Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Online Platforms are Collaborating for a More Secure Election

Online Platforms are Collaborating for a More Secure Election

The United States of America is well into its 2020 election season. Social media platforms, and other online services, are taking notice. Given the misuse of social media and other platforms in past contests, there is little wonder that there is some very real pressure on these platforms to establish policy and security measures to prevent these behaviors this time around.

Here, we’ll take a neutral look at the situation, and explain the initiatives that online platforms are now enacting.

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No, Apple and Google Are Not Tracking Your Health

No, Apple and Google Are Not Tracking Your Health

In a rare turn of events, Google and Apple have teamed up with local governments to help slow the ongoing spread of COVID-19. How would you like an app that could notify you if someone you had been in proximity to had tested positive for COVID-19? As useful as this collaboration could be to staunching the pandemic, many people are in uproar about it, and have begun to spread misinformation.

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Coronavirus is Shifting the Communications Industry

Coronavirus is Shifting the Communications Industry

With COVID-19 urging people to remain at home, many telecommunications companies have started to make concessions to make life easier for their customers. Whether it is used for entertainment, work, or communication, Internet access is crucial right now, and so ISPs and cell carriers are taking steps to help facilitate this. 

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It is a Wonderful Life - IT Edition

It is a Wonderful Life - IT Edition

Parker sat at his desk looking at a business card. He watched the snow fall lightly outside his window. He was the last person left in the office, as he typically was this time of year. He put down the business card and got up and walked over to the large pane of glass that was the only insulation from the harsh, cold wintery night. He placed his hand on the window and felt the bitter cold meet the palm of his hand. He stood there for a minute; maybe more than a minute. He began to cry. He was so angry at how things were going.

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Useful Technology Gifts to Add to Your List

Useful Technology Gifts to Add to Your List

During the holiday, you will often be put in a position where you need to find some useful technology for co-workers or the ones you love. Today, we take a look at four gadgets that are sure to make even the biggest technophile smile. Let’s get into it. 

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Some of the Worst Data Breaches Since September

Some of the Worst Data Breaches Since September

Cybersecurity is becoming a massive issue for every organization due to the immense amount of data breaches that take place regularly. Businesses of all types are looking at strategies to protect their sensitive customer and employee data from hackers, malware, and any other potential danger. The problem is it’s not always as simple as just implementing cybersecurity software.

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It’s Shopping Season, But Let’s Be Safe!

It’s Shopping Season, But Let’s Be Safe!

With Black Friday, Cyber Monday, and the gift-giving holidays rapidly approaching us (can you believe 2019 is almost over? I feel like I just stopped writing 2018 on my checks!), it’s time to take a look at how we can be as safe as possible while shopping on the Internet.

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Down and Out in Cyberspace

Down and Out in Cyberspace

There has been a lot made in the media about the effect that movies and television has had on society. More often than not, the media that is produced is a result of the ebbs and flows that happen in society, which ironically makes the whole notion that television and movies affect society an interesting paradox. The ludicrous portrayal of criminality in media is one issue that is resoundingly debated by lawmakers and sociologists, alike.

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Hawaii Tech Support "Chip Trip"

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Hawaii Tech Support Took a Fun "Chip Trip" to the Hawaiian Chip Company last month to experience the making of their famous Taro Chips! Thanks to owner Jimmy Chan for a tasty tour!
Keep reading to see pictures of our tour.

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Hawaii Tech Support Goes to Maui

Hawaii Tech Support Goes to Maui

In May, Hawaii Tech Support flew to beautiful Maui for the 80th Hawaii Credit Union League Convention held at the Hyatt Regency in Lahaina.

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All Work and No Play Makes Fewer Opportunities

All Work and No Play Makes Fewer Opportunities

The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.

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I totally believe in this that they all work and no play makes fewer opportunities and it is good to talk here to get different re... Read More
Wednesday, 15 August 2018 20:49
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2017 Wrap Up

2017 Wrap Up

2017 started with a mission to improve our IT service and help our clients with new technologies. Over the last year, we refined our support operations to better support our clients and continue to improve on our service delivery. Hawaii Tech Support will go through major software upgrades in the next two months, improving the quality of information available to our technicians and clients and allowing us to better support our clients. Our help desk service will also roll out a new chat support feature that improves the time to resolve issues, helping our clients get back to work faster.

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Honor Among Hackers? Not for Those Who Hack Hospitals

Honor Among Hackers? Not for Those Who Hack Hospitals

It’s safe to say that hacking is a frowned-upon practice, but that hasn’t stopped cyber criminals from attempting to turn a profit off of it. This practice has led them to target nonconventional organizations, including hospitals and other healthcare facilities. However, just because a hacker can target a hospital, does this mean that they should? This is a topic of some debate amongst hackers, whom, believe it or not, actually do have some sort of ethical standards.

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2,000 Year-Old “Computer” Discovered Off the Coast of Greece

2,000 Year-Old “Computer” Discovered Off the Coast of Greece

When you think of a computer, you think of a machine that makes your life easier. You can look up events, check facts, record data, and so much more. However, the first computer might be something extraordinarily unexpected; a submerged treasure off the coast of Greece called the Antikythera mechanism, which was used to predict and track astronomical events, like the movement of the planets or the occurrence of eclipses.

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4 Fun Facts That Will Make You See Smartphones in a Whole New Light

4 Fun Facts That Will Make You See Smartphones in a Whole New Light

Smartphone technology is currently experiencing cool innovations. Plus, there are some crazy reasons behind what these devices can and can’t do that you may not have known about. Check out these four cool smartphone factoids from List25.

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A Fascinating Look at How the Internet Has Changed the Stock Market

A Fascinating Look at How the Internet Has Changed the Stock Market

When you think about the stock market, one vibrant image that comes to mind is the chaotic trading floor of the New York Stock Exchange, with traders climbing over each other and barking orders. Today, the NYSE trading floor is much more subdued, a testimony to just how much technology has changed the financial marketplace.

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3 Ways the Internet Makes Things Easier, But Not Necessarily Better

3 Ways the Internet Makes Things Easier, But Not Necessarily Better

Do you remember the days where you didn’t have the Internet? Remember going to the library to research information, or using a phone book to find contact information for an important contact? These are only a few ways that the Internet has changed society.

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Tip of the Week: 4 Ways to Be Productive During Your Commute

b2ap3_thumbnail_commute_productivity_400.jpgA business owner knows better than anyone how difficult it can be to manage their time and get the most out of their workday. However, you can use your morning and afternoon commutes to eliminate certain mundane tasks from your day-to-day schedule. Obviously your main focus should be on the road, if driving, but by using this time to your advantage, you can reduce the stress you’re put under on a daily basis and free your schedule for more important tasks.

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As the Facebook Empire Grows, the Acquisitions Keep Coming

b2ap3_thumbnail_facebook_is_buying_400.jpgIt's no secret that Facebook is one of the most visited sites on the Internet. In fact, according to the Alexa rankings, which measure website traffic, facebook.com is ranked second after only Google.com. With this much exposure, and the emanated revenue that comes from this kind of traffic, it has become important for the world's largest and most successful social network to scout out and eliminate possible competitors, many times before those companies even consider themselves potential competitors.

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3 Easy Actions Your Business Can Take to Go Green!

b2ap3_thumbnail_start_going_green_400.jpgWith more businesses becoming aware of the environmental impact of their day-to-day operations, one would assume that a practice like printing would be on the decline due to how wasteful it is. Unfortunately, this isn't the case. Despite advances in digital communication, paper consumption continues to increase by 20 percent each year in modern offices.

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Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able ...

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