Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Other Features of VoIP Fuel Business Communications

The Other Features of VoIP Fuel Business Communications

For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.

0 Comments
Continue reading

RFID Business Implementation

RFID Business Implementation

As technology advances, gadgets are invented which can be beneficial to not only our social lives but in our business practices. Radio-frequency identification (RFID) is a relatively new technology which businesses have been progressively utilizing.

0 Comments
Continue reading

What’s New with Blockchain?

What’s New with Blockchain?

Blockchain is one of the most popular emerging technologies, and it’s easy to see why. While the technology behind blockchain was once looked at as having no practical application in the workplace, it is now taking a seat front and center as a security tool for a modern business environment. Let’s take a look at what’s going on in the world of blockchain.

0 Comments
Continue reading

How to Make Sure Your Messages are Secure

How to Make Sure Your Messages are Secure

Messaging applications have carved out a foothold in businesses, clearly proving their operational benefits. However, it simply isn’t responsible to leverage a solution without making sure that the solution is secure. There are a few criteria that you should consider to determine how secure your chosen application really is.

0 Comments
Continue reading

Tip of the Week: Improve Your Business Communications

Tip of the Week: Improve Your Business Communications

For many businesses, communication is a major contributing factor to their success. Technology--when it’s properly implemented, anyway--can play a big part in keeping communication productive, but with certain solutions, it can be difficult to determine context. Here are some ways that you can help your employees be as clear and concise as possible with specific communication methods.

0 Comments
Continue reading

How to Set Up a Gmail Auto-Response

How to Set Up a Gmail Auto-Response

These days, our society is infamously connected, especially in the business sense. This can make it jarring to not receive a reply back from an email. While we all need a break every now and then, we also need to get back to our contacts efficiently - this is where the ‘out of office’ message in Gmail comes in.

0 Comments
Continue reading

Tip of the Week: How to Improve Your Internal Collaboration

Tip of the Week: How to Improve Your Internal Collaboration

For any business to be successful, its inner workings need to be able to work together seamlessly, each with a defined role and purpose. While we usually stick to talking about how to make your IT more collaborative, we’re devoting this week’s tip to ensuring that your employees are also capable of effective collaboration while using these solutions.

0 Comments
Continue reading

Solid Communications Provide Businesses with Strong Collaboration Options

Solid Communications Provide Businesses with Strong Collaboration Options

Is there anything more important to your business’ success than communication? If you’re not ready to communicate, it becomes difficult to collaborate and make strides on major projects. Thankfully, like many topics in business, technology allows for more effective communication and collaboration than ever before. Let’s take a moment to review some of the best technologies to streamline communication in the office.

0 Comments
Continue reading

Email May Be On Its Deathbed

b2ap3_thumbnail_email_not_popular_400.jpgEmail is such a staple of the modern office that it might seem like even the mention of a world without it is ludicrous. Others, however, feel like their inbox is keeping them from pushing toward bigger and better things. Email might hold a special spot in our hearts, but realistically, does it stand a chance in the future?

0 Comments
Continue reading

The Key Difference Between In-House and Hosted VoIP Solutions

b2ap3_thumbnail_voip_for_business_400.jpgCommunications solutions are vital to the functionality of your business. Amongst several other necessities, your telephony solution stands head and shoulders above the rest as one of the most important. Are you still using a legacy phone system? If so, you should consider switching to a VoIP system.

0 Comments
Continue reading

Tip of the Week: Don’t Let Poor Grammar Affect Your Business

b2ap3_thumbnail_bad_grammar_fail_400.jpgHow bad would it have been if we instead entitled this article, “Don’t Let Poor Grammar Effect Your Business?” Even though it would’ve been a clever way to make a point about the perils of using poor grammar in business, there would still be a lot of folks who would spot the mistake and write off our company as incompetent. Herein lies the power of using proper grammar.

0 Comments
Continue reading

IT Notifications Are Important Too!

b2ap3_thumbnail_notifications_delivery_400.jpgIt’s important to keep your communications plans organized, but it’s especially important for your IT department to keep in touch with other parts of your business. If a fatal problem shows its face, you want to make sure that they are there to fix it. In order to prevent these situations, plan out your IT communications strategy in detail, and stick to it.

0 Comments
Continue reading

As Seen in Zoolander, Tech Support Miscommunication Can Be Frustrating

b2ap3_thumbnail_tech_support_miscommunication_400.jpgIT support is heavily reliant upon communication between both parties involved. Without both sides being on the same page, IT support miscommunications are far more likely to happen. Sometimes you just can’t help but laugh at poor communication skills, as seen in the 2001 movie Zoolander. But thankfully, these situations don’t arise too often in the non-fictional universe… right?

0 Comments
Continue reading

Is Your In-House IT Staff Recharging While On Vacation?

b2ap3_thumbnail_play_golf_on_vacation_400.jpgData is the lifeblood of business. Therefore, IT workers who maintain business critical systems that "keep the blood pumping" are at the heart of every data-driven organization. Can your business live if an in-house IT worker took a vacation? Many employers think not. Statistics show IT workers have a difficult time "getting away from IT all."

0 Comments
Continue reading

Don’t Get Caught Using Poor Telephone Etiquette

b2ap3_thumbnail_talk_into_this_can_400.jpgThanks to the explosion of mobile phones, the world is connected like never before and most people seem to have a good grip on how to talk to each other using proper telephone etiquette. Therefore, when someone breaks socially accepted phone etiquette practices, they make themselves or the business they represent look bad.

0 Comments
Continue reading

79% of American Businesses Use VoIP Phones at One Location

b2ap3_thumbnail_voip_is_good_for_business_400.jpgThis statistic comes from California-based market research firm In-Stat, and it highlights the growth of Voice over Internet Protocol (VoIP) technology. To give you an idea of how far VoIP has come in recent years, this figure was at 42% just five years ago. Is your business taking advantage of the VoIP revolution?

0 Comments
Continue reading

Why More Bars are Not Necessarily Better

b2ap3_thumbnail_phoneservice400.jpgHave you ever had a cell phone call drop or not go through even though you had all five bars? What's up with that? Going against the grain of conventional wisdom and cellphone marketing, it's not always the case that more bars guarantees you better service.

0 Comments
Continue reading

I Ain’t Afraid of No Lost Cell Phone

b2ap3_thumbnail_drac400.jpgWhat is the scariest situation you can imagine? Being chased by a werewolf? How about being boiled alive in a witches brew? Or what about succumbing to a zombie hoard? For people that are nomophobic, these monster-filled situations would be preferred compared to their greatest fear; being without their cell phone!

0 Comments
Continue reading

Eliminate Phone Tag with VoIP

b2ap3_thumbnail_phony400.jpgWhen we were kids, playing tag was fun. As grownups, we often lack the energy to enjoy a good game of tag. Phone tag is one version of tag that adults still play, but it's not nearly as fun as the version of tag that we played back in the schoolyard. A communication solution like VoIP is a great way to eliminate phone tag so you never have to be "it."

0 Comments
Continue reading

Latest Blog

Data has effectively become another currency - and just like any other currency, some is much more valuable than others. This is especially the case where your business’ data is concerned, and why it is so crucial that you keep it safe....

Contact Us

Learn more about what Hawaii Tech Support
can do for your business.

Hawaii Tech Support
PO Box 17159
Honolulu, Hawaii 96817

Account Login