Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

ALERT: Major Wi-Fi Vulnerability Discovered - What You Should Know

A major vulnerability has been discovered that affects everyone that uses Wi-Fi. Key Reinstallation Attack, or KRACK, affects the core encryption protocol that most Wi-Fi users depend upon to shield their browsing from others, Wi-Fi Protected Access 2 (WPA2).

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Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

Latest Ransomware Attack is Brutal Reminder of Cyber Security Importance

A new malware swept across the globe Tuesday, incorporating facets of many ransomwares that have made headlines recently. While it originally appeared to be a variant of the Petya ransomware, it has been determined that it shares more in common with WannaCry. However, “NotPetya,” as it has been named, has a few additional features that experts say make it worse than either of its predecessors.

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Warning: Google Docs Hit With Phishing Attack

Warning: Google Docs Hit With Phishing Attack

On Wednesday, several users found themselves the victim of a convincing phishing attack. The attack was designed to look like an invitation to view and edit a Google Doc, and is designed to steal your Google credentials and spread through your contacts.

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Alert: Petya Ransomware May Be the Worst Yet

Alert: Petya Ransomware May Be the Worst Yet

Ransomware is such a popular method of attack used by hackers that new variants of it pop up every few months. Among these is Petya, a nasty new ransomware that masquerades as an unsolicited resume in an organization’s email inbox. Don’t be fooled, though; the only work these hackers are looking for is to work you out of a couple hundred dollars.

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Alert: Email Appearing to Be From Microsoft about Windows 10 Upgrade is Really Ransomware

b2ap3_thumbnail_windows_10_email_scam_400.jpgFor many Windows users, the fact that Microsoft is issuing Windows 10 incrementally came as a shock for those who patiently waited for its release date. While users wait, however, hackers are taking advantage of those who are less patient by creating a ransomware that disguises itself as a launcher for a Windows 10 download. So, while you sit and wait for your version of the latest OS, don’t fall prey to deals that seem too good to be true.

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CryptoLocker and GameOver Zeus: When Bad Meets Ugly

b2ap3_thumbnail_alert_malware_400.jpgIt's been a few weeks since we've reported on the GameOver Zeus virus, and a few months since we first told you about the nasty ransomware known as Cryptolocker. Now, we're seeing the two threats merge into one code-red-mega threat that your business needs to be prepared for!

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Alert: New Botnet Thunders Into View For Windows Users

b2ap3_thumbnail_go_zeus_400.jpgGameOver Zeus, a member of the Zeus family of malware, has been discovered and disrupted by the Department of Homeland Security, Federal Bureau of Investigation, and Department of Justice. But, this is only a temporary respite from the danger the malware poses - in two weeks, the threat will be back, and very much alive.

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Ebay Hacked - Hold Onto Your Shopping Cart (And Your Password)!

b2ap3_thumbnail_ebay_400.jpgeBay issued an official declaration on Wednesday, May 21, 2014 that one of its databases had been hacked. The worst part? This database, which housed users' passwords, was compromised. But, there is a silver lining to all of this - no information has been stolen.

None that they know of, anyway. The auctioning website is still cautioning users to change their passwords in light of the attack.

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New iPhone Vulnerability: Lock Screen Can Leak Your Contacts!

b2ap3_thumbnail_ios_siri_400.jpgThink your data is safe when you lock your phone? Thanks to a newly discovered vulnerability with iOS 7.1.1 (the latest version), a hacker has the ability to bypass your lock screen and easily access your contact information.

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DANGER! Vulnerability in Internet Explorer Not Patched Yet, No Fix for XP

b2ap3_thumbnail_alert_one_400.jpgInternet Explorer is one of the most used web browsers. Despite this, there have been various security problems with it, and another one has just been found - a zero-day vulnerability that leaves IE users at the mercy of hackers. We will cover what you need to know to keep your business safe.

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When you are in the market for some new computers for your business, ensuring that you are targeting the right hardware is important. To educate people on what they should be looking for in a new computer, we have decided to put together a ...

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