Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Don’t Have Time to Waste on Your Vendors

You Don’t Have Time to Waste on Your Vendors

Businesses rely on vendors for several things, whether for services rendered or the acquisition of technology. Unfortunately, the act of managing so many vendors can be exhausting and downright time-consuming for companies. What is the forward-thinking company to do, and how can it overcome the challenges of vendor management?

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Hybrid Work Can Keep Your Workforce Together

Hybrid Work Can Keep Your Workforce Together

Ever since employees began returning to the office after getting a taste of remote work, there has been an ongoing war between employers wishing a return to normalcy and the employees who would rather get their work done from the comforts of their own home. Now, a new survey indicates that half of employees would rather quit than deal with an employer who mandates a return to the office environment.

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People Are Quitting and It’s Getting Expensive for Businesses

People Are Quitting and It’s Getting Expensive for Businesses

We are in the midst of a phenomenon known as The Great Resignation, and like many other time periods in the past with “great” in their title, they are anything but that. In this case, the Great Resignation has to do with people leaving their jobs without having new ones lined up, creating a lot of problems for businesses with employee turnover. Let’s take a look at the Great Resignation and what it means for small businesses.

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Is Your Business’ Antiquated Technology Holding You Back?

Is Your Business’ Antiquated Technology Holding You Back?

When was the last time that you took a hard look at your business’ technology? How old are some of the devices that you rely on each day? These are critical questions to answer if you want your business to succeed. Let’s discuss why upgrading is so important, and how to determine when the time to upgrade comes.

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What You Need to Do to Keep Your IT Projects from Failing

What You Need to Do to Keep Your IT Projects from Failing

The process of implementing new technology for your business can be a tiresome, frustrating, and confusing process. This is especially the case when you implement a new technology solution only to find that it was absolutely not worth the effort. Let’s take a look at some of the reasons why your IT project deployment might not go according to plan, as well as how you can make sure this does not happen for your company.

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Don’t Make Security Harder for Your Business

Don’t Make Security Harder for Your Business

Security can be tough for small businesses to optimize, but that does not make it any less important. One such way that security can work against you is actually your employees’ predispositions toward it; the cognitive biases that your employees have regarding security can put your company at risk, even if that is the last thing on their minds.

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Controlling Distractions Can Improve Productivity

Controlling Distractions Can Improve Productivity

Technology is such a wonderful tool for productivity, but one thing that you need to understand is that it cannot work miracles. At the end of the day, we are all still human; distractions creep in that technology cannot prevent. Some users struggle with staying focused, which in turn leads to unproductive behaviors, all of which compounds to create wasted time and money. Let’s discuss some ways that your employees can overcome distractions in the workplace.

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Solid Leadership Will Take Your Business Places

Solid Leadership Will Take Your Business Places

Many small business owners are in a very tough position. Not only have they had to navigate months of government-mandated limitations, health scares, and rising vendor prices, they also don’t have any definitive answers to when this whole period might be over; and, what a new normal will look like when it is. For these reasons it is crucial that an organization has solid leadership in place. 

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Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

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Make Meeting Your Goals a Collaborative Effort

Make Meeting Your Goals a Collaborative Effort

For small businesses and startups, it is extremely important to choose the collaboration tools your business needs to meet consumer demand. It is often the case where members of your team are going to be asked to work together toward the successful conclusion in the delivery of a service or the creation of a product. Today, we will go over some considerations that decision makers need to sort through in order to find collaboration solutions that will help meet a business’ goals. 

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Line of Business Software Is Improving Business

Line of Business Software Is Improving Business

It’s true that today’s businesses rely on software to help them fill in the gaps. For certain businesses, however, not just any piece of software will do. If your business is reliant on specific software to properly run your business, or if your business functions in an industry rife with regulations, you might be looking for a line of business software.

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Tip of the Week: Stretch Your Legs and Get Healthy at Work

Tip of the Week: Stretch Your Legs and Get Healthy at Work

The office is a place where work gets done, but it’s also known as a sedentary lifestyle. Workplace wellness programs might be an $8 billion industry, but the effectiveness of these programs has yet to be determined. Let’s take a look at what kind of office wellness programs might work for you.

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What the Modern Worker Expects at His/Her Job

What the Modern Worker Expects at His/Her Job

There aren’t many happier moments for a person than when they score their first big job. The opportunity to use the skills they have learned, and to pay off some of the debt that knowledge set them back, are two activities most people who are in this position relish. However, you can’t expect these opportunities to keep your employees around forever... you need to meet (and sometimes manage) their other expectations of the workplace.

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The Future of IT; 2019 is The Year Your Business Hires a Managed Service Provider

The Future of IT; 2019 is The Year Your Business Hires a Managed Service Provider

Chances are that if you are a business owner that has been in business for a decade you’ve seen how emerging technologies have changed the face of business. Technologies like cloud computing have opened up opportunities for many businesses to get the powerful computing infrastructures they need without massive upfront costs. As this trend continues, the IT services has begun to move past core IT management and support and onto providing real solutions for the modern business. Today, we will look at how the Managed Service Provider (MSP) is at the forefront of a data revolution that has no end in sight.

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All Work and No Play Makes Fewer Opportunities

All Work and No Play Makes Fewer Opportunities

The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.

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Strong Internal Communications Can Bring Major Benefits

Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.

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The 4 Most Pressing IT Issues You Have to Be Aware Of

The 4 Most Pressing IT Issues You Have to Be  Aware Of

Regardless of how your business’s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization.

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Cyberattacks Can Have Physical Consequences

b2ap3_thumbnail_physical_problems_for_hacks_400.jpgBusiness owners primarily concentrate more on the digital effects of hacking rather than the physical side of it. After all, hacking some code through a network can’t harm you or anybody else in the real world, right? Wrong. As shown by a recent hack in Germany, ignoring network security can be a dangerous gambit.

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In Business, It’s Dangerous to Go It Alone

b2ap3_thumbnail_business_partners_help_you_achieve_400.jpgSeasoned business owners understand the value of working with professionally-trained teams. Due to the complexities and time constraints of running a business, there’s no way that one person can do everything, much less doing everything well. Therefore, it’s ideal to have a professional team dedicated to every aspect of your business, especially when it comes to IT.

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3 Businesses That Manage Other Businesses on Your Behalf

b2ap3_thumbnail_business_to_business_management_400.jpgWe offer a handy IT service called vendor management. This is where we resolve technology issues on behalf of your business by coordinating with vendors to provide a fix, even if it lies outside the realms of our expertise. You may not realize it, but you actually use vendor management services for other everyday aspects of your life.

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Let me ask you a few questions—first, how confident are you that you could spot an online ruse, and second, did you know there’s a stain on your shirt right now? Did you look? If so, you’ve just fallen for the school playground version of s...

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PO Box 17159
Honolulu, Hawaii 96817