Hawaii Tech Support Blog

Stanley Lau is the founder of Hawaii Tech Support. With nearly 20 years of experience in IT and consulting, Stan first helps businesses understand their technology needs then implements the best solution. Stan holds a Bachelor of Science in Computer Science and Engineering from UCLA.

Some of the Worst Data Breaches Since September

Some of the Worst Data Breaches Since September

Cybersecurity is becoming a massive issue for every organization due to the immense amount of data breaches that take place regularly. Businesses of all types are looking at strategies to protect their sensitive customer and employee data from hackers, malware, and any other potential danger. The problem is it’s not always as simple as just implementing cybersecurity software.

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Automation Plays a Critical Role in Cybersecurity

Automation Plays a Critical Role in Cybersecurity

Automation is sometimes misconceived as a troublesome or unreliable addition to business. It’s not about replacing people with machines, it’s about getting more done with the people you have. Having an attitude that doubts technology and believes nothing can replace human processing can quickly put you at a disadvantage compared to your competitors.

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Getting to Know Technology: Fiber Optics

Getting to Know Technology: Fiber Optics

As hokey as it sounds, the Internet almost transcends other pieces of technology. While estimating the economic impact of the Internet is a formidable feat, Cisco came up with 19 trillion dollars - 21 percent of all the money in the world. So, with access to a resource this valuable, it’s silly not to make the most of it.

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It’s Shopping Season, But Let’s Be Safe!

It’s Shopping Season, But Let’s Be Safe!

With Black Friday, Cyber Monday, and the gift-giving holidays rapidly approaching us (can you believe 2019 is almost over? I feel like I just stopped writing 2018 on my checks!), it’s time to take a look at how we can be as safe as possible while shopping on the Internet.

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Windows 7 Support is Coming to an End

Windows 7 Support is Coming to an End

Here’s something that may surprise you, Windows 7 is still one of the more popular operating systems. This is troubling since Microsoft is shutting off support for the OS on January 14, 2020. 

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Which Email Platform is Better for You, Outlook or Gmail?

Which Email Platform is Better for You, Outlook or Gmail?

Email remains an incredibly useful tool in the business setting, assisting with a wide variety of communication needs. However, in order to make the most of your emails, you need to have an email client that permits you to do so. Here, we’re pitting two major email clients against each other to see which one offers the features that best suit your business and its needs.

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Is 2FA Worth the Trouble?

Is 2FA Worth the Trouble?

I want to start this article out by admitting that there are a lot of active threats out there these days. There are hackers--hacking collectives, actually--that’s whole purpose is to infiltrate businesses and steal data, money, and most often, the trust people have in their technology. One way to help keep your stuff secure is by relying on two-factor authentication. 

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Where is Your Data and Who Can See It?

Where is Your Data and Who Can See It?

We are all in the cloud. The concept of cloud computing and cloud storage has revolutionized the way businesses handle data storage and software distribution. We have helped many of our clients utilize cloud-based services, and these days, most of us are connected to this entity labeled as “the cloud” in one way or another. The question is, how can we tell if our data is safe?

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Basic Cybersecurity Practices to Minimize Risk

Basic Cybersecurity Practices to Minimize Risk

With cybersecurity talent at such a critical shortage, data breaches that expose millions of people’s sensitive information are routine occurrences. It is one of the biggest problems that the modern business faces. Since shortages have businesses of all types scrambling for cybersecurity personnel we thought we’d put together a list of five things that every person should know about how to keep systems secure. 

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Chatbots and Other Simple Artificial Intelligence

Chatbots and Other Simple Artificial Intelligence

There are plenty of technologies that come to define the point of time in which they were developed. The printing press, the light bulb, the automobile, etc. Today, we live in a time where new, and potentially transcendent technologies seem to be a dime a dozen. In the past twenty years we’ve seen the development of the mobile device, broadband technology (both wired and wireless), social media, blockchain and cryptocurrency, all the way to self-driving cars. None of these technologies (even YouTube) has the promise that Artificial Intelligence has, however. Let’s take a look at how businesses are using AI to improve their business right now.

