Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Should Big Tech Be Reined In?

Should Big Tech Be Reined In?

It’s not a secret (well, not anymore) that the big tech companies have influence. These companies, that include Apple, Google, Amazon, and Facebook, have been in the spotlight more and more as the argument of data privacy has gotten louder and louder. Public sentiment is starting to blow back on their business model--and since, Yahoo, once the predominant name in Internet-based services, was broken up and sold to Verizon for cents on the dollar after being at the center of the largest data breach in recorded history--there have been rumblings that there has to be something done to protect the public from major publicly-traded technology companies that use individual’s data in ways that some deem unethical.

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Understanding the Different Types of Cloud

Understanding the Different Types of Cloud

Many businesses have taken the cloud into consideration as their next technology implementation… but there’s more to adopting a cloud solution than going to the cloud store and asking for one. First, you need to determine what kind of cloud solution is best suited to your needs.

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Productivity Can Be Stymied By Using Too Much Data

Productivity Can Be Stymied By Using Too Much Data

In business, productivity is the goal. Unfortunately, there are so many interruptions in the workday, you absolutely have to capitalize on the moments where you’re in the groove. To find the groove more frequently, and to measure the ability of workers to find their groove, companies have started using trackable systems fueled mainly by their management software--typically a CRM, but sometimes a larger, more integrated solution--to pump out metrics designed to give managers an idea how their teams are performing, and give them an idea about how to best utilize them. 

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A Private Cloud Doesn’t Have to Be a Massive Expense

A Private Cloud Doesn’t Have to Be a Massive Expense

Databases are exceptionally useful for allowing access to important data, but they by default expose data to risks depending on how they are stored. If a database is stored in the cloud, for example, it could potentially be exposed to threats that put the future of your business in jeopardy. Compared to the public cloud, a private cloud database can give you more opportunities for security, flexibility, and customization.

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SMBs Are Never Too Small for Hackers

SMBs Are Never Too Small for Hackers

Small businesses often fall into the trap of thinking that they are too small to be attacked. This misconception could ultimately cost your business too much. The fact of the matter is that all businesses have data that is worth something to hackers, and we’re here to prove it to you and offer a solution to this dilemma.

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Fix Any Bit of Data Leakage

Fix Any Bit of Data Leakage

How valuable is the data that you’ve collected during your time in business? What would it mean if it were to leak somewhere beyond your control? Today we’ll discuss ways to control your data leakage.

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Why You Need to Maintain a Data Backup

Why You Need to Maintain a Data Backup

With World Backup Day coming and going approximately one month ago, it hasn’t been long since we should all have been reminded of the importance of data backup. Regardless, there is never a bad time to discuss the harsh realities of business data loss, and how businesses can avoid it.

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Why Smart Cities May Not Be a Smart Idea Just Yet

Why Smart Cities May Not Be a Smart Idea Just Yet

As of this point, the vast majority of our experience with the Internet of Things has been on a small scale - accessories and appliances that connect to the Internet to gain some added functionality. This technology can also be applied to a larger, more civic purpose - the development of something called a “smart city.” Unfortunately, this application could prove to be as problematic as the IoT we are more accustomed to.

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Data Analysis is Becoming a Major Factor for Small Businesses

Data Analysis is Becoming a Major Factor for Small Businesses

Data has always been important, but more recent trends have placed emphasis on using it to make important, educated decisions regarding the future of your organization. This month, we want to take a concentrated look at the data revolution and how your data has become a commodity. Just how much value is there in an individual’s data, and what does this mean for the future of computing?

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How Much Does Stolen Data Go For? Less Than You Might Think

How Much Does Stolen Data Go For? Less Than You Might Think

How much do you think a criminal would pay for your company’s sensitive data that’s been stolen by hackers? As it turns out, your data may not be worth as much as you may think, and that’s a bad thing for you and your business.

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Let’s Clear Up Some Major Misconceptions About Data Backup

Let’s Clear Up Some Major Misconceptions About Data Backup

Data backup is a critical component of a business continuity plan, but there are many businesses that fail to understand why data backup is important, as well as what it entails. We want to clear up some facts about how data backup is important, and why you need it for your business. Only with a thorough understanding of how your data backup saves your infrastructure can you effectively use it for business continuity.

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4 Common Threats that Can Be Alleviated By Backing Up Your Data

4 Common Threats that Can Be Alleviated By Backing Up Your Data

It doesn’t take much to derail a business. Even the slightest disruption in power can lead to an unexpected power-down, and something as simple as a severe rainstorm could lead to floods that wash away your data. The point stands that you have everything to lose, and without data backup and disaster recovery, your business practices could be in danger.

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Before You Act on a Hack, Know the Extent of the Breach

Before You Act on a Hack, Know the Extent of the Breach

Getting hacked is a scary occurrence. It’s a major reason why you have security measures put into place. You try to avoid it as much as you can, but getting outsmarted by hackers happens to the best of us. The good news is that as long as you approach your hacking incident in a reasonable way, you can limit the amount of damage that’s done to your infrastructure.

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Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

Not so Fast! Why Your Deleted Files May Still Be on Your Hard Drive

Just as important as having a plan in place to backup your data is having a way to recover your files. Do you have a way to restore files that get lost, corrupted, or accidentally deleted? To highlight this need, we want to explain how a deleted file can actually be recovered.

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There’s an Important Difference Between Data and Information

b2ap3_thumbnail_information_data_400.jpgYou can’t have IT without information, you can’t have information without data, and technology is what creates data so that you can better use your company’s technology to increase sales.  Understanding the flow of data can be confusing, and it’s important to have a handle on it so you can leverage your data for the success of your business.

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3 Qualities to Look For in Your Data Backup Solution

b2ap3_thumbnail_data_redundancy_400.jpgYour business’s data is one of the most important assets your company has, and with the bat of an eyelash, it could all be gone. Imagine an unexpected hardware failure causing your business downtime and severe data loss. All businesses should be aware of the importance of data backup and recovery, especially if they utilize personal or sensitive information.

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Your Business Needs a Data Destruction Plan to Minimize Liability

b2ap3_thumbnail_destruction_of_company_data_400.jpgConventional wisdom informs businesses to store every byte of their data possible, and with the affordability of cloud storage, more companies are storing more files. Surprisingly, in an aboutface to this maximum data-storage practice, businesses are now being advised to delete all unnecessary data.

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Your Logs Hold the Secrets to Increase Network Performance and Security

b2ap3_thumbnail_keep_logs_around_400.jpgUsers log on and off your company's network all day long. You may think, "No big deal. It's part of the process." But data extrapolated from user logs is a big deal. It can provide your business with valuable information about network security and give you insight on how to improve operations.

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Tomorrow Never Downloads: Protecting Your Database from Corporate and International Espionage

b2ap3_thumbnail_security_from_espionage_400.jpgFirewalls are the first thing companies think of when it comes to data security. What is the last security risk on an organization's mind? Your most tech-savvy employee. If someone were to "get to" the employee overseeing your network, they would be able to do some serious damage. What are you doing to protect your data from the employees you trust the most?

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Enjoy the Party – Let the Hosts Do the Hard Work for You!

b2ap3_thumbnail_cloud_maintenance_400.jpgHosting the party isn't for everyone; it's a matter of space, cost, and responsibility. You could be the life of the party, but nobody would know because you're so busy making sure that everything is set and ready to rumble. Wouldn't it be easier if you could just hire someone to take care of all the little details for you, so you could enjoy the fruits of your labor?

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Green technologies just a short time ago had a reputation for being costly, rather than cost-saving. However, business owners are starting to see a multitude of benefits for going green, from cost savings to increased customer appreciation ...

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