Hawaii Tech Support Blog

Hawaii Tech Support has been serving the Hawaii area since 2004, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Stanley Lau is the founder of Hawaii Tech Support. With nearly 20 years of experience in IT and consulting, Stan first helps businesses understand their technology needs then implements the best solution. Stan holds a Bachelor of Science in Computer Science and Engineering from UCLA.

Outlining the Immense Value of Managed IT Services

Outlining the Immense Value of Managed IT Services

Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of work-time maintenance and have professional perspectives available that can help keep operations running when issues with your business’ technology do happen.

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Where Workflow Automation Comes From, and How It Helps

Where Workflow Automation Comes From, and How It Helps

One of the primary ways that modern companies work to boost efficiency is to ease the workloads that their employees have to contend with through automation. Automating certain processes frees up the time these processes would otherwise take to devote to revenue generation. This approach has worked for decades—and today, businesses have access to more automation-focused technology than ever.

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How to Take Advantage of Zero-Trust in Your Business

How to Take Advantage of Zero-Trust in Your Business

Considering what today’s cyberthreat environment looks like, more and more rigorous cybersecurity is strictly needed. One means that businesses have to accomplish this is a cybersecurity practice known as a zero-trust model.

Let’s go over what zero-trust entails, and how to put it in place.

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Make Smarter Technology Investments in Six Steps

Make Smarter Technology Investments in Six Steps

Technology spending is an issue that every business has to confront. There are a lot of options out there and a lot of promises made of which many won’t ever come to fruition, so it’s important to know exactly what it is that your business needs before committing to any technology investment. This month, we discuss six variables to consider when deciding on your next technology move. 

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3 Communications Tools Your Business Can Really Benefit From

3 Communications Tools Your Business Can Really Benefit From

Digital communication is an important part of running any business, so you need to do your part by equipping your employees with the tools they need to communicate effectively both in and out of the workplace. Here are three of the most effective tools we have found which enable your business to flourish.

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Spend Some Time Improving Your Home Workspace

Spend Some Time Improving Your Home Workspace

With so many employees working remotely, it’s important that you do all you can to ensure they have set themselves up for success with their home office. To this end, we have put together a list of suggestions you can use to help your employees build the most comfortable, and productive, home office possible. Here are four tips you can implement for a more comfortable workplace.

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Is it Worth Pushing for a Return to Office?

Is it Worth Pushing for a Return to Office?

Now, you may or may not have already made the transition back to the office, and this really applies more to those who haven’t yet. However, even those who have may find some utility here—specifically, in determining if a push to a full return to office was the right move.

Let’s explore how today’s employees may react to the news that remote work will no longer be an option.

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5 Huge Benefits of Proactive Managed IT

5 Huge Benefits of Proactive Managed IT

Technology is one part of your business where you would rather take proactive measures than react to issues that pop up. After all, preventing some of the disasters and problems which surface could save you so much time and resources. Here are five of the best reasons why you should take a proactive approach to your business’ technology infrastructure.

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Tip of the Week: Remove Duplicate Values in Excel

Tip of the Week: Remove Duplicate Values in Excel

Microsoft Excel is a great tool that can provide loads of value to power users, but oftentimes users just don’t have the know-how to make the most of it. Thankfully, you have power users like us to guide you through some of the more intricate processes in the spreadsheet software. Let’s look at one such process: removing duplicate values in columns.

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5 Steps You Can Take to Keep Your Network and Data Secure

5 Steps You Can Take to Keep Your Network and Data Secure

Businesses today have to deal with more potential problems than in any time in history. They are dealing with cost increases at every turn, personnel shortages, and a regulatory landscape that is always evolving. One of the biggest issues that can have a negative effect on a business is not having the processes and resources in place and working to secure its data and network. Today, we will look at five suggestions that can work to help your business keep its network and data more secure. 

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Why there Always Seems to Be a Tech Boom in Struggling Economies

Why there Always Seems to Be a Tech Boom in Struggling Economies

As the saying goes, necessity is the mother of invention. This is clearly demonstrated in the perceptible phenomenon of technology advancement and innovation being boosted in tough economic times. Let’s dive into why this is the case.

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Get Your Staff to Understand Their Role in Cybersecurity

Get Your Staff to Understand Their Role in Cybersecurity

Security is an incredibly important part of running a business, but it’s extremely easy for busy employees to fall short of the security expectations you might place on them. This is why it is so important to train your employees on the many facets of cybersecurity. By training them, you are preparing them to tackle the plethora of challenges they will encounter throughout the workday.

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Proactive Maintenance Can Save Your Business a lot of Grief

Proactive Maintenance Can Save Your Business a lot of Grief

If you want to minimize costs, being proactive can go a long way toward this goal. Your business’ technology is one such area where proactive maintenance can allow your company to save countless dollars and hours of downtime. If you haven’t implemented a proactive maintenance platform yet, then you might be putting your company at risk.

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Analytics can Change Your Business Like It has Changed Baseball

Analytics can Change Your Business Like It has Changed Baseball

It’s almost summer, which means baseball is in full swing. The game that many of us grew up on has recently gone through a major shift; one that small business owners can replicate to help their organizations. It came about through the use of data and today we’ll discuss how the national pastime has changed and how you can use the same strategies to help make your business better. 

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Tip of the Week: How to Manage People Better by Using Technology

Tip of the Week: How to Manage People Better by Using Technology

When all is said and done, being a manager is a far different experience than being an employee. So, when you promote one of your team members to this position—or perhaps you’ve recently been promoted to management yourself—it is important that a few practices are incorporated into their new workflow. Let’s go over these practices, and how the right IT can help.

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Why Percussive Maintenance is a BAD Idea

Why Percussive Maintenance is a BAD Idea

We’re all familiar with the old, cliched joke where someone needs to give their technology a good smack in order for it to work right—and by some miracle, it works. The thing is, it isn’t a miracle, and can sometimes be effective. Having said that, this is not a strategy that we would recommend.

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Is the Four-Day Workweek an Option for Your Business?

Is the Four-Day Workweek an Option for Your Business?

The workspace is changing in spades these days, with remote work—once a taboo topic in some offices—being commonplace, along with resignations in the face of a return to the office becoming more of a regular occurrence. Employees want more control over their work schedule so they can balance their personal responsibilities with their professional. A shorter workweek might be the key to making this happen.

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The Chromebook May Just Be What Your Business Needs

The Chromebook May Just Be What Your Business Needs

Every business wants to make smart technology decisions. For the small business looking to get their workforce the affordable workstations one option that you have today is utilizing the budget Chromebooks that are available. Today we will discuss what the Chromebook can bring to your business and how it can help you reduce your hardware costs and get your staff the resources they need to be productive. 

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Investing In Your Business Means Innovating More Effectively

Investing In Your Business Means Innovating More Effectively

There are many ways that you can invest in your business. You can hire additional people with a strategy to get more done; you can diversify and try to cultivate different types of revenue; and you revitalize your business through the use of technology. This month, we thought we would discuss how deploying certain technologies can help grow your business fast. 

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Get to Where You Want to Go with Technology

Get to Where You Want to Go with Technology

Technology enables some amazing things for businesses, but it can influence the way you both look at operations and the way your business functions. Not all businesses have the capital to make these large technology investments. You are far from optionless, though; today we want to discuss some of the better investments you can make in your technology infrastructure, in particular ones that won’t drain your budget.

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Every expense that your business takes on needs consideration. When you are looking to keep your business productive, you need to focus on keeping downtime to a minimum. In order to do that you need to have tools that don’t take a lot of wo...

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