Hawaii Tech Support Blog

Any project that your business undertakes will have its success defined by the particular goals you have set for it. This means that each project will be different, its own concerns and considerations coming into play. However, when it comes to managing these projects, most of them benefit from largely the same practices. For this week’s tip, we’re reviewing three that every project should incorporate.

It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Here, we’ll explore just how VoIP solutions are friendlier to a business’ budget.

Data has effectively become another currency - and just like any other currency, some is much more valuable than others. This is especially the case where your business’ data is concerned, and why it is so crucial that you keep it safe.

We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.

Whether you love, hate, or are just indifferent about Facebook (no judgement here), it’s worth configuring and locking down your account to control what others can see about you.

Facebook is front and center when it comes to privacy-related issues worldwide, so in this blog we are going to discuss how you can take control of your personal information. This post will also serve as an excellent starting point for anyone who doesn’t understand 2-factor authentication.

For many, Facebook is a huge part of daily life, whether you want to think of it that way or not. There are more than two billion active users. That means if you pluck any 4 random human beings from anywhere in the world, at least one of them likely logged into Facebook today. 

It’s important to know that you still have control over your information, so in today’s blog we’re going to talk about a few ways you can take control over your online identity on the world’s largest social network.

Did you know that, of all the vulnerabilities your business has to cyberthreats, your employees are one of the riskiest, simply due to their exposure to your business technology? If your business isn’t secure, it will become incredibly more difficult to serve your clientele. For today’s tip, we’re breaking down a few ways that you and your employees can positively contribute to your business’ security.

The information technology solutions that are out there for businesses to utilize are constantly improving. While these improvements are beneficial to your operational abilities, you do need to make sure you are staying up to date. This is where a managed service provider can help. Here, in the final part of our series exploring the value of managed services, we’re considering procurement assistance.

Data is of key importance to many modern businesses, and with the help of a managed service provider, it can become even more useful. Here, as we continue our series on the value that a managed service provider can offer you, we’ll focus on the ways that data can be harnessed to your business’ advantage.

Sometimes, your business may have a need that requires you to bring in an external resource, including assistance with the technology it leverages. Here, in the second part of our series, we’ll see how a managed service provider can act as a consultant for your various business needs.

It wasn't too long ago that we had to lug a computer into the shop to get it fixed if something were to go wrong with it. Frankly, with the pace that business is conducted at today, this approach simply isn’t effective for businesses any longer. Now, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

Why do we focus so strongly on business productivity? In many cases, it can be boiled down to a basic equation: the more productive a business is, the greater the value that its actions will have. This is just one way that managed services can bring a business value - by helping to make its actions more productive. That’s why it is only fitting that we look at productivity in this first installment of our series examining the added value that managed services provide.

If you’ve spent any time using a computer, you probably know what a URL is. It is the address of a website. It typically starts with “http//:” or “https://” and directs the Internet browser on where the user would like to surf. Nowadays a threat could be created by manipulating the URL. Today, we’ll take you through this threat. 

To keep your business’ network free from threats, and to keep your software working effectively, patching the software it uses is extremely important. The reason is that the threat landscape is always evolving. Recently, Microsoft announced that they have released an emergency out-of-band security update to fix two security issues, an atypical act for the software giant. 

There is no question that Google is an absolute giant in computing, having moved from web search functionality to a much wider variety of applications. These applications now make up the G Suite, and are used by many, many businesses to accomplish their goals. Here, we’ll go over some of these features and how they can benefit your operations.

Phishing has quickly become the most predominant form of cyberattack due to the method’s simplicity. It solely relies on a user’s gullibility. The weakest link to any business is typically the employees. In order to protect your business, you and your team need to identify these social engineering cyberattack attempts. Let’s look at a few tips on how to recognize a phishing attempt.

How concerned are you with your business' cybersecurity? When you envision your business in the future, do you see yourself constantly fighting cyberattacks, or paying ransom? Hopefully not, but what if cybersecurity turns into one of the most difficult parts to maintaining a steady business? Today, we will look into the future and hypothesize what your business may need to do to defend against cybercriminals. 

There have been people talking about the oncoming AR trend for almost a decade now. Google Glass was supposed to revolutionize technology as we know it, but due to security and privacy concerns, it has never come to pass. AR is, however, a growth market and applications for the technology are growing rapidly. Today, we’ll take a look at augmented reality, and what to expect from the technology in the coming years. 

If you were given the task to look up a phone number, call a business, and navigate to the new-to-you area, would you be able to without your smartphone? For some of us the answer will still be yes, for a vast majority, the answer is no. Smartphones have quickly transitioned from a calling device, to one of our most valuable tools. Shopping, navigating, video streaming, and an unbelievable amount of other capabilities are all at the palm of your hand. 

The way a business approaches its network security is a crucial consideration - especially to a business that is planning to have a future. This has contributed to cybersecurity becoming a multi-hundred-billion-dollar (per year) industry. In its short history, cybersecurity has had a huge impact on businesses, so we felt it would be useful to go through some of the highlights of its deployment.