Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Quality of Your Internet Connection Is an Important Metric to Track

The Quality of Your Internet Connection Is an Important Metric to Track

The Internet is a critical tool in your business’ toolbox, so it needs to be fast, reliable, and stable. What kinds of factors go into ensuring that you get the best, most reliable Internet connection? Find out in today’s blog.

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Best Practices to Keep Threats Off Your Network

Best Practices to Keep Threats Off Your Network

There are many different varieties of cybercrime that businesses need to be vigilant about. However, most of these varieties can largely be avoided through a few basic practices and behaviors. Here, we’re giving you a few tips to help you prevent attacks from successfully influencing your business, so make sure you share them with your entire team, as well.

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Create Secure Accounts with These Strong Password Tips

Create Secure Accounts with These Strong Password Tips

Keeping a secure password is a little confusing these days, especially when the standards for what is an acceptable, complex password seem to keep shifting back and forth. Let’s take a look at some of the industry-standard best practices for passwords and how you can implement them for your business.

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How Our Team Helps Protect Christmas from Krampus

How Our Team Helps Protect Christmas from Krampus

The holiday season has a variety of famous key players, including the likes of Santa, Rudolph, and the rest of the North Pole crew. Each year, they use their magic to help spread goodwill and joy to all the nice children of the world… but did you know that they are also responsible for protecting those who make the naughty list from Santa’s villainous counterpart, Krampus?

As the official managed service provider for Santa’s operation, we have been cleared to share the story about how we’ve helped defy Krampus to save Christmas.

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Fake Ransomware Shows That Fear is Often Our Worst Enemy

Fake Ransomware Shows That Fear is Often Our Worst Enemy

There’s no way around it; ransomware is bad stuff, plain and simple. The first half of 2021 saw a massive increase in ransomware attacks that made the lives of countless individuals and business professionals difficult. However, a new trend is surfacing, and it’s one that you might be surprised to see: fake ransomware threats.

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4 Strategies for Becoming More Productive with Your Workday

4 Strategies for Becoming More Productive with Your Workday

As a business owner, you have a lot on your plate. Therefore, improving your productivity and streamlining how you spend your time while in the office is of paramount importance. With a simple four-step process, you can make your daily tasks so much easier to manage and, by extension, your business as a whole. Here are four tips that you can apply to your daily routine to improve your productivity during the workday.

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Learning Telltale Signs of a Phishing Email Can Save Your Business

Learning Telltale Signs of a Phishing Email Can Save Your Business

Phishing is one of those threats that has been around for a long time, and as time passes by, these threats only become more difficult to identify. Some businesses can’t tell the difference between phishing scams and actual emails. Here’s how your company can take steps toward properly identifying and responding to phishing emails.

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Tip of the Week: Cleaning Your Headphones

Tip of the Week: Cleaning Your Headphones

A lot of people spend the modern workday with headphones on or earbuds in, listening to music as they work or communicating through a headset. That makes it inevitable that these devices will get dirty. Let’s go over how these devices can be safely cleaned to get rid of the grime that nobody wants to be wearing on their head.

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What You Need to Consider When Implementing Cloud Tools

What You Need to Consider When Implementing Cloud Tools

Cloud computing has been a godsend for many businesses by providing the flexibility and scalability they need to grow and enhance their offerings. Cloud computing, of course, also provides some capital cost reduction. There is no question that the cloud brings plenty of benefits to companies small or large, they now have the ability to pay per month for the computing resources they were making hefty capital investments for not too long ago; and, by-in-large, these investments pay off. 

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Tip of the Week: How to Minimize Employee Burnout

Tip of the Week: How to Minimize Employee Burnout

Workplace burnout is a serious issue that can have far-reaching impacts in your business. Therefore, it is critical that you can identify when one of your team members is starting to feel it, and know what you can do to help reduce it. Let’s go over what can lead to burnout, as well as a few ways to remediate it.

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How Centralized Authority is Crucial for Your IT

How Centralized Authority is Crucial for Your IT

The cloud is undeniably an invaluable business tool, so long as you maintain control over your business’ usage of it. This centralized authority over your cloud’s access controls is key to its successful utilization. Let’s briefly discuss what this means, and the ways that this can be established.

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Is Your Web Browser Secure?

Is Your Web Browser Secure?

The Internet browser is easily one of the most-used applications in this day of cloud-hosted resources and online content… but for all that use, is it also one of the most-secured applications? In some ways, yes… but there’s always a few extra steps that can help you improve your protections.

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Is Your Business Following These Essential Best Practices Right Now?

Is Your Business Following These Essential Best Practices Right Now?

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

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Tip of the Week: Delete Temporary Files in Windows

Tip of the Week: Delete Temporary Files in Windows

We’ve all been in a place where the storage on our computer fills up a little too quickly for our liking. While you could delete or store unused files in the cloud, there is another method that you can use to quickly free up a little extra space that you might not have realized is there. If you can delete temporary files, you might find that you suddenly have a lot more storage space to play around with on your computer.

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How to Tell If Your IT Training is Insufficient

How to Tell If Your IT Training is Insufficient

While the right IT solutions can be a major benefit to your business and its processes, this will only be the case if your team members are trained to use them correctly. Let’s go over some of the training that you need to prioritize in order to ensure your team is ready to use your technology the way it should be used.

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3 Decisions You’ll Want to Avoid Concerning Your Technology

3 Decisions You’ll Want to Avoid Concerning Your Technology

Your business’ technology is the best tool for its success… or it can be, at least. In order for you to see the kind of value from your tech that you’d expect of it, you need to approach it by making good decisions. We wanted to go over a few ways not to do so, to help you avoid undesirable situations.

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4 Tips to Help You Be More Productive

4 Tips to Help You Be More Productive

Every business is constantly looking for a way to boost productivity, but it’s not always easy to find strategies that lead to higher yields and more profitability. Even the most sound strategy may take time to get going, and sometimes what seems to be a well-laid plan doesn’t come together. This month, we thought we would provide four tips on how to improve organizational productivity without many headaches. 

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The Importance of Proper Disposal of Connected Devices

The Importance of Proper Disposal of Connected Devices

It is a well-known and unfortunate fact that technology does not last forever, and in today’s era of upgrades, no time has this been more true than in the modern day. Therefore, it makes sense for businesses to have a plan in place for when it does come time to replace older devices. This, of course, involves the proper disposal of connected devices, a practice that could very easily be done in a way that is both destructive to the environment and devastating for data privacy if done improperly. We’re here to make sure this doesn’t happen.

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New Study Shows the True Potential for a Shorter Work Week

New Study Shows the True Potential for a Shorter Work Week

Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a reduced or shorter work week is a common topic in productivity circles, but a new study performed by Iceland has created even more buzz with its astounding results.

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Training is Crucial to Establishing a Security Strategy

Training is Crucial to Establishing a Security Strategy

Cybersecurity is one of those components to an IT strategy that is absolutely critical; you cannot ignore it in today’s age of ransomware and other high-profile hacks. In order to make sure that you are prepared to handle anything that comes your way, you must periodically test your security practices and assess how well your team can prepare for attacks. The question remains as to how often you should do this.

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Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of wo...

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