Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

A Remote Work Contingency Plan Could Save Your Business

A Remote Work Contingency Plan Could Save Your Business

Disasters are more common in the business world than you might think, be they natural disasters that level your office or simple electrical problems that spark a structural fire. A business-threatening disaster could occur at any moment, and it is your responsibility to ensure that it doesn’t put your business’ future at risk. To this end, we recommend you have plans for off-site operations, even if only temporary.

0 Comments
Continue reading

So, Your Data Was Breached… What Do You Do Now?

So, Your Data Was Breached… What Do You Do Now?

Data breaches are an unfortunate reality in this day and age, even during the holiday season. While it is important to do everything you can to prevent these kinds of disasters, you need to be prepared to deal with it—both in terms of your operations, and in terms of communicating with your clientele.

0 Comments
Continue reading

What We Can Learn from the Facebook Outage

What We Can Learn from the Facebook Outage

We’re all aware of the outage that Facebook experienced a few weeks before it announced its Meta rebrand, which prevented users around the world from accessing the services that the social media giant provides. While it may not sound like a huge deal that people couldn’t share their thoughts with one another for a short time, the ramifications stretched far beyond the inability to scroll through a Newsfeed.

0 Comments
Continue reading

What Actually Happens to Your Data when a Disaster Happens?

What Actually Happens to Your Data when a Disaster Happens?

No one ever hopes that they have to take advantage of their disaster recovery solution, but it is something that every business needs to have in order to sustain operations even in the worst of times. Understanding how these solutions work, as well as the goals your organization has for them, are critical to recovering post-disaster.

0 Comments
Continue reading

Prepare for These 4 Types of Disasters Before It’s Too Late

Prepare for These 4 Types of Disasters Before It’s Too Late

Businesses of all industries and sizes need to account for various disasters that could sink operations and lead to considerable costs associated with downtime. It is your responsibility as a business owner to identify what these disasters are and take steps toward addressing them, preferably before they become major problems that cost your organization time and money.

0 Comments
Continue reading

Cybersecurity Lessons to Be Learned from the Colonial Pipeline Attack

Cybersecurity Lessons to Be Learned from the Colonial Pipeline Attack

Headlines have been filled with news pertaining to the recent hack of Colonial Pipeline, which has created significant gasoline shortages up the east coast of the nation. While the pipeline has been restored, the way this was accomplished sets a dangerous precedent. On top of this, the attack seems to have set off bigger infrastructural changes in the political space.

0 Comments
Continue reading

What Bases Should a BDR Cover?

What Bases Should a BDR Cover?

As much as you hope it will not happen to your business, a disaster could very well strike at any time—statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to; we recommend that you implement BDR into your business continuity strategies.

0 Comments
Continue reading

A Solid Disaster Recovery Strategy Can Save Your Business

A Solid Disaster Recovery Strategy Can Save Your Business

Not all businesses will look at disaster recovery the same way, but if you want your business to have the kind of continuity that will allow it to get through tough situations, doing your best to formally create a disaster recovery policy will put you in the position to weather any storm you encounter.

0 Comments
Continue reading

The Basics of Business Continuity Planning

The Basics of Business Continuity Planning

Situations happen all the time to businesses that can really put a lot of stress on their ability to sustain operations. These situations don’t often remediate themselves. Simply put, every business needs a business continuity plan; and one-in-five don’t have one. This month, we thought we would break down a successful plan into its components to try to give businesses that may not have a plan, the basics needed to establish one.

0 Comments
Continue reading

How the Right Technology Can Help SMBs Reopen Safely

How the Right Technology Can Help SMBs Reopen Safely

Many small businesses in the United States—most, actually—are in a catch-22 of sorts due to the COVID-19 pandemic. While reopening too soon could contribute to a resurgence in infection rates, there is also a very real risk associated with reopening too late. To help avoid either scenario, the right technology solutions will prove to be indispensable.

0 Comments
Continue reading

Business Continuity Planning is Your Greatest Tool

Business Continuity Planning is Your Greatest Tool

Disasters, at least in the business sense, have long been underestimated. While you always, always, hear about disasters that are often seen, there are some (as we are witnessing now) that can go under the radar until they strike. Regardless of the nature of the disaster, however, you need to be prepared to continue both your operations and your communications to some degree.

0 Comments
Continue reading

Tip of the Week: How to Adapt to a Business Disaster

Tip of the Week: How to Adapt to a Business Disaster

“Stuff” happens. While this may not be the kind of thing you want to consider in terms of your business’ operations, it is something that must be done if you want to be prepared for the moment when all of that “stuff” hits the fan (as so many businesses are now learning firsthand). We wanted to share a few best practices and tips to help you stay positive during this, and other, serious crises.

0 Comments
Continue reading

It’s Time to Rebuild Your Business Continuity Process

It’s Time to Rebuild Your Business Continuity Process

Every business needs a continuity plan (BCP) so that if their business is forced to deal with problems that arise for any reason, that they have a working plan to get the business back up and operating as intended quickly. It’s one thing to have it all written down on paper, outlining how things are supposed to go, and quite another thing to have a working strategy when faced with operational interruptions. Today, we’ll go through some of the basics of business continuity to help you understand all that goes into a successful plan. 

0 Comments
Continue reading

What are Tech Industry Giants Doing About COVID-19?

What are Tech Industry Giants Doing About COVID-19?

While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.

0 Comments
Continue reading

Something to Keep in Mind on World Backup Day

Something to Keep in Mind on World Backup Day

March 31st is World Backup Day, which makes it the perfect opportunity to share the benefits of implementing a complete backup plan. Unfortunately, the current COVID-19 pandemic and the resultant business interruptions make World Backup Day only too timely this year. Here, we’ll examine how these times make a business continuity strategy and data backup all the more important to have.

0 Comments
Continue reading

Understanding Disaster Recovery: RTO and RPO

Understanding Disaster Recovery: RTO and RPO

In business, having contingencies for potential problems tends to be advantageous for the business that wants to stave off ruin. When you are dealing with information technology--specifically data--ensuring that it is protected against loss in the face of the litany of threats out there is an undertaking in itself. A disaster recovery strategy is created to govern the processes a business develops to recover to restore operations in a manner that will keep the business in business. This month we take a look at two of the core variables of a disaster recovery strategy: RPO and RTO.

0 Comments
Continue reading

Best Practices for Setting Up Your Backups and Your Disaster Recovery

Best Practices for Setting Up Your Backups and Your Disaster Recovery

When we discuss backup and disaster recovery (BDR), it may seem as though we’re talking about a single process - after all, there’s just one acronym for it. However, the reality is that - while these two processes are related to one another - backup and disaster recovery each require a different preparation process, with different considerations made for each.

0 Comments
Continue reading

Companies Look to BDR for Business Continuity

Companies Look to BDR for Business Continuity

Data backup is one of the most important parts of maintaining a business, but it’s not something that some organizations even consider until it’s too late to undo the damage done. In any case, data backup is a critical part of any successful business, but it’s not as simple as implementing a solution and hoping it works. We’ll walk you through the proper steps for making sure your organization has a successful data backup solution when it’s needed most.

0 Comments
Continue reading

How to Build a Better Backup Strategy for Your Business

How to Build a Better Backup Strategy for Your Business

Business disasters come in all shapes and sizes, which makes it all the more important that you take the time to prepare for those that your business may be susceptible to. This strategy needs to contain numerous considerations, based on the scenario at hand. After all, there is no shortage of events that can lead to disaster in the business world.

0 Comments
Continue reading

Are You Prepared to Weather Any Disaster?

Are You Prepared to Weather Any Disaster?

Do Your Research
All disaster scenarios demand that you’re prepared with a business continuity plan, but the degree to which a business is susceptible to a natural disaster can vary by geographical location. Not all businesses will be vulnerable to hurricanes, for example, but there are countless other scenarios that could complicate things for your business. The statistics say that 30 percent of all downtime is caused by environmental factors, which includes anything from flooding and hurricanes to a little bit (or a lot of) humidity or extreme weather.

0 Comments
Continue reading

Latest Blog

There are times when you experience computer problems and you might hesitate to call in the big guns to resolve the issue. Unfortunately, the reality is that many businesses are under the impression that calling experts to handle their comp...

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817

Account Login