best Practices for Setting Up Your Backups and Your Disaster Recovery

When we discuss backup and disaster recovery (BDR), it may seem as though we’re talking about a single process - after all, there’s just one acronym for it. However, the reality is that - while these two processes are related to one another - backup and disaster recovery each require a different preparation process, with different considerations made for each.

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Companies Look to BDR for Business Continuity

Companies Look to BDR for Business Continuity

Data backup is one of the most important parts of maintaining a business, but it’s not something that some organizations even consider until it’s too late to undo the damage done. In any case, data backup is a critical part of any successful business, but it’s not as simple as implementing a solution and hoping it works. We’ll walk you through the proper steps for making sure your organization has a successful data backup solution when it’s needed most.

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How to Build a Better Backup Strategy for Your Business

How to Build a Better Backup Strategy for Your Business

Business disasters come in all shapes and sizes, which makes it all the more important that you take the time to prepare for those that your business may be susceptible to. This strategy needs to contain numerous considerations, based on the scenario at hand. After all, there is no shortage of events that can lead to disaster in the business world.

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Are You Prepared to Weather Any Disaster?

Are You Prepared to Weather Any Disaster?

Do Your Research
All disaster scenarios demand that you’re prepared with a business continuity plan, but the degree to which a business is susceptible to a natural disaster can vary by geographical location. Not all businesses will be vulnerable to hurricanes, for example, but there are countless other scenarios that could complicate things for your business. The statistics say that 30 percent of all downtime is caused by environmental factors, which includes anything from flooding and hurricanes to a little bit (or a lot of) humidity or extreme weather.

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The Protection of Data Is Best with BDR

The Protection of Data Is Best with BDR

Data backup is a critical part of any business, because if you don’t have one all of your hard work could be taken away in an instant. It’s not great to think about, but your business’ infrastructure could be put at risk of sudden annihilation. With so much at risk, what's the best way to manage your data? There are a lot of options, but there is only one that will allow your organization to get back in action following a crippling data loss incident.

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Backups Are Essential For The Businesses Of Today

Backups Are Essential For The Businesses Of Today

Today most companies utilize computers in the dissemination of their services. Whether you run an office that deploys dozens of computers and multiple servers, a busy restaurant with a full-scale point of sale system, or a contractor that only needs one computer with invoicing software, you depend on your data. Since most businesses also provide goods and services for many people that indirectly depend on it, having a plan to protect the business from potential devastation is important.

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Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

Would You Be “Happy” to Lose 24 Hours’ Worth of Data?

When we talk about best practices, we are typically referring to the practices used by successful companies to garner the best results. A new study by Disaster Recovery has shown that, as backup and recovery solutions go, enterprises are providing some pretty disappointing results as many fail to continuously back up their data and it results in additional inherent risk.

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Why BDR is the Ideal Backup Solution for SMBs

Why BDR is the Ideal Backup Solution for SMBs

How does your SMB backup its data? Have you put much thought into keeping your data backup up and stored off-site? Have you even invested in data backup? If not, then you should consider your data backup options.

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6 Data Backup Best Practices that Make Your Business More Resilient

6 Data Backup Best Practices that Make Your Business More Resilient

As a business owner, you’ve surely thought about what the future holds for your organization. However, one of the things that you need to think about that’s not often considered is the event of a data disaster. How can your business bounce back from such a catastrophic event? One of the first steps is understanding your data backup and disaster recovery process, as well as how you can improve your current setup.

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This World Backup Day, Don’t Get Caught Without a Plan

This World Backup Day, Don’t Get Caught Without a Plan

Having access to your company’s data is absolutely crucial to your success. After all, in today’s day and age, it is an extraordinarily important aspect of your business’ sustainability. Everything you do is influenced in some way by the data you have generated and/or collected--so what would you do if it was suddenly gone?

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How Backing Up Your Data Safeguards Your Business From a Disaster

How Backing Up Your Data Safeguards Your Business From a Disaster

Data might be the single most important asset of any business, but you would be shocked to hear about how many organizations don’t consider data loss to be a prominent threat. The fact remains that it doesn’t take an immense disaster to wipe out an entire infrastructure, and that you should expect the worst to happen regardless of how unlikely it is to do so.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but there are many businesses that fail to understand why data backup is important, as well as what it entails. We want to clear up some facts about how data backup is important, and why you need it for your business. Only with a thorough understanding of how your data backup saves your infrastructure can you effectively use it for business continuity.

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Why You Can’t Afford to Ignore a Data Backup and Disaster Recovery Solution

Why You Can’t Afford to Ignore a Data Backup and Disaster Recovery Solution

Data backup and disaster recovery are critical to the success of the modern business, but so many organizations still don’t see the importance of maintaining copies of their data infrastructure, or simply don’t think that they will fall victim to a data loss incident. Unfortunately, in this case, we have to insist that you consider data backup and disaster recovery; it’s not a matter of if you lose your data, but when.

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With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into...

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