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Some Hackers Promote Cybersecurity

Some Hackers Promote Cybersecurity

Most people have acquired much of their familiarity with what a hacker is through the mixed representation seen in pop culture today… but does this impression match up to a hacker in real life? Popular entertainment unfortunately doesn’t differentiate between different hacker types and their motivations very well, so that’s what we’ll handle here.

Understanding Hackers, Based on Motive

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You Probably Aren’t Getting the Most Out of Office 365

You Probably Aren’t Getting the Most Out of Office 365

You’d be hard pressed to find anyone who works on a computer who hasn’t used at least one of the applications in Microsoft Office. Office has been a staple for professionals, students, and home users for decades. Over the last few years, Microsoft has reinvented how businesses can collaboratively use Office to improve productivity, security, and adhere to compliances.

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Tip of the Week: Three Best Practices for Project Management

Tip of the Week: Three Best Practices for Project Management

Any project that your business undertakes will have its success defined by the particular goals you have set for it. This means that each project will be different, its own concerns and considerations coming into play. However, when it comes to managing these projects, most of them benefit from largely the same practices. For this week’s tip, we’re reviewing three that every project should incorporate.

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How VoIP Can Save Your Business Money

How VoIP Can Save Your Business Money

It isn’t exactly a secret that small and medium-sized businesses appreciate any opportunity to reduce the amount of money they have to spend to successfully operate. One means that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Here, we’ll explore just how VoIP solutions are friendlier to a business’ budget.

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A Backup Protects Your Business from Issues of All Kinds

A Backup Protects Your Business from Issues of All Kinds

Data has effectively become another currency - and just like any other currency, some is much more valuable than others. This is especially the case where your business’ data is concerned, and why it is so crucial that you keep it safe.

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Making Sense of Facebook’s Privacy Settings

Making Sense of Facebook’s Privacy Settings

We’ve been talking about Facebook quite a bit on our blog, and for good reason - we’re all concerned with our privacy, and Facebook has been notoriously front-and-center when it comes to Internet privacy. In this post we will break down Facebook’s privacy settings to help you gain control over your personal identity while using the social network.

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Take Control Over Your Facebook Security Settings and 2FA

Take Control Over Your Facebook Security Settings and 2FA

Whether you love, hate, or are just indifferent about Facebook (no judgement here), it’s worth configuring and locking down your account to control what others can see about you.

Facebook is front and center when it comes to privacy-related issues worldwide, so in this blog we are going to discuss how you can take control of your personal information. This post will also serve as an excellent starting point for anyone who doesn’t understand 2-factor authentication.

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How To Get Control Over Your Facebook

How To Get Control Over Your Facebook

For many, Facebook is a huge part of daily life, whether you want to think of it that way or not. There are more than two billion active users. That means if you pluck any 4 random human beings from anywhere in the world, at least one of them likely logged into Facebook today. 

It’s important to know that you still have control over your information, so in today’s blog we’re going to talk about a few ways you can take control over your online identity on the world’s largest social network.

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Tip of the Week: Four Policies to Keep Your Business More Secure

Tip of the Week: Four Policies to Keep Your Business More Secure

Did you know that, of all the vulnerabilities your business has to cyberthreats, your employees are one of the riskiest, simply due to their exposure to your business technology? If your business isn’t secure, it will become incredibly more difficult to serve your clientele. For today’s tip, we’re breaking down a few ways that you and your employees can positively contribute to your business’ security.

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15 Years, and Still Going Strong

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Mahalo Nui to our team, clients, community partners, and friends for celebrating with us 15 years of business. Thank you for taking time to connect with us in October.
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Cybersecurity is becoming a massive issue for every organization due to the immense amount of data breaches that take place regularly. Businesses of all types are looking at strategies to protect their sensitive customer and employee data f...

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