Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Have to Prioritize IT Training

You Have to Prioritize IT Training

For the IT administrator and the small business owner, it can be a bewildering experience when your company comes under siege from employee-induced cyberthreats; especially if you, like many other companies, have started prioritizing security training. Even if the threat is thwarted early and the effect on the business is negligible, it is important that you trust the people who have access to your organization’s digital resources. Let’s look at some of the reasons some of your staff take cybersecurity initiatives worse than others. 

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Unfortunately, Scams Are Commonplace

Unfortunately, Scams Are Commonplace

The constant fear of falling victim to scams has become a harsh reality and is far from ideal. However, the good news is that there is always time to acquire the skills needed to avoid such scams. Let's explore ways to enhance awareness regarding the challenges posed by scams, not only in a business context but also in everyday life.

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Is Free Antivirus Good Enough?

Is Free Antivirus Good Enough?

If you are old enough to remember when antivirus (like most computer software) came in a great big textbook-sized box at the store, then you probably remember a time when that was the only protection you really needed.

Today, there are countless free versions of antivirus out there. Let’s talk about how much protection these actually bring, and when and where they might be a good fit.

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Your Organization Has Been Infected with Ransomware; Here’s What To Do Right Now

Your Organization Has Been Infected with Ransomware; Here’s What To Do Right Now

We’re hoping that you are actually reading this post to prepare yourself if your business were to face a ransomware attack, but if you are suffering from one right now, we encourage you to reach out to us immediately, whether you are a client or not. Ransomware spreads quickly, and once it has infected a system, there really isn’t much you can do to stop it. However, there are steps you need to take to come back from this gracefully.

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This Year’s Big Shopping Days Reveal a Lot About Cyberattacks

This Year’s Big Shopping Days Reveal a Lot About Cyberattacks

Unsurprisingly, some of the biggest retail days of the year are some of the biggest days for scams, the entire holiday season seeing an increase in threats toward retailers and, as a result, the consumers that are just looking for that perfect gift for their loved ones. Let’s review some statistics and trends to see what insights we can glean.

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Six Tips to Stay Safe Online This Holiday Season

Six Tips to Stay Safe Online This Holiday Season

The holidays are a time of love and giving, but they are also a time when hackers run rampant. If you don’t want to get a stolen identity in your stocking this year, we recommend you practice the following safe shopping security measures.

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Implement Zero Trust Policies to Combat Ransomware

Implement Zero Trust Policies to Combat Ransomware

With ransomware becoming one of the single most dangerous threats out there for small businesses, it’s more important than ever to know how to protect your company from its influence. Thankfully, there are measures you can take, including some very powerful ones like zero-trust policies that can thwart attempted ransomware attacks.

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Ransomware is Still a Major Threat for All Businesses and Individuals Alike

Ransomware is Still a Major Threat for All Businesses and Individuals Alike

You don’t need us to tell you that ransomware is a problem (or maybe you do–we mean, it’s a huge problem). It’s dangerous to both businesses and individuals, and it has become such a common threat that all organizations need to have a plan in place to address it with their staff. Today, we want to highlight a three-part strategy that you can use to approach ransomware in the most secure way possible.

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Four Technologies You Can Use to Better Protect Your Data in Transit

Four Technologies You Can Use to Better Protect Your Data in Transit

A lot of business is done over the Internet, so securing transactions is crucial to protect sensitive information and prevent unauthorized access or even fraud. There are multiple things you can do to improve your data while it is in transit; and, today, we take a look at four. 

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Browser Hijacking Attacks are a Serious Threat

Browser Hijacking Attacks are a Serious Threat

With technology being an integral part of our lives and society at large, cyberthreats continue to evolve and pose significant risks. One such threat that is on the rise is browser hijacking attacks. Let’s explore the dangers of these attacks, including the techniques employed by hackers, and how small and medium-sized businesses can protect themselves.

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The Problems that Cybercrime Can Pose for Business

The Problems that Cybercrime Can Pose for Business

Unfortunately for small businesses, cyberthreats aren't limited to large corporations and enterprises. Even small businesses and local shops face the constant risk of cyberattacks. Let's take a look into some concerning statistics regarding one of the fastest-growing cyberthreats.

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The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The Insecurity of IoT Devices is a Serious Concern… So Why Aren’t Businesses Worried?

The IoT, or Internet of Things, is everywhere. There’s a relatively good chance that a device that would be part of the IoT is within your reach right now, perhaps even on your person. Businesses of all kinds use the IoT for various purposes as well, but behind this usage lies significant risk from cyberthreats, and a shocking number of businesses seem to accept this risk without much concern… as in, the vast majority of surveyed businesses utilizing the IoT demonstrated a lack of protection, but seemed not to be bothered by it.

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Three Benefits of Digital Security Cameras

Three Benefits of Digital Security Cameras

Digital security cameras offer numerous advantages over their analog counterparts, making them a popular choice for enhancing security in various settings. Here are three key benefits of using digital security cameras.

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National Student Clearinghouse Data Breach Exposes Personal Information of Over 50,000 Individuals

National Student Clearinghouse Data Breach Exposes Personal Information of Over 50,000 Individuals

One major nonprofit has become the victim of a disclosed major data breach, affecting 890 schools all across the US: the National Student Clearinghouse, or NSC. The organization has announced that they have experienced a considerable data breach that has put their clients’ data at risk. What does this mean for affected organizations and their clientele?

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Critical Security Measures for Data Privacy

Critical Security Measures for Data Privacy

These days, data privacy is absolutely critical in both a business and individual context. In some locations, governments have introduced legislation to protect consumers, and in others, there is significant pushback in favor of fewer regulations on business. How does data privacy factor into your business’ operations?

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Ransomware is One Problem that Leads to Many More

Ransomware is One Problem that Leads to Many More

There are a lot of threats to businesses nowadays, but ransomware seems to be the worst… or at least, the most feared. It seems as though we can’t mention cyberthreats anymore without mentioning ransomware. Unfortunately, we’re right to do so, and the reason for this is a simple one.

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Encryption is a Tool All Businesses Should Use

Encryption is a Tool All Businesses Should Use

You might see encryption as a major benefit to your cybersecurity strategy, but it’s often used in a way that might have you guessing whether you really understand it. Let’s take a closer look into what encryption does to your data, as well as why it is essential for any business to ensure maximum privacy and security.

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Cybersecurity Needs to Be a Priority for Everyone… Especially Your Business

Cybersecurity Needs to Be a Priority for Everyone… Especially Your Business

How often does your company take it upon itself to ensure that those working for its success—your employees—are kept up to speed on cybersecurity? If your approach is to have your team sit in a room and watch a presentation once a year, it’s time to reconsider your training strategy. Let’s talk about the impact that proper cybersecurity training can have, and who tends to have access to it.

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Smishing: A Variety of Phishing Attacks Utilizing SMS

Smishing: A Variety of Phishing Attacks Utilizing SMS

We discuss phishing often on this blog, and one method that often flies under the radar is smishing, or phishing that is conducted through SMS messages. Although email phishing is perhaps the most common method of conducting these scams, you should also be prepared to take on smishing, as it comes with its own share of unique challenges and dangers.

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How Good is Consumer Reports’ Scam Prevention Advice?

How Good is Consumer Reports’ Scam Prevention Advice?

Scams are everywhere in our highly digitized world, which makes it especially important that everyone is prepared to deal with them—both personally and professionally. The publication Consumer Reports’ cover feature for its August 2023 edition is dedicated to exactly this goal: helping its readers avoid the various scams and threats out there. Let’s look at some of the advice shared in the article, and compare it to the best practices we recommend.

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PDF, which stands for Portable Document Format, is a type of file that business professionals are all too familiar with. While most are aware of and appreciative of this file type, they likely are not aware of some of the more fun and usefu...

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