Hawaii Tech Support Blog

Stanley Lau is the founder of Hawaii Tech Support. With nearly 20 years of experience in IT and consulting, Stan first helps businesses understand their technology needs then implements the best solution. Stan holds a Bachelor of Science in Computer Science and Engineering from UCLA.

Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

Taking a Look at Budget Smartphone Offerings from Samsung, Apple, and Google

With smartphones becoming more expensive every year, the top offerings from major manufacturers price some out of the market. This provides an opportunity for these companies to offer budget smartphones to a growing market of people who don’t want to drop a $1,000 on a new phone. Today, we discuss options from Samsung, Google, and Apple that can be had for a fraction of the cost of today’s flagship smartphones. 

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Ransomware Shouldn’t Cost You a Thing

Ransomware Shouldn’t Cost You a Thing

If fortune smiles on your company, you won’t ever have to deal with what we are about to discuss: ransomware. For the past several years ransomware has been a major issue for businesses, governments, and individuals. Today, we will talk about ransomware, how there are different strategies, and how some people want to put a ban on ransomware payments. 

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Tip of the Week: Fixing Your IT Without Breaking the Bank

Tip of the Week: Fixing Your IT Without Breaking the Bank

As the business world remains restricted in their operations, costs have been a consideration that organizations need to put some serious thought into. Fortunately, there are many ways that you can invest in technologies that significantly benefit your business operations without breaking the bank. Let’s go over five ways to maximize your benefits, without maximizing your investments.

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Would You Buy a Smartphone that Folds?

Would You Buy a Smartphone that Folds?

In last week’s blog we took a brief look at the best phones money can buy. This week we take a look at some devices that cost more than the flagship devices and don’t necessarily have the specs that back up the price. These devices, however, have something else: an innovative new twist or two. Let’s take a look at some of the most innovative new devices that you can find on the market right now.

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How to Monitor Your Employees’ Activities without Crossing Any Lines

How to Monitor Your Employees’ Activities without Crossing Any Lines

Of all the contentious topics in the workplace, employee monitoring is among the most divisive. As an authority figure in your business, it is only natural that you would want to make sure that your team is working diligently—especially as they are working remotely. That being said, there are some lines that cannot be crossed you should be aware of. Let’s discuss the concept of monitoring your employees and what cannot be done.

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How Businesses Can Use AI to Their Benefit

How Businesses Can Use AI to Their Benefit

As technology has become smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can use. Let’s take a few minutes to consider the various ways in which AI can be used to support businesses.

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Introducing This Year’s Flagship Smartphones

Introducing This Year’s Flagship Smartphones

The average person checks their phone 58 times a day. With so much use, many users want to know that they have a powerful smartphone that will give them the best chance of having the proper tool when they need it. The flagship smartphones—being the best devices each manufacturer releases each year—typically give users all the bells and whistles they need to be successful. Let’s take a look at some of the top smartphones available right now.

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Four Key Components of Successful Network Security

Four Key Components of Successful Network Security

Nowadays, a business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other incidents. Admittedly, managing this sounds like a Herculean task, but a few relatively simple implementations can help give your security a considerable advantage as you lock down your business’ future. Here, we’ve reviewed four such areas you need to focus on.

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When the People You Trust Phish You

When the People You Trust Phish You

Having success in business often relies on developing trustworthy relationships. You have to trust your vendors and suppliers to get you the resources you need, you need to trust your staff to complete their tasks without putting your business in harm's way, and you need to trust your customers to buy the products and services that you offer. Running counter to these necessary bonds of trust are people actively soliciting people’s time, energy, money, and attention for their own selfish purposes.

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Paying a Ransom Demand Could Get Even More Expensive

Paying a Ransom Demand Could Get Even More Expensive

When it comes to ransomware, we have always stood firm in our recommendation not to pay whoever is responsible for locking down your systems. However, due to the globalized nature of technology and cybercrime, it is even more important that companies don’t attempt to placate their attackers with the demanded funds. Otherwise, warns the United States Treasury Department, these victimized businesses could very well pay severe fines for doing so.

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Three Seldom-Considered Elements of a Backup Strategy

Three Seldom-Considered Elements of a Backup Strategy

If you’ve been following us for any amount of time, it is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less important for you to have in place. Let’s go over some of the key steps that you need to undergo.

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What Kind of Network Would Best Serve Your Business?

What Kind of Network Would Best Serve Your Business?

The way your business uses and accesses data is changing. A short time ago, you couldn’t imagine that you would have a comprehensive strategy to keep data secure when sending and receiving it wirelessly, but today wireless transmission methods have become more secure, reliable, and fast. This month, we’ll take a look at the difference between wired and wireless connections in the modern business.

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Mobility a Crucial

Mobility a Crucial

If there’s one trend that is going to continue having an impact on a business’ technology, it’s mobility. People are simply doing more while mobile, having the technology to shop, manage their finances, and yes, work productively. Let’s pause and consider how a small business could leverage this mobility to its benefit.

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Switching to VoIP Can Be Good for Your Business

Switching to VoIP Can Be Good for Your Business

There aren’t many technological assets as important for the modern business than its communications solutions. The telephone, while being one of the oldest currently utilized communications systems available, is still the most utilized. Today, we will look at business telephone systems and why choosing Voice over Internet Protocol simply makes sense for your business. 

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Reviewing Zoom’s Efforts to Improve Its Security

Reviewing Zoom’s Efforts to Improve Its Security

As a communication tool, the video conferencing app Zoom saw a considerable bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. However, this sudden increase in its user base also revealed some serious security issues with the platform. Let’s examine what Zoom has done to resolve these issues since then.

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Security Best Practices that Get Overlooked

Security Best Practices that Get Overlooked

Security is a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. This month, we thought we would discuss some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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How Important Is It to Keep Devices Charged Up?

How Important Is It to Keep Devices Charged Up?

Owners of Nintendo’s Switch console should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the kind of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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Where Mobility Gets Shaky

Where Mobility Gets Shaky

Business is more mobile now than it has ever been. For the most part, this uptick in mobility has helped sustain some business at a time when many would be expected to fail, but mobility isn’t all good. This month we thought we would take a long look at mobility and how it can be a problem for modern businesses.

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How You Can Make IT’s Life Easier

How You Can Make IT’s Life Easier

Business relationships, especially between you and a service provider or you and a coworker, are crucial to a business’ success. However, maintaining these relationships can be challenging when there’s a good chance that your actions might create more work for another person. Let’s go over why your relationship with IT may be strained, and offer a few tips to help fix it.

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How Businesses Have Responded to the Pandemic with IT

How Businesses Have Responded to the Pandemic with IT

Unfortunately, we are not yet rid of the concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is important that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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With smartphones becoming more expensive every year, the top offerings from major manufacturers price some out of the market. This provides an opportunity for these companies to offer budget smartphones to a growing market of people who don...

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