When people talk about "phoning it in," they usually refer to purposely doing subpar work at their job. However, when a computer breaks and someone "phones it in," they're referring to calling remote IT support, which has a completely different connotation because remote IT service is service that's of the highest quality!
Hawaii Tech Support Blog
The value of professional services is that you can contract someone a reasonable fee to do something that you don't have the time or skill to achieve on your own. If you work in the service industry, this is your business model. Outsourcing the management of your IT to Hawaii Tech Support is a classic example of a professional service that can save you money.
When experiencing a computer problem, what is the first thing you do to troubleshoot it? If you are an experienced PC user, then you will try turning your machine on and off again. Your computer's restart button can feel like a magic wand that takes care of any issue, but do you know how this fix-it wizardry works?