Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Ransomware is Still a Major Threat for All Businesses and Individuals Alike

Ransomware is Still a Major Threat for All Businesses and Individuals Alike

You don’t need us to tell you that ransomware is a problem (or maybe you do–we mean, it’s a huge problem). It’s dangerous to both businesses and individuals, and it has become such a common threat that all organizations need to have a plan in place to address it with their staff. Today, we want to highlight a three-part strategy that you can use to approach ransomware in the most secure way possible.

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What is a BDR and Why Does Your Organization Need One?

What is a BDR and Why Does Your Organization Need One?

Data backup always sounds like a simple process, but if you truly want to rely on your backup, it needs to be absolutely infallible. That is the objective behind an IT appliance known as the BDR, which stands for Backup and Disaster Recovery.

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Update Your Business Continuity Plan for 2023

Update Your Business Continuity Plan for 2023

Business continuity is one of those topics that is frustrating to confront. It’s not terribly interesting and has very little practical value in the context of day-to-day operations, but it is intrinsically important to the sustainability of any business that happens to deal with problems. Consider for a minute how many businesses fared when the COVID-19 pandemic was in full force. There weren’t many businesses that had contingency plans for a “global pandemic.” The businesses that were quick to respond and adapt often came out on top, compared to businesses that struggled to commit.

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When You Consider All Avenues of Data Loss, Backup Becomes Essential

When You Consider All Avenues of Data Loss, Backup Becomes Essential

“It won’t happen to me.” This is a common excuse amongst business owners who refuse to equip their network with a comprehensive data backup and recovery solution. They may feel like they’re careful enough to avoid a major data loss-causing disaster. Yet, the inconvenient fact remains that a disaster can happen to any business, no matter how prepared they may be.

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How to Ensure Your Business Survives a Disaster

How to Ensure Your Business Survives a Disaster

It doesn’t matter where your business is located; whether it’s a tornado that rolls through your city, a structural fire that renders your office uninhabitable, or a freak snowstorm that brings down power lines or grinds travel to a halt, you’ll want to be ready for it all. We’ll go over what kinds of solutions your business can implement to ensure that no disaster, be it natural or artificial, like a cyberattack, puts a stop to your operations.

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With a Managed Service Provider, Every Day is Backup Day

With a Managed Service Provider, Every Day is Backup Day

Tomorrow, March 31st, is the official World Backup Day, a day intended to remind us all of the importance of taking backups for the sake of data continuity. While this kind of day can be a valuable reminder of a critical best practice, we contend that your awareness of your backup (and the associated maintenance of it) should not be limited to a single day.

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Tip of the Week: Three Steps to Better Backups

Tip of the Week: Three Steps to Better Backups

Because of the protection it can offer your organization, data backup is a necessary tool for you to have—that is, provided it has the requisite security and reliability you’ll need should you ever have to lean on it. Let’s go over a few guidelines to help you be sure that your backup is trustworthy enough to stake your business’ future on.

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March Brings A Lot of IT Awareness

March Brings A Lot of IT Awareness

Sometime recently, novelty holidays have popped up for almost anything. Many of which just aim to celebrate the things about our lives that make life worth living. Take any random day, like May 12. There are a half-dozen “holidays” that day: National Limerick Day, National Odometer Day, National Nutty Fudge Day, National Fibromyalgia Awareness Day, National Receptionists’ Day, and National Third Shift Workers Day. So, May 12 runs the gamut of human existence. 

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What Bases Should a BDR Cover?

What Bases Should a BDR Cover?

As much as you hope it will not happen to your business, a disaster could very well strike at any time—statistics have shown as much to be true. To remove some of the risks associated with disasters and the data loss they lead to; we recommend that you implement BDR into your business continuity strategies.

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Three Seldom-Considered Elements of a Backup Strategy

Three Seldom-Considered Elements of a Backup Strategy

If you’ve been following us for any amount of time, it is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less important for you to have in place. Let’s go over some of the key steps that you need to undergo.

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What You Need to See in a Business Continuity Plan

What You Need to See in a Business Continuity Plan

Bad things happen. If your business fails to plan for the worst, when something terrible does happen, you could be looking at disaster. If you have a comprehensive continuity plan in place, however, you have a fighting chance. Let’s discuss some of the elements you absolutely need to address when making your business’ continuity plan. 

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Losing Data in 2020 is Inexcusable

Losing Data in 2020 is Inexcusable

With half of 2020 behind us, I think it is fair to say that 2020 has turned out to be a pretty sucky year for everyone. Business owners are now concerned about how they are spending, and different means to avoid procedural interruptions. One issue that all businesses should be aware of—and act to mitigate—is the loss of data that can cause these interruptions.

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Tip of the Week: Backup’s Value, in Two Scenarios

Tip of the Week: Backup’s Value, in Two Scenarios

Each week, we try to provide some tips to help you out in some way. This time, we want to take a somewhat different approach and instead present you with two potential scenarios that your business could encounter—one with and one without a backup solution in play—and let you see the benefit that our tip this week (protect your business with a backup solution) can present.

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It’s Time to Rebuild Your Business Continuity Process

It’s Time to Rebuild Your Business Continuity Process

Every business needs a continuity plan (BCP) so that if their business is forced to deal with problems that arise for any reason, that they have a working plan to get the business back up and operating as intended quickly. It’s one thing to have it all written down on paper, outlining how things are supposed to go, and quite another thing to have a working strategy when faced with operational interruptions. Today, we’ll go through some of the basics of business continuity to help you understand all that goes into a successful plan. 

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Something to Keep in Mind on World Backup Day

Something to Keep in Mind on World Backup Day

March 31st is World Backup Day, which makes it the perfect opportunity to share the benefits of implementing a complete backup plan. Unfortunately, the current COVID-19 pandemic and the resultant business interruptions make World Backup Day only too timely this year. Here, we’ll examine how these times make a business continuity strategy and data backup all the more important to have.

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What Value Do Managed Services Offer? Fourth, Data Services

What Value Do Managed Services Offer? Fourth, Data Services

Data is of key importance to many modern businesses, and with the help of a managed service provider, it can become even more useful. Here, as we continue our series on the value that a managed service provider can offer you, we’ll focus on the ways that data can be harnessed to your business’ advantage.

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Best Practices for Setting Up Your Backups and Your Disaster Recovery

Best Practices for Setting Up Your Backups and Your Disaster Recovery

When we discuss backup and disaster recovery (BDR), it may seem as though we’re talking about a single process - after all, there’s just one acronym for it. However, the reality is that - while these two processes are related to one another - backup and disaster recovery each require a different preparation process, with different considerations made for each.

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Why You Need to Maintain a Data Backup

Why You Need to Maintain a Data Backup

With World Backup Day coming and going approximately one month ago, it hasn’t been long since we should all have been reminded of the importance of data backup. Regardless, there is never a bad time to discuss the harsh realities of business data loss, and how businesses can avoid it.

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How to Build a Better Backup Strategy for Your Business

How to Build a Better Backup Strategy for Your Business

Business disasters come in all shapes and sizes, which makes it all the more important that you take the time to prepare for those that your business may be susceptible to. This strategy needs to contain numerous considerations, based on the scenario at hand. After all, there is no shortage of events that can lead to disaster in the business world.

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Are You Prepared to Weather Any Disaster?

Are You Prepared to Weather Any Disaster?

Do Your Research
All disaster scenarios demand that you’re prepared with a business continuity plan, but the degree to which a business is susceptible to a natural disaster can vary by geographical location. Not all businesses will be vulnerable to hurricanes, for example, but there are countless other scenarios that could complicate things for your business. The statistics say that 30 percent of all downtime is caused by environmental factors, which includes anything from flooding and hurricanes to a little bit (or a lot of) humidity or extreme weather.

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PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and usefu...

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