“Stuff” happens. While this may not be the kind of thing you want to consider in terms of your business’ operations, it is something that must be done if you want to be prepared for the moment when all of that “stuff” hits the fan (as so many businesses are now learning firsthand). We wanted to share a few best practices and tips to help you stay positive during this, and other, serious crises.
Hawaii Tech Support Blog
While COVID-19 has largely dominated the public awareness and created huge shifts and interruptions to businesses of all sizes, small businesses have clearly been impacted the most--essential and non-essential businesses alike. Of course, this doesn’t mean that large enterprises and corporations aren’t also affected. The difference is, these enterprises and corporations are sometimes better equipped to do something about it… which many have.
We’ve all heard the title CEO before, business shorthand for Chief Executive Officer. In fact, it may be a title that you hold yourself. While the CEO of a company is undoubtedly important, it is crucial to consider what other c-level roles should also be filled. As a technology-centric company, we often consider roles like the CIO, the CTO, and soon enough, the CDO to be just as important.
VoIP (Voice over Internet Protocol) solutions famously offer businesses some significant cost savings. While this may be the extent of many people’s understanding of its value, VoIP actually has a lot more to offer. That’s why we wanted to go over just a few of its benefits - to provide a bit of insight into what makes VoIP such a great choice for today’s organizations.
How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals.
For the small business looking to transform both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP can deliver clear and reliable calling services that some landline services simply don’t offer. We take a look at VoIP’s more interesting features in this week’s blog.
Thanks to the increasing capabilities of modern computing networks, businesses have been able to experience enhanced productivity. One such capability, cloud computing, has allowed businesses to reach outside of their physical location to conduct their operations. Here, we’ll review some of cloud computing’s other benefits.
Productivity is always going to be a big issue in the workplace. While you want to encourage your employees to get work done, you don’t want to be too overbearing, as it could have the exact opposite of your desired effect. How can you make sure that your employees are staying on-task and focused on their goals? You can take the first step by understanding their motivations and long-term goals.
While each business today features its own balance of company culture and processes, there are certain varieties of software that all companies in operation today should be leveraging. Here, we’ll go over what these solutions are, and how they can benefit you.
Technology has forever changed the culture of some office environments, for better or worse. While we tend to err on the side of implementing IT as being worth the risk, it’s always best to go into implementing a new technology solution with the thought of not just how it will affect operations, but how it might influence your organization’s company culture. We’ll go into detail about ways that implementing a new IT solution might affect the way your staff interact with each other, as well as what you should look out for when implementing such solutions.
Did you know that 28% of Incidents and Data Breaches are attributed to staff or others INSIDE an organization according to Verizon’s 2018 data breach report? Are you aware of what type of data your employees are accessing and what it's being used for? In today's climate of constant cyber threats, you can't afford to be complacent. This course is a part of Hawaii Tech Support’s Educational Brunch & Learn series, designed exclusively for business owners. Join us for a scrumptious breakfast at The Pacific Club and discover best practices & cybersecurity tools on how to protect your business.
The difference in today’s mobile devices and those that came years before used to be staggering, but in recent years, the differences in power and functionality have started to wane. Manufacturers have begun to roll out devices with only minor changes in power, but with exorbitant increases in cost. For the first time, in 4Q of 2017, the smartphone saw stagnation, and we’ll try to get to the root of it.
It’s not unusual for people to try and predict what the future will look like, but too many times when people try and predict what will happen in the future, the reality of what is happening today isn’t taken into account. Imagining the workplace (and workforce) of the future requires we look at where we are today, the pace of change, and what changes are expected. It may not go the way you envision, but the more empirical data you use to model what the future looks like, the less disappointed you’ll be when your imaginary benchmarks aren’t met.
The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.
The average business relies on several technology solutions that make maintaining a network infrastructure more challenging. Eventually, it gets to the point where technology becomes difficult to maintain without the help of an on-site IT department. Unfortunately, small businesses often have trouble supporting their infrastructures, as they don’t have the funds to hire and maintain an internal IT department. What’s the best way for a smaller organization to keep their technology in working order?
When your business experiences an IT outage, what’s the first thing that comes to mind? A typical response (after expressing frustration) is, “How long until operations resume?” An answer to this question isn’t always obvious, which leads to another question, “Why did my system go down in the first place?” Being able to quickly and accurately ascertain what’s behind an IT outage is a responsibility that every business should have handled, yet implementing such a procedure is often overlooked until it’s too late.
Business is a fickle thing, as acquisitions can be the end of both major and minor vendors. This can also lead to the untimely demise of some of your partnerships with these companies. Take, for example, a recent acquisition by Fitbit, which acquired a former Kickstarter project Pebble, showing the world that these types of acquisitions can be major problems for consumers.
In a world where businesses either pride themselves on their security solutions, or have woefully unsecured networks, you need to understand that one of the most common threats to sensitive corporate data comes from within your organization. User error is the leading cause of data loss and security-related problems, although, it’s important to remember that they often have good intentions that may result in an unfortunate outcome.
Most modern businesses need access to crucial parts of their infrastructure in order to keep operations moving forward. For example, your building’s electricity is necessary to power your technology, and without an Internet connection, you could be losing out on hours of potential productivity. What can you do to minimize downtime and make the best out of a bad situation?