Hawaii Tech Support Blog

Technology changes rapidly, whether we like it or not. Most of the time, that change is beneficial; you can get more done, gain more visibility, stretch your resources further, and do things you wouldn’t have thought possible (or at least affordable) a few years ago. Other times, technology changes come with the frustration of having to learn something new, develop new processes, and deal with a cavalcade of other annoyances that just make you want to go back to ‘simpler’ times. Today we’re going to talk about how to prepare you and your organization for the inevitable changes that your IT will be facing over the next few years.

Microsoft is effectively ditching OneNote 2016 in favor of the OneNote application bundled with Windows 10. The note-taking app will still be supported until October 2020, with extended support offered after that, but Microsoft will no longer be adding additional features to it, and is instead putting all of their efforts into making the version bundled with Windows 10 the definitive version. Here are some details to keep in mind when making the switch between these two solutions.

OneNote, Microsoft’s note-taking application, will soon be reaching its end of life, along with the rest of the Office 2016 suite. Thankfully, most PC users already have the heir to OneNote 2016’s throne installed on their devices, so its end of life this October won’t be such a big deal.

For much of the last five years, we’ve been told that the Internet of Things was going to be the most important innovation since broadband Internet was introduced. This growth, while its largely happening under the proverbial radar, is happening. There are around seven billion “smart” devices in 2019 with expectations that it will be three times that by 2025. With that many Internet-connected devices, there are bound to be some that come with vulnerabilities, whether it comes from being designed poorly or not frequently updated with modern threat definitions. Today, we’ll take a look to see if the Internet of Things should be considered a threat to your business.

Communication is a key part of the workplace, and modern tools have made it more efficient than ever before to stay in contact with one another. One of the most important tools in the modern business’ repertoire is instant messaging, which is somewhat challenging to utilize without a way of ensuring productivity and professionalism.

No doubt you’ve noticed the increased use of smartphones. No matter where you go, people are on their phones. Sometimes they are using them in places you wouldn’t even imagine. For the modern business, employee smartphone usage can be a major pain in the side. Today, we’ll go into how smartphone usage helps and hurts a business and how to go about keeping employees from being on their phones for large chunks of the workday.

Two of Microsoft’s most popular relational database management systems, SQL Server 2008 and SQL Server 2008 R2 will be losing support on July 9, 2019. If your business continues to use one of these titles for its database management, you are running out of time before you need to upgrade. Today, we’ll take a brief look at what the software is used for and what options are open to you going forward.

Software runs the world, or so they say, and it’s all thanks to the ability to integrate with one-another through the use of APIs. This tech term, which stands for application programming interface, and it’s crucial to understand what these do in today’s technology environment.

Technology has become so commonplace in the office environment that work can be done from just about anywhere on any device. This has led to many organizations implementing a remote workforce--at least some of the time. There are actually several benefits to remote work, even for the employer, surprisingly enough.

Windows is the most popular operating system in the world, and as such, developers are always hard at work on the next new version of the OS. However, organizations are often stuck in a tricky situation whenever end of support occurs for any popular operating system. When your reliable technology solutions finally stop receiving updates and patches, what do you do? Well, users of Windows 7 and Windows Server 2008 R2 will have to answer this question next January.

The office is a place where work gets done, but it’s also known as a sedentary lifestyle. Workplace wellness programs might be an $8 billion industry, but the effectiveness of these programs has yet to be determined. Let’s take a look at what kind of office wellness programs might work for you.

Artificial Intelligence is one technology that garners excitement and fear. People’s imaginations tend to run away with them when they have conversations about AI. Businesses of all types are starting to figure how they can utilize advanced artificial intelligence platforms and machine learning to facilitate better business, but is it working? Let’s take a look at how AI innovation is changing business and see how ready AI is for primetime.

Often times it’s not the big bad hackers out there that pose the biggest threat to your organization's continued survival. More often than not, it’s simple issues that create a world of problems for your business. One common way that an otherwise sound business plan could be disrupted is through an unexpected disaster derailing operations without having an adequate data backup solution in place.

There is one constant in the business environment, and it’s that your organization will be placed in a constant state of being at risk the second you start to make a name for yourself. What a lot of organizations don’t understand is that it doesn’t matter how high or low-profile a business is, there will always be data on a network infrastructure that is valuable to hackers and is targeted by threats.

Working in an office is the reality for a lot of people, but it doesn’t need to be an unpleasant one. There are plenty of ways to make life easier while working in an office. Here, we’ll review five simple adjustments you can make to streamline your time throughout the workday.

Businesses generally have to make an important choice about which brand of productivity software they will implement for day-to-day operations. Two of the heavy hitters in today’s business environment are Google and Microsoft utilizing their respective productivity solutions. While the choice of which service to work with seems exclusive, Google is making strides to break down this barrier and allow certain file types to be edited in Google Drive.

As small businesses have to do more with less, they’ve been increasingly looking to technology to fill the gaps. The problem is that many small businesses feel like the big tech companies don’t understand their needs. If you feel like the technology options you have at your disposal don’t necessarily fit your business’ needs, consider that these robust solutions have all the functionality that you need to manage your own business processes. Today, we’ll take a look at some of the enterprise technology SMBs are using to move their businesses forward and some of the considerations you may need to make to leverage a software solution that doesn’t seem like it fits.

Unfortunately, your business’ technology doesn’t last forever. At some point in the future, you will have to upgrade away from your current hardware, which, regrettably, is not as simple as it sounds. Here are some tips to help you out during this difficult process.

Small businesses often fall into the trap of thinking that they are too small to be attacked. This misconception could ultimately cost your business too much. The fact of the matter is that all businesses have data that is worth something to hackers, and we’re here to prove it to you and offer a solution to this dilemma.

There was a time when people didn’t have to worry about getting computer viruses on their cell phones. Nowadays, with the exponential growth of mobile technologies, including application development options, mobile malware has become a problem, and it can be a big problem for your business. Today, we’ll take a look at the growing mobile malware market, from the threats to what you can do to keep it from being a problem for you